Starbarks

Starbarks requires clients to cancel or reschedule appointments at least 24 hours in advance, preferably 48 hours or longer. Frequent rescheduling under 24 hours may incur a 50% rebooking fee/deposit. After three cancellations within six months, a 75% fee applies. If you’re late to appointments by over 15 minutes it will have to be rescheduled unless prior to appointment time communication is given and groomers schedule allows for it . After three no-shows in six months, clients may be terminated or required to prepay 100%. Pregnant dogs may only be groomed during the first half of pregnancy; thereafter, only a sanitary belly shave (10 minutes) is offered with owner present and signed consent. Updated vaccines must be uploaded prior to service, at minimum Rabies is the only required but the rest is preferred to have on file as well. Seniors, dogs with behavioral issues, or matted coats which are needing a full shave require signed consent acknowledging risks and releasing liability. Dogs over 13 may need a veterinarian’s clean bill of health to continue services. Starbarks is not liable for grooming-related risks or outcomes. Use of our services constitutes acceptance of this.