Please ensure you let me know of your fur babies name, age, any medical conditions or special requirements🐾

Information

I take great pride in ensuring that your fur baby has the highest standard of care. At Furever Laura your pooch will be treated as one of my own🥰I am K9 first aid trained and fully insured, with my gentle approach of over 5 years of experience, your dog’s comfort and wellbeing is my priority! Your appointment date & time is reserved just for your dog so please take a moment to review the booking terms before confirming.

I look forward to seeing you all and being your furever groomer🐾

Furever Laura

At Furever Laura I’m committed to providing a safe, calm, and caring grooming experience for every dog in my care. These Terms & Conditions are in place to protect the welfare of your dog, ensure fairness for all clients, and clearly explain how my grooming service operates.

By booking an appointment, you confirm that you have read, understood, and agreed to the following policy. If you have any questions or concerns, please feel free to ask before your appointment — I’m always happy to help!

1. Bookings & Appointments
All grooming appointments must be booked in advance and are subject to availability.
An appointment slot is reserved exclusively for your dog only.
I reserve the right to refuse any booking at my own discretion.

2. Deposits
A non-refundable deposit of £15 may be requested to secure the appointment. Please note this wont be necessary unless I contact you directly. 

3. Cancellations & No-Shows
A minimum of 48 hours notice is required to cancel or reschedule all appointments.
Appointments cancelled with less than 48 hours notice will be charged 100% of the grooming fee.
Failure to attend an appointment without notice will result in the full grooming fee being payable.
Any outstanding balances or cancellation fees must be settled before future appointments can be booked.

4. Late Arrivals
Although I understand lateness can occur, clients arriving any later than 15 minutes may have their appointment shortened to avoid disruption to other bookings. If lateness prevents the groom from being completed, the appointment may be cancelled and charged in full.

5. Pricing & Payment
Prices are indicative and based on the dog’s size, breed, coat condition, temperament, and time required.
Additional charges may apply for:
	• Severe matting
	• Behavioural difficulties
	• Excessive coat length 

6. Coat Condition & Matting
Owners are responsible for maintaining their dog’s coat between grooming appointments.
Severely matted coats may require clipping for the dog’s comfort and welfare.
Under any circumstances I will not de-mat a dog where it may cause pain, distress, or injury.
*Additional fees may apply due to increased time and handling required.

7. Dog Behaviour & Welfare
All dogs in my care are groomed with my full attention, patience, and compassion.
Owners must disclose any history of aggression, anxiety, or behavioural issues at the time of booking.
If a dog becomes aggressive, excessively stressed, or unsafe to groom, I reserve the right to stop the groom immediately.
A partial or full grooming fee may still apply where time has been allocated or services commenced.

8. Health & Medical Conditions
Owners must inform me of any medical conditions, injuries, allergies, skin conditions, parasites, or recent surgery prior to grooming.
I reserve the right to refuse grooming if a dog’s health condition poses a risk to the dog, myself or others.

9. Fleas & Parasites
Dogs must arrive free from fleas and other parasites.
If fleas are discovered during grooming:
	• Treatment may be required and an additional fee may apply.
Owners will be responsible for any additional cleaning or treatment costs incurred.

10. Accidents & Liability
Whilst every care is taken, grooming carries inherent risks, particularly with matted or difficult coats.
I am are not liable for:
	• Pre-existing or age-related conditions
	• Stress-related reactions
Any injury caused by a dog to myself, equipment, or other animals remains the responsibility of the owner.

11. Photographs & Marketing
Photographs may be taken before, during, or after grooming for records or marketing purposes.
Clients may opt out by informing me.

12. Right to Refuse Service
I reserve the right to refuse or discontinue services at any time for reasons including safety, welfare, or non-compliance with these Terms & Conditions.

13. Data Protection
Client data is stored securely and used solely for business purposes in accordance with UK data protection laws.

14. Acceptance of Terms
By booking an appointment with me you confirm that you have read, understood, and agree to these Terms & Conditions. 

I would like to thank you for trusting me with your fur babies and for supporting a small local business. Your custom is genuinely appreciated, and I look forward to caring for your dog and providing the highest standard of grooming services, Laura🤍

We wouldn’t trust anyone else with our Teddy, he loves Laura! Laura is so friendly, and genuinely cares about your fur baby, and also does a great job every single time! Thank you so much for helping us with Teddy x

Today was Dilys first groom with Laura and she did a really fabulous job. Very, very pleased! 

Laura is lovely, so caring and kind, Bonnie's been going from a puppy and always comes home looking and smelling great

Another fantastic cut from Laura. Cerys looks amazing, looking  forward to school on Monday so the students can also see how good she looks. 

Laura is absolutely fantastic! She is so caring, gentle, and patient with Willow, and it’s obvious how much she genuinely loves the dogs she looks after. Willow always comes home looking absolutely gorgeous, smelling amazing, and most importantly, happy and relaxed.

I completely trust Laura with Willow and wouldn’t go anywhere else. Her attention to detail, professionalism, and lovely nature make such a difference, i honestly couldn’t recommend her highly enough.  🐶❤️✂️

Reggie always looks and smells amazing. Thank you for taking such good care of him xz

Lovely experience, I contacted Laura to book our anxious Springer in. Laura checked before it there were any important things she needed to know first and actually a few weeks ago, Bella had been treated for fleas and had a very dry and sore reaction. Laura ensured she was treated with the right soothing shampoo and trimmed short enough but not exposing scabs. Bella is normally very anxious but came out happy, looking great and smelling lovely, she was very excited about herself. Great service 

Fabulous as always.  Laura picked up on a couple of tiny cysts she wasn’t sure if I knew about and  pointed them out.    She is so caring and genuinely loves each dog she has in her care.     I wouldn’t trust anyone else.    

Thank you Laura so much, Daisy looks beautiful. First visit to Furever Laura and got a great feeling when we walked in, very welcoming and it’s obvious that Laura adores each and every dog ❤️

My Cocker spaniel Boe was very happy and relaxed with Laura. He looks so tidy, cute and soft. A really good job done. Thank you Laura 😊 

Beauttie is very happy to visit. Doesn't mind having her teeth cleaned and loves Laura. 
Everyone is friendly and helpful. 
Highly recommend 👌 👍 xx 🐾🐾

Sydney came back looking amazing but also so happy, it was the first time I’d ever taken her to a groomer and it was fantastic 💕

2 very nervous dogs have had their nails trimmed.   My boy has had his monthly bath and trim.      Wouldn’t trust our dogs with anyone else!!  Laura already does 5 of our dogs!!  So professional but done with love treated them as her own 🥰🥰

Laura

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