Dog grooming in Ardboe OCN NI Level 3 Diploma in Commercial Dog Grooming, Animal Welfare & dog First Aid Animal Welfare Legislation and Safe Handling Assessment Planning and Recording of Grooming Requirements Bathing Drying and Preparation for Finish Styling Finish Grooming Styling and Hand Stripping of Dogs First Aid for Pet Care Professionals

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The HAIR of the DOG Groomers 

The HAIR of the DOG Groomers – MATTED DOG POLICY
IF YOUR DOG ARRIVES WITH A MATTED COAT, IT MAY NEED TO BE SHAVED IN ALL AREAS THAT ARE MATTED.
BRUSHING THIS OUT IS NOT ONLY EXTREMELY PAINFUL FOR YOUR DOG, IT IS ALSO ILLEGAL UNDER THE ANIMAL WELFARE ACT OF 2006.
I WILL NOT INFLICT SUCH PAIN ON YOUR DOG, WHEN A SHAVE DOWN WILL MAKE THEM MUCH MORE COMFORTABLE.
PLEASE REMEMBER THAT A GROOMER NEVER WANTS TO SHAVE YOUR ANIMAL (UNLESS REQUESTED AS A STYLE YOU PREFER). YOUR DOGS HAIRCUT IS OUR BEST ADVERTISEMENT. If a shave down is required, it is in the best interest of your pet.
Should your dog require a shave down, this will incur a matted dog fee of £10 on top of the cost of the groom. A matted coat puts more strain on my equipment.
The HAIR of the DOG Groomers – behavioural policy
Please make me aware when making an appointment & prior to grooming, if your dog has been known to be aggressive towards previous groomers or struggles with any point of the grooming process. (nails, dryers, heads, legs etc) 
I reserve the right to refuse to groom any dog.
I also reserve the right to terminate the groom at any point if o feel that your dog is putting itself or me at risk.
Should I need to abort your dogs groom, you will be required to cover the costs of all services carried out up to that point.
Please note that if your dog is difficult to work with, you may be charged a behaviour fee up to £10 on top of the cost of the groom, dependant on the severity of the dogs behaviour.
The HAIR of the DOG Groomers – COLLECTION POLICY
WHEN DROPPING YOUR DOG OFF FOR ITS APPOINTMENT, I WILL GIVE AN ESTIMATED TIME YOUR DOG WILL BE READY TO COLLECT. 
I WILL ALSO SEND A TEXT TO LET YOU KNOW WHEN YOUR DOG WILL BE READY TO COLLECT (15-30 MINS PRIOR).
PLEASE DO NOT ARRIVE BEFORE YOUR DOG IS READY, AS THIS CAN MAKE THEM VERY UNSETTLED FOR THE REMAINDER OF THE GROOM, AND THIS MAY RESULT IN THE GROOM NOT BEING UP TO THE STANDARD I WOULD LIKE.
YOU WILL NOT BE ALLOWED TO STAY WITH YORU DOGIN THE SALON WHILE IT IS BEING GROOMED, MY INSURANCE DOES NOT COVER UNTRAINED PERSONNEL IN THE SALON. THIS IS FOR YOUR OWN SAFETY
IF THE DOG IS ONLY IN FOR NAIL CLIPPING, THE OWNER MAY WAIT IN THEIR CAR UNTIL THE SERVICE HAS BEEN COMPLETED.
The HAIR of the DOG Groomers – CANCELLATION/NO SHOW POLICY
PLEASE GIVE 24HRS IF YOU NEED TO CANCEL OR RESCHEDUE YOUR APPOINTMENT. THIS MUST BE DONE WITHIN MY NORMAL WORKING HOURS.
FAILURE TO DO SO MAY RESULT IN A CHARGE OF THE FULL PROCE OF THE GROOMING SERVICE. THIS MUST BE PAID PRIOR TO ANY FUTURE APPOINTMENTS BEING MADE.
IF YOU DO NOT SHOW UP FOR YOUR APPOINTMENT, YOU WILL BE REQUIRED TO PAY A NO-SHOW FEE, THIS WILL EQUAATE TO 100% VALUE OF THE GROOMING SERVICES THAT WOULD HAVE BEEN CARRIED OUT. NO- SHOWS DO NOT ALLOW ME ANY TIME TO GET ANOTHER DOG BOOKED INTO YOUR SLOT. PLEASE LET ME KNOW IF YOU CANNOT MAKE IT.
I CAN ONLY WAIT UP TO 15 MINS AFTER YOUR APPOINTMENT WAS SCHEDULED TO BEGIN. ARRIVING LATE LEAVES ME BEHIND & IS UNFAIR ON THE REMAINDER OFF MY CUSTOMERS THAT DAY. IF YOU CANNOT MAKE YOUR APPOINTMENT IN TIME, WE MAY NEED TO RESCHEDULE AND A NO- SHOW FEE MAY NEED TO BE PAID PRIO TO RESCHEDULING YOUR APPOINTMENT


Bruno had the best first experience with Ann-Marie!! He came home looking and smelling amazing. I couldn’t recommend Hair of the Dog more. Thank you! 

Absolutely amazing at her job can’t fault her has great patience’s and technique in what she does highly recommend.

Ann-Marie was fantastic with my dog who has only ever been to the groomers once before. He’s home smelling lovely and looking ever so handsome with his  Christmas bandana on. I would highly recommend The Hair of the Dog groomers and will definitely be a regular customer xx

Annemarie does a fab job with our Alfie. Highly recommend 

Very impressed with hair of the groomers such  a great job!!

Toby, loved his experience and came home looking and smelling great 🤗

My dog looks great after its groom .
Great service and well priced.
Highly recommended 

Freddy's first time with Annmarie was great!! Such a relaxed environment and nothing phases Annemarie.  Delighted with the end result.  Thanks Annemarie see you again soon xx

Fantastic service… Ann Marie always very welcoming and caring towards my dog and does a wonderful job and pixie always smell so good after her visit and the wee accessories she has on her on when she comes back is cute 

First time we had Bailey in with Ann Marie, she is amazing I felt so relaxed leaving him. And he looks so handsome love the cut thank you 🤩 

Max loves going to Ann Marie . And she is great with him . And his grooms are always  top class . 


The patience of a saint with a very challenging hyper codi lol always does a brilliant job!



⭐⭐⭐⭐⭐
Took my two dogs, Pixie and Coco, to Ann Marie for grooming and I’m absolutely delighted with the results! Both of them looked amazing afterwards — clean, perfectly trimmed, and smelling lovely.

Ann Marie was so gentle and patient with them, especially considering Pixie can be a bit shy. It’s clear she really loves what she does and takes the time to make the dogs feel comfortable. 

Ann Marie is brilliant with both my dogs and fantastic at her job

Anne marie is an excellent dog groomer.  Daisy loves her an she always looks perfect after her groom.  Keep up the great work anne marie 👌👌

Fantastic job as usual Quick and efficient 

Mika always looks gorgeous coming out after her groom. Highly recommend ☺️

Every time  Molly goes she is so excited. I know she gets the same love and affection with Ann Maire. She is always so cute coming home. Thank you so much. 

Lyric, Corey & Autumn have been in to see Ann Marie for a groom several times and they always come out looking and smelling amazing. Ann Marie does a wonderful job with them and the best bit for me is that the dogs are always happy to go in there which speaks volumes. I highly recommend The Hair of the Dog groomers. ☆☆☆☆☆

Can’t recommend Ann Marie enough. Molly has no problem going in and loves the pampering she gets. Thank you so much. 

First class service,  dog professionally groomed and looks lovely.  Thanks  

Fabulous one to one service 
My dog settles so well in this groomers environment 
Highly recommend 

Absolutely fantastic, friendly service. Milo was completely at ease from he went in. Will definitely be returning.

Brilliant service, Millie came out with a cute bow all fresh clean & smelling lovely. 

Ann Marie did any amazing job grooming Ruby, first class service and Ruby was beautiful 😍 

The HAIR Of The DOG Groomers

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