Reviews
30 reviews
Ann Hydes
“I can't fault them they go above and beyond to help keep Rosie relaxed as posible 100 per cent trust Fluffball Dog Grooming regards Ann.”
19 Nov 2025About
Fluffball dog grooming is a small family run business established in 2015 by Cheryl. Upstairs on the precinct we have our pet supply shop run by Aiden. We stock a range of food including raw , prepackaged and natural treats, toys, beds, collar and lead sets for dogs, cats and small animals. All animals are welcome in the shop. Downstairs cheryl runs the grooming salon she only has one dog in for grooming at a time working on a one to one basis with your dog so it gets her full attention. Because she works this way we have no cages which means less stress for your beloved pooch and a much happier grooming process. We specialize in nervous/ anxious dogs, dogs with fear aggression, large breeds and double coated breeds. XL BULLYS are still welcome in both the salon and shop.
Policy and Terms
FLUFFBALL DOG GROOMING TERMS AND CONDITIONS PLEASE READ IN FULL BEFORE BOOKING. DEPOSITS. All appointments booked require a minimum price deposit due to repeated no shows and short notice cancellations. the deposit is refundable up to 48 hours before your appointment, after that it becomes none refundable. the deposit prices are; Flexible prices; these prices are set at the minimum price for the service selected, this means you may need to pay extra on collection of your dog. Full groom £35. Bath and tidy £30. Bath and brush £25. Bath and deshed £35. Fixed prices; these prices are set at the exact price for the service. Nails; Small dog £5. Dogs under staffy size. Large dogs and cats £10. Dogs between staffy and american bulldog size. Giant dogs. £15. Dogs over american bulldog size. gland expression £10 Ear cleaning £10 Cancellations or changes with less than 48 hours notice of your appointment will be classed as a missed appointments and will result in charges. Time is reserved for your dog and can not always be filled at short notice. MISSED APPOINTMENTS WILL BE CHARGED FOR AT YOUR USUAL GROOM PRICE IT WILL NEED TO BE PAID IN FULL BEFORE ANOTHER APPOINTMENT IS OFFERED. DOGS ARRIVING MORE THAN 15 MINS LATE FOR THEIR APPOINTMENT, WILL BE CLASSED AS NO SHOWS, THEY WILL NEED TO BE REBOOKED AND THE CANCELLATION FEE WILL BE REQUIRED. AGRESSIVE DOGS. Dogs that are aggressive and require extra time, staff and/or a muzzle, will be charged at a higher rate than normal, this could be double, or in extreme cases triple the normal groom rate. THE CHARGES FOR THIS ARE BETWEEN £25 TO £45 AN HOUR DEPENDING ON SEVERITY, WE ONLY CHARGE FOR THE TIME YOUR DOG REQUIRES TO BE GROOMED, NOT THE LENTH OF THE APPOINTMENT. We reserve the right to refuse/halt a groom at any point on any dog that presents too high a risk of injuring itself or our staff, the appointment will still need to be paid for. IN CASES WHERE WE HAVE NOT BEEN WARNED, AND A DOG BITES US. PLEASE NOTE YOU WILL BE CHARGED FOR THE APPOINTMENT PLACED ON OUR BANNED LIST AND REPORTED TO THE POLICE. CLEANING CHARGE. We here at fluffball’s understand better than most that grooming can cause anxiety, and this can cause a dog to soil in the salon. But we have noticed a rise in the number of dogs, that are not being walked before their appointment, that are then repeatedly defecating inside the salon area. WE WILL BE ENFORCING A CLEANING CHARGE OF £15 ON ANYONE WHO'S DOG REPEATEDLY OR EXCESSIVELY SOILS THE SALON WITH ANY BODILY FLUIDS. FLEA CHARGE. Please note any dog presented with fleas will incur an extra charge of £10 per dog. This is to cover the cost of flea bombing the shop to stop cross contamination. We reserve the right to refuse to groom severely flea infested or dogs that are repeatedly presented with fleas, and you will be required to pay for the appointment. DEMATTING CHARGES. Our normal grooming price does not include de-matting, our charge for this is £5 per 5 mins. Anything that will take longer than 15 mins to de-matt will be clipped off every time. WE WILL NOT DEMAT ANY ELDERLY, INFIRM OR AGGRESSIVE DOGS UNDER ANY CIRCUMSTANCES. WE GROOM HUMANELY, IN CASES OF SEVERE MATTING WE WILL ALWAYS CLIP OFF. THIS CAN BE CHARGD AT ANYTHING UP TO TRIPLE THE NORMAL GROOM PRICE. LATE COLLECTIONS. Dogs know when their groom is complete and are eager to get home. We may charge a late fee for late pickups; this is £5 per 15 minutes. PLEASE BE ON TIME FOR COLLECTION AS YOUR DOG MAY BECOME ANXIOUS WHILE WAITING FOR YOU, WE ALSO NEED THE SPACE FOR OTHER CLIENTS.
Contact
Hours
Closed
10:00 - 17:00
10:00 - 16:00
Closed
10:00 - 16:00
10:00 - 17:00
10:00 - 15:00
Gift cards
All services
Bath and brush
1 h | Price varies from £25.
Bath and deshed
1 h 30 min | Price from £35.
Between groom bath and tidy
2 h | Price from £30
Full groom nervous dogs.
3 h | Price varies from £35.
Full groom
2 h | price starts at £35.
full groom matted dog
3 h | from £35.
full groom for poo or chon breeds
3 h 30 min | price varies from £45
meet and greet
1 h | Price varies
Anal glands
15 min | £10
Nail trim small dog.
15 min | £5
Ear clean
15 min | £10
Nail trim large dogs. cats
15 min | £10
nail trim giant
15 min | £15
Fluffball Dog Grooming And Pet Supplies accepts Buy Now, Pay Later payments
