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Mindful Sole is a professional reflexology business managed by a fully qualified and insured reflexologist Michelle Ashby who specialises in face, auricular, cranial, hand, and foot reflexology. She is  also trained in pregnancy and menopause reflexology, ensuring a holistic approach to wellness for clients at all life stages. As a member of the Association of Reflexology and a Reiki Master, Michelle brings a wealth of knowledge and expertise to her practice. She provides personalised treatments that promote relaxation, balance, and overall well-being. With a focus on mindfulness and self-care, Mindful Sole offers a unique and therapeutic experience for all clients.

Mindful Sole

BOOKING TERMS AND PRIVACY NOTICE
Bookings are confirmed at the time of booking. Clients may cancel or reschedule up to 24 hours before their appointment. A reasonable grace period may be offered where possible; however, late arrivals may result in a shortened appointment or rescheduling at the business's discretion.
Payment is due at the time of service. Accepted payment methods may vary.
Clients must disclose any relevant allergies, sensitivities, injuries, medical conditions, or other information that may affect their treatment before their appointment.
Clients should attend appointments alone unless prior arrangements have been made.
No refunds are available once a treatment has been completed.

PRIVACY NOTICE  20/06/2026

Mindful Sole

Data Controller

Michelle Ashby trading as Mindful Sole is the Data Controller responsible for the collection, storage and processing of your personal information.

Contact Details

Telephone: 07813 001881

Email: mindfulsole@gmail.com

Address: 25 Westgate, Thirsk, YO7 1QR

Why I Collect Your Information

In order to provide safe and effective treatments, I may collect and process the following information:

• Name, address, telephone number and email address
• Emergency contact details where appropriate
• Medical history and relevant health information
• Treatment records and consultation notes
• Appointment and payment information

This information is collected solely for the purpose of providing treatments safely, maintaining accurate records, complying with legal and professional obligations, and communicating with you regarding your appointments and treatment.

Lawful Basis for Processing

Your personal information is processed under the lawful basis of Legitimate Interests and where necessary to comply with legal, insurance and professional obligations.

Health information is classified as Special Category Data and is processed for the provision of health and wellbeing services.

How Your Information Is Stored

Your information is stored securely using password-protected electronic systems and/or secure physical storage.

Where electronic practice management software is used, appropriate measures are taken to ensure your information remains secure and accessible only to authorised persons.

How Long Information Is Retained

Adult client records are retained for a minimum of 7 years following your last treatment in accordance with professional and insurance requirements.

Records relating to children will be retained until the child reaches the age of 25, or age 26 where treatment took place at age 17.

After the relevant retention period has expired, records will be securely destroyed.

Sharing Your Information

Your personal information will not be shared with third parties unless:

• You have provided consent where required
• Disclosure is required by law
• Disclosure is required by a court order
• Disclosure is necessary to protect your safety or the safety of another person
• Disclosure is required by insurers, legal advisers or professional bodies in relation to a legal claim or complaint

International Transfers

Your personal information will not be transferred outside the United Kingdom unless appropriate safeguards are in place in accordance with UK data protection legislation.

Your Rights

Under UK data protection law, you have the right to:

• Access your personal information
• Request correction of inaccurate information
• Request restriction of processing
• Object to certain processing activities
• Request a copy of your personal information where applicable
• Request erasure of information where applicable
• Lodge a complaint regarding the handling of your personal information

Please note that where records must be retained for legal, insurance or professional reasons, some rights may be limited until the required retention period has expired.

Data Protection Complaints

If you have concerns about how your personal information has been collected, stored, used or shared, you have the right to submit a complaint directly to Mindful Sole.

Complaints may be submitted by email to mindfulsole@gmail.com.

Your complaint will be acknowledged and investigated, and a response will be provided without undue delay.

If you remain dissatisfied with the outcome, you may lodge a complaint with the Information Commissioner's Office (ICO).

Information Commissioner's Office

Website: www.ico.org.uk

Changes to this Privacy Notice

This Privacy Notice may be updated from time to time to reflect changes in legal requirements or business practices. The latest version will always be available upon request and through the Goldie booking system.

Thank you for choosing Mindful Sole
Looking forward to seeing you.

My first reflexology experience. Michelle was very informative in my session and clearly has a lot of knowledge and experience. I needed a bit of rebalance and I felt like a new person when I came out . It was totally relaxing. I would highly recommend it . 

The reflexology I have with Michelle helps to balance out my whole body.  I am left feeling relaxed and all together better in my mind and mood. 

I enjoyed a fantastic reflexology session. So relaxing and very accurate. I will definitely return. 

This was my first visit to Mindful Sole and I had a lovely gentle treatment in a relaxing environment.
Michelle was friendly and professional, she listened to what I needed and made me feel very comfortable.


Michelle is amazing! Always a relaxing and friendly experience and feel amazing afterwards ⭐️⭐️⭐️⭐️⭐️

Reflexology with Michelle is always a deeply rewarding experience. Not only through her expertise, finding blockages or issues and helping to clear them but through the level of insights reached during the session.  I’m very grateful for my treatments. 

A lovely relaxing experience. Michelle was very friendly and explained everything before and after the treatment, it was my first time having reflexology and I will be back 

My first reflexology treatment so I cannot compare. However, loved the ambience and wonderful aroma in Michelle’s rooms.  Very relaxing and not at all painful. Will definitely return. Thank you Michelle.

Very relaxing, only been once but I will be back soon 

It was my first time trying reflexology, it was a lovely relaxing experience. Michelle was extremely kind and explained the process. I hope to book another session soon.

A wonderfully relaxing experience. I would definitely recommend a visit 

Another relaxing session with Michelle.
Arrived feeling a little stressed and left floating like a feather.
She’s also so lovely to have a chat with too.
I can looked forward to my next session now xx

Heaven, magic hands and overall a wonderful experience. x

Lovely setting, very welcoming and friendly.  A warm blanket made me feel very looked after. The treatment was lovely. Hopefully it will have had some impact (too early to tell), interesting discussion at the end.  Would highly recommend.

A little haven of peace and tranquility for a soothing and relaxing treatment/experience.




Wow Michelle was amazing, i am suffering terribly with pregnancy sickness and it is the first time in 8 weeks i have felt human again. I can not thank Michelle enough and i will be booking an appointment every month now till due date. The setting is peaceful and relaxing. Michelle spoke with total sense and knowledge, she worked me out to a T.
Thank you 

I really look forward to my treatment.
Michelle is lovely kind and reassuring throughout my treatment. 

Total relaxation, Michelle has a very calm and reassuring nature. 1 hour of reflexology booked, it was wonderful.  Re booked again straight away. A real treat for my feet 

Always so chilling , feel so calm and lifted after my treatment , it’s the best 70mins of my life every 6 weeks . Thank you xxx

Absolutely first class experience,  lovely products used and Michelle gave sufficient feedback. 
Relaxed and refreshed.
I'll be booking again

Had my first reflexology appointment today , and will most definitely be booking my second…
Michelle is very knowledgeable at what she does, as well as  displaying empathy , kindness  and gentleness to her client 
Thank you 🙏🏼 


First time today for 60 minute reflexology and the treatment was wonderful. Very relaxing and excellent feedback at end of session. I’ll be back!

Just brilliant! Loved every minute and so relaxed now. Far too long since I’ve been and making a conscious effort to go for regular sessions. ❤️❤️

This was my first time having reflexology. Michelle put me at ease, told me what to expect and how to look after myself following the treatment. It was a great first experience. 

A fantastic, relaxing experience.  Felt so much better after my wonderful tip to toe treatment.  Thank you.

The therapist is very knowledgeable and Ifelt very comfortable 
I’m very happy with the treatment 
Thank Michelle you gained a new customer 🤩🤩🤩🤩🥳🥳🥳🥳

I had an appointment with Michelle for foot reflexology and the results were amazing. Michelle made me feel comfortable straight away and explained how reflexolgy works. After an hour of wonderful and relaxing massage Michelle explained that my solar plexus seemed blocked which can cause nausea and that was one of the areas (amongst others) she worked on. The following day I had no nausea - the first time in 10 days as I had been suffering from a sickness bug. Truly amazing! 

Absolutely amazing, can not recommend enough. Michelle creates a lovely atmosphere to thoroughly enjoy the reflexology and be able to relax. 
I leave treatments feeling lighter, relaxed and content. 

Lovely, relaxing hour of foot reflexology with Michelle.

Awesome as always you have magic hands Michelle thanks for making me feel me again 😊

Superb experience.  Michelle has magic hands! 

Michelle is an amazing practitioner and the treatments I have benefit me greatly.  Last night I sampled the auricular reflexology and my head was clear when I woke up this morning for the first time in months!  

I had not been to a reflexology appointment in years and I am so glad Michelle was recommended to me. I felt immediately welcome and put at ease by Michelle. The session left me very relaxed and in a much better shape than when I arrived. I am glad to have learned about some blockages I had and about areas I need to work on. I loved Michelle's therapy room, so warm and relaxing. I will book my next session right away.

Always wonderful! Attentive and knowledgeable.

Another really lovely treatment from Michelle, just what was needed, thankyou x 

Absolutely fantastic ..nice atmosphere, very relaxing,
Would highly recommend 
Thankyou so much 

What a wonderful experience!
I chose a foot and face reflexology session and have never felt so relaxed. 
Michelle is lovely, delivering both a friendly and professional service

An absolutely brilliant reflexology treatment,  not just relaxing but therapeutic too.

The best hour of my month, michelle is incredible, makes you feel totally relaxed and I walk out of there feeling like a new woman! ❤️

I look forward to my reflexology so much and can’t wait for my next appointment.
Not only does Michelle do such a good job on my feet, she’s so lovely and always have a good chat and laugh together .
I’m so glad I started on this journey especially going through menapause.
Feel like a different person after each session.
Thanks so much Michelle

Forget an out of body experience, Michelle at Mindful Sole performs an out of foot experience. She reads your feet like brail, identifying all your hidden zones  and works her magic on areas of imbalance-realigning your inner ‘soul’

I was left with a feeling of total detoxification , and I wouldn’t  hesitate in recommending Michelle  for reflexology. 

Such a relaxing experience. Michelle is amazing and would highly recommend 

Perfect time out as always. Comfortable, relaxing treatment in a beautiful treatment room. Thank you Michelle. 

The best hour and a half of peaceful bliss of the week. Reflexology of hands and feet amazing. Lovely and calming salon and Michelle worked her wonder at relaxing me which is a challenge !!  She knew exactly just with the treatment the  health problems I am  experiencing. Fantastic. Highly recommend.   

Amazing treatment as always by Michelle, so relaxing , total treat 

Michelle is the most incredible reflexologist, the best I have ever experienced.

Reflexology on my feet with Michelle is fabulous! It's a whole other world with the first experience having so many busy thoughts literally come and go, to the next visit having whole body feels and releasing feelings! Booking in for the next visit, and the next and the next !! So relaxing, so essential!

Just perfect. A fabulous way to start a miserable rainy day. I can't explain how peaceful and well Michelle makes you feel. If you've never tried it, make sure you do.

Michelle is an amazing reflexologist,  she is always very smiley, friendly and warm. I always return from her treatments very relaxed and full of positive energy. The products she uses smell and feel amazing. Highly recommend her services to anyone who needs pamper, relax, sleep better and generally feel better. 

Reflexology with Michelle is a fascinating experience. Whilst I'm taking time out, Michelle is finding out all about me from my feet! 
Highly recommended  whether you need peace and quiet or a complete reset.

Really relaxing and enjoyable experience 

Treatments at mindful soul are amazing . I recently had a knee replacement and michelle treatments are better than painkillers , literally took all my pain away. The treatments are so relaxing ,so much so that i usually fall asleep. Can’t recommend enough!!

The most wonderful and healing experience. Michelle is very knowledgeable and works to make your body align itself as it should. Her explanations are interesting and accurate. Will definitely be back.

Michelle is a lovely kind person who relaxes and rebalances  with care. Thoroughly recommend her treatments.

Great reflexology with a lovely friendly person worth every penny 

A very experienced reflexologist who is so approachable, kind and professional. I look forward to going to my monthly appointments and feel so much better afterwards.

Michelle is such a kind & caring lady. She makes all her clients feel at ease.
I would recommend her to anyone considering reflexology in the Thirsk area- you will not regret it.

Amazing as always! Michelle is amazing at what she does and is always so kind and caring. X 

Michelle

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