Mutt Makeovers LLC

ALL PRICES VARY DUE TO: SIZE/WEIGHT, COAT TYPE, COAT CONDITION, & TEMPERAMENT • Puppy Age & Vaccinations • - Rabies Vaccination Required. - Minimum Age: 10 weeks old - Parent must provide proof that the puppy received at least Two of the following rounds of Puppy Vaccinations: 6-8 weeks: 1st DHPP (Distemper, Hepatitis, Parainfluenza, Parvovirus) 10-12 weeks: 2nd DHPP, Leptospirosis, Bordetella 14-16 weeks: 3rd DHPP, 2nd Leptospirosis, Rabies • Cancellations & No-Shows • - Clients can Cancel any time prior to their booked appointment. - If a client cancels and does not reschedule their appointment within 7 days, their booking deposit will NOT be refunded, and will NOT apply to their next appointment. - First No-Show: 10 minutes - Appointment Reminder Text 20 minutes - Marked as No-Show - Following No-Shows: 5 minutes - Appointment Reminder Text 10 minutes - Marked as No-Show * Client will be sent a text, informing them their Appointment has been Cancelled, and they will need to Reschedule their appointment. When a client is a No-Show, their Booking deposit fee is NOT refunded.* • Late Pick Up • Dogs must be picked up within 1 hour after their parent received the “Ready for Pick-up” message. After 1 hour, there will be a late pick up fee from $5. Exceeding 1 hour, the Late fee will go up $5 every 30 minutes. • Booking Deposit Fee • - Each grooming service over $30 holds a Non-Refundable Booking Deposit Fee. The Booking fee is to hold your appointment, and will be applied to your Service Total. - If you schedule an appointment, but have not paid the booking deposit fee, your appointment time will not be held for you. If another client books for that appointment time and pays their deposit, the new booking will receive the appointment time. - If a Client Cancels their appointment, & reschedules the appointment (Appointment must be rescheduled within 7 days), their initial booking deposit will go towards their next groom appointment. - If a client cancels their appointment after the appointment time, they are considered or is a No-Show, they are NOT refunded their Booking Deposit fee. • Dog Transportation • Clients within a 20 mile radius have access to Dog Transportation, where the groomer transports a client dog to and from their appointment. Transport Fee : $0.75 cents Per Mile •• Payment •• Payment due at time of service. Cash, NFC Payments, OR Text Payment Link