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Nails by Adina Spa & Lash Training Center

Onyx Salon

🖤 ONYX SALON CLIENT POLICY 🖤

Please Read Carefully Before Booking

At Onyx Salon, we are committed to providing luxury, professionalism, and excellence with every service. To ensure fairness and smooth operations for all clients, please review our policies below carefully.

By booking an appointment, you agree to the following terms:



## 💳 PAYMENT POLICY

**1. First-Time Clients**
All first-time clients are required to **pay in full before services begin.**
This secures your appointment and protects our time and products.

**2. Bank Transfers**
If paying via bank transfer, a **50% non-refundable deposit** is required to secure your appointment.
Your appointment will NOT be confirmed until the deposit is received.

The remaining balance must be paid **before or at the start of your service.**

---

## 💵 NO REFUND POLICY

All services are **final sale.**

Due to the nature of beauty services:

* We do **not offer refunds** on completed services.
* If there is a concern, it must be communicated within **24 hours** of your appointment so we can assess and correct it if necessary.

We stand behind our work and are happy to fix legitimate service concerns — but refunds will not be issued.

---

## ⏰ CANCELLATION & NO-SHOW POLICY

* Cancellations must be made at least **24 hours before your appointment.**
* Deposits are **non-refundable** for late cancellations or no-shows.
* If you arrive more than **15 minutes late**, your appointment may be canceled or rescheduled.

Please respect our time the same way we respect yours.

---

## 💬 CHANGE REQUESTS

If you require:

* A design change
* Service upgrade
* Add-ons

Please inform us **before we begin your service.**
Additional services will result in additional charges.

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## 💅 SERVICE SATISFACTION

We aim for excellence. If something is not to your liking, please speak up **during your appointment.** Once you leave the salon, we assume you are satisfied with your service.

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## 🛑 RIGHT TO REFUSE SERVICE

Onyx Salon reserves the right to refuse service to anyone who:

* Is disrespectful
* Displays inappropriate behavior
* Fails to follow salon policies

We maintain a peaceful, professional environment at all times.

---

## 🤍 OUR COMMITMENT TO YOU

In return, we promise:

* Clean, sanitized tools
* Professional service
* Quality products
* A relaxing luxury experience

---

✨ Thank you for choosing Onyx Salon.
We appreciate your business and look forward to servicing you!

Please confirm that you have read and understood these policies before your appointment.

🖤 – Onyx Salon Management


Deposits are non-refundable in case of cancellation or no-show. However, if you reschedule your appointment using the link provided, your deposit will be automatically transferred to your rescheduled  appointment  date.

Regular  NO SHOWS WILL BE BLOCKED FROM BOOKING ONLINE AND WILL REQUIRE A NON REFUNDABLE DEPOSIT.

Pink Onyx Salon: 
Scotiabank account details are: 
First name: ADINA Last name: SAUNDERS Bank: Scotiabank Branch/transit number: 80515 Account type: Chequing Account number: 80515 007007250 Account currency: BS
2016606531

Pink Onyx Salon
Adina Saunders: 201660531 
First carribbean

 ISLAND LUCK ACCOUNT 
268631

Excellent wonderful customer service Beautiful Soul and did not disappoint yh she gat it down pack💯

Excellent customer service with a smile And comfortable 

Nice friendly atmosphere. Love, love my pedicure and fresh gel set. 

Great experience! My first time here as I don’t normally get my nails done, but I definitely will be back again. She really brought the design to life and has a wonderful personality to top it off. Loved every minute here 💕

Very professional, loved the pedicure, affordable

ONYX SALON

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After that, deposits are non-refundable in case of cancellation or no-show. However, if you reschedule within the above timeframe using the link provided, your deposit will be automatically transferred to your future appointment.

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