Natalia Nails

A £20 non-refundable deposit is required for all bookings. • I work by appointment only and from home. The address is shared after booking. • Please arrive on time. Arrivals 10–15 minutes late may need to be rescheduled, and the deposit will be lost. • No extra guests unless agreed beforehand. Natural Nails Only • I only work on natural nails. • I do not remove or work over acrylics, dip powder, or hard gel. • If you arrive with enhancements, the appointment cannot go ahead and the deposit will be forfeited. Cancellations • Cancellations or rescheduling must be made 24 hours in advance. • Less than 24 hours’ notice will result in losing your deposit. • Frequent late cancellations may require full prepayment. Payments • Full payment is due at the end of your service. • Deposits are non-refundable. Health & Safety • Please let me know beforehand if you have infections, fungus, or open cuts. • I may need to reschedule if it’s unsafe to continue. • Children may attend only if quietly supervised. Service Guarantee • Gel manicures are guaranteed for 48–72 hours. • Chips or lifting within this period will be fixed free of charge. Refunds • No refunds are offered, but I’m happy to make adjustments before you leave. Clean & Ready • Please arrive with clean hands and bare nails, unless a soak-off is booked. Atmosphere • I maintain a calm, respectful environment. • Disrespectful or inappropriate behaviour will result in the appointment ending.