Message

Fluffball dog grooming is a small family run business established in 2015 by Cheryl.   Upstairs on the precinct we have our pet supply shop run by Aiden. We stock a range of food including raw , prepackaged and natural treats, toys, beds, collar and lead sets for dogs, cats and small animals. All animals are welcome in the shop. Downstairs cheryl runs the grooming salon she only has one dog in for grooming at a time working on a one to one basis with your dog so it gets her full attention. Because she works this way we have no cages which means less stress for your beloved pooch and a much happier grooming process.  We specialize in nervous/ anxious dogs, dogs with fear aggression, large breeds and double coated breeds. XL BULLYS are still welcome in both the salon and shop.

Fluffball Dog Gym And Pet Supplies Shop.

FLUFFBALL DOG GYM  TERMS AND CONDITIONS PLEASE READ IN FULL BEFORE BOOKING.


DEPOSITS.
All appointments booked require a minimum price deposit due to repeated no shows and short notice cancellations.

Flexible prices; these prices are set at the minimum price for the service selected, this means you may need to pay extra on collection of your dog.

Bath and brush £25.

Fixed prices; these prices are set at the exact price for the service.

Nails;
Small dog £5. Dogs under staffy size. 
Large dogs and cats £10. Dogs between staffy and american bulldog size.
Giant dogs. £15. Dogs over american bulldog size.

gland expression £10
Ear cleaning £10 

Cancellations or changes with less than 48 hours notice of your appointment will be classed as a missed appointments and will result in charges.
Time is reserved for your dog and can not always be filled at short notice. 


IN CASES WHERE WE HAVE NOT BEEN WARNED, AND A DOG BITES US. PLEASE NOTE YOU WILL BE CHARGED FOR THE APPOINTMENT PLACED ON OUR BANNED LIST AND REPORTED TO THE POLICE.


CLEANING CHARGE.

We here at fluffball’s understand better than most that grooming can cause anxiety, and this can cause a dog to soil in the salon. 

But we have noticed a rise in the number of dogs, that are not being walked before their appointment, that are then repeatedly defecating inside the salon area.

WE WILL BE ENFORCING A CLEANING CHARGE OF £15 ON ANYONE WHO'S DOG REPEATEDLY OR EXCESSIVELY SOILS THE SALON WITH ANY BODILY FLUIDS.


FLEA CHARGE.

Please note any dog presented with fleas will incur an extra charge of £10 per dog. This is to cover the cost of flea bombing the shop to stop cross contamination.


LATE COLLECTIONS.

We may charge a late fee for late pickups; this is £5 per 15 minutes. 

PLEASE BE ON TIME FOR COLLECTION AS YOUR DOG MAY BECOME ANXIOUS WHILE WAITING FOR YOU, WE ALSO NEED THE SPACE FOR OTHER CLIENTS.

My major loves having his nails cut by Cheryl and Aiden.
Best groomers I've ever used.
So caring and professional 

Excellent experience as always, staff are very welcoming and polite amazing with both my dogs as they are both very nervous and anxious to start off with. Even let them have ago on the treadmills☺️both tired now so thank you for that.  10/10 service as always x

Dog looks and smells great and would definitely recommend.

Great service, very  caring attitude for my dog Jericho.

I can not fault the service,  Cheryl is a natural with my nervous dog we have tried many groomers and vets to trim my dogs nails the vets wanted to sedate her to trim them but at 14 with a heart murmer that is not a route I wanted to take then I found Cheryl  she put my dog at ease. I would highly recommend her and so friendly.

Absolutely amazing as always! Wouldn’t take Ivy anywhere else. 

I paid £35 to have a full groom and then was charged an extra £35 when I picked her up as she needed deshedding (which I told them when I booked her in) and was hardwork. Don’t get me wrong they did a great job but £70 is a lot of money! Especially when we weren’t aware until she was picked up.

I can't fault them they go above and beyond to help keep Rosie relaxed as posible 100 per cent trust Fluffball Dog Grooming regards Ann.

I can't thank Cheryl enough, she showed amazing patience and did an absolutely wonderful job on Lucy, our Cocker Spaniel.  We'll be regular visitors now if they'll have us back 😁

It was Bettys first time at fluffball and cheryl spoke to her gentle and gave her time to adapt a little to new surroundings which she gets nervous about,betty was fine i was so pleased with the way she was groomed were definately returning again, thanks cheryl

Fabulous as always, Cheryl and the team so friendly and welcoming, always focused on our dog Willow and outstanding experience. Nothing is too much trouble, 

Our dog absolutely loves going she’s so welcomed and the staff are so friendly will keep returning 

Everything we go to Fluffballs. Cheryl and her husband always greet my babies and make them feel welcome. I would recommend Fluffballs to anyone.

Excellent service Cheryl goes above and beyond ith her grooming  x 

Brilliant, friendly service as always. My dogs love going!!

It was amazing. Shes knew what to do and how to cut the dog hair without me knowing what to do as I dont know myself on it. My dog looks amazing 

It was amazing and know how to deal with big dogs with nails. Love coming here for stuff like this 

Really good groomers,  Rex smells gorgeous. Friendly and respectable. I would not change at all. I have always been with the groomers for some time.    They always let me know when he's ready to be picked up. I cannot fault them and not had a bad experience with them. They are awesome. 

We take 5 dogs here all have very different personalities 
But Cheryl and the team do a perfect job every time 
Been using this groomers for a couple of years now 5 🌟 

Brilliant service everytime! Dogs come out looking and smelling brand new. Also they never want to leave with the amount of treats they get! Spoilt and well cleaned! Thank you 

Cheryl always does such a great job and Ozzy comes out so well groomed and very happy! 

Oscar and Lily back to normal after being a little overgrown.  Thanks Cheryl, I'm glad to hear that Oscar behaved himself 

Always top service of the highest quality. 

Thanks Cheryl and family for doing a great job on Mack and Albert. They look very clean and tidy although Mack the Cockerpoo had to be cut shorter than we would have liked, due to not having him groomed sooner.👍🏻

Been 3 times now and Lyla always looks lovely when we pick her up. 
Friendly and helpful people 

First time taking our 3-year-old Lakeland Terrier to a groomer and we were nervous because he is such an anxious dog. They gave us a free hour to meet him and took extra time settling him on the day. So patient, kind & caring, and he looked great and left happy. We were really impressed and would highly recommend them. True dog lovers, Thank you! 

I have used cheryl for about 7 years now. She grooms both my very nervous romainian rescue willow and my completely bonkers Yorkshire terrier X freddie. I wouldn't use anyone else. She is great and very reasonable prices.
I highly recommend her.

My dog Levi is a mad cockapoo who doesn’t like to be groomed!! But Cheryl does an amazing job with him every time and is so patient to his needs. I highly recommend Fluffball Grooming 

First time using you but will defo be back great with my dog so friendly and interactive with me and my dog

Originally came as couldn’t get into my usually groomers but I will 100% be coming back my dog tends to be nervous and they was amazing with him he was completely comfortable and enjoyed being fussed and looked after properly.
Thankyou so much we’ll be back soon :) 

Millie always looks beautiful when she's been, I would always recommend fluffballs 

Amazing job on our very anxious dachshund nails - return customers and we won’t go anywhere else! Really considerate, patient and skilled, thank you! 

Cheryl Lomas

bath packages

Treadmill slots

single services

This package gives your dog 2 washes with Bugalugs shampoo, blueberry spa facial wash, blow dried, ears cleaned, nails cut and brushed as well as a spritz of 
Bugalugs doggy deodorant.

please note any heavy shedders like gsd, husky, lab, pug and Chihuahua to name a few will be automatically upgraded to a Deshed which is charged at a higher rate.  
Anal glands are not included in any of the packages and is an add on service with extra charges. At this time only cheryl can do anal glands.

Bath and brush

Anal glands emptied, please note this is not included in any of the packages and is an add on service. At this time only cheryl can do anal glands.

Anal glands

small dog nail trim for anything under staffie size/ weight

please note this is already included in all our bath / groom packages and does not need to be added on separately. 

Nail trim small dog.

Free 15 min first session.

Each 30 min session is.
£10 for single or first dog.  
£5 for additional dogs max 4.
Other customers may be in at the same time 

Want or need no other dogs or people in the salon.
£30 gets the whole room to yourself.

XL bullies and other restricted breeds are welcome following goverment restrictions. Same rules as the dog fields your household only, proof of exemption will be required due to insurance.
£25 gets the room to yourself.

We have loyalty offers available.

Pay for 5 single sessions £10 each.
Get 1 free full session 

Buy 5 slots at once £45.
Get one free session.

Buy 10 slots at once £85.
Get 2 free sessions.

*Loyalty offers only vaild for the full price dog, additional dogs still £5.

Treadmil slot single

ear clean, any sized dog.

please note this is already included in all our bath / groom packages and does not need to be added on separately. 

Ear clean

medium/ large dog and cat nail trim for anything over staffie size/ weight but under American bulldog.

please note this is already included in all our bath / groom packages and does not need to be added on separately. 

Nail trim large dogs. cats

giant dog nail trim for anything bigger than an American bulldog size/ weight.

please note this is already included in all our bath / groom packages and does not need to be added on separately. 

nail trim giant

Unlock a seamless booking experience

Choose add-ons to enhance your service, or continue without any.

You'll be able to choose add-ons after selecting the service.

Add-ons for {serviceName}

Add-ons

Address

Appointment successfully booked

Processing deposit payment

We are reviewing your appointment request and we'll get back to you via email soon. Thank you!

Appointment request received

We sincerely apologize and welcome you to pick a new time slot or call us

Unfortunately, {businessName} had to decline your appointment request

You have cancelled your appointment

Appointment has already occurred

If you think this is an error, please contact us at <link>{contactLink}</link>.

Appointment deleted

We're sorry, but the appointment does not exist

This business has disabled online booking

You can manage the new appointment <link>at this link</link>.

Appointment rescheduled

Cancel appointment

Reschedule

Cancel or reschedule

Cancellation policy

Enter contact details

Contact

Date & time

Changed your details?

Email address mismatch

Fill in the form before appointment

Gift Card

Customize gift card

Choose style

Choose value

Gift card redeemed

Gift card refunded

Gift cards

Hours

Invalid gift card

Loyalty Program

You have a loyalty reward of {value} off. Do you want to apply it to this appointment?

You have a loyalty reward available for this appointment. Which discount do you want to apply?

Loyalty reward available

The time to complete your booking has run out. Select a new date and time to restart the process.

Your gift card details are saved. Go back to gift card setup to restart checkout.

Payment session expired

Portfolio

Products

Select a product that complements your service, or continue without one.

Reviews

Services & Products

Services

{type, select, staff {Services by {name}} other {All services}}

Filter by staff

Our staff

Would you like to add sub-clients for this appointment?

We'll notify you when a slot becomes available

Successfully joined the waitlist

Available to book

You have left the waitlist

Saved cards on file

Change password

Goldie empowers independent beauty, wellness, and lifestyle professionals and their customers to manage their appointments.

Create an account to manage your appointments

<highlight>{buyerName}</highlight> bought you a <highlight>{value}</highlight> gift card from <highlight>{businessName}</highlight>. To redeem it, simply create a free account.

Delete account

Changing your email will trigger a new email verification.

Forgot your password?

Gift card history

Sign in to manage your appointments

<highlight>{buyerName}</highlight> bought you a <highlight>{value}</highlight> gift card from <highlight>{businessName}</highlight>. To redeem it, simply sign in.

Rewards

Remove card

Reset password

Before we get started, please confirm your email address. We've sent you a verification email to {email}.

Verify your account

We’re making some improvements right now

buyer name

name

recipient name

Document required

Form

Form submission

Photo required

Leave a review

Please leave your review. Thanks! ❤

Appointment form

After that, deposits are non-refundable in case of cancellation or no-show. However, if you reschedule within the above timeframe using the link provided, your deposit will be automatically transferred to your future appointment.

You can cancel or reschedule before {time} on {date}.

An email with the gift card has been sent to <bold>{recipient}</bold>. If they haven't received it, please ask them to check their spam or junk folder.