Please provide details of your pet including any known relevant health issues, allergies or temperament/behavioural challenges. 

Breed and name of dog or cat

We are one of Doncaster's best rated pet groomers. We welcome dogs of all sizes and we care for all aspects of cat grooming. We even groom rabbits!

Mucky Pupz Dog & Cat Grooming

You may be contacted and required to pay a deposit. The deposit must be paid within 30 mins of booking, is non refundable for cancellations and cannot be rolled over for rescheduled bookings unless with 72hrs notice. No shows or cancellations will be charged 50%-100% of the full groom price. It is the responsibility of the person who brings your pet to the appointment to discuss style preferences and requirements DIRECTLY with the groomer (not via text message) when dropping your dog off. It is the responsibility of the person who collects your pet after grooming to check everything is to your satisfaction BEFORE leaving the premises. If any adjustments need to be made the groomer can then address this immediately. Complaints/adjustment requests cannot be accepted after leaving. 
All pets must be collected within 30 mins of the "ready" notification being sent. Late collections will incur a £10 late fee plus an additional £5 for every extra 15 mins. 
Late arrivals (more than 10 mins) may result in your pet's groom being rescheduled, or a £10 late fee may be charged. 
Severely tangled pets will be charged a higher price. Grooming substantially tangled pets increases the risk of cuts and nicks. This is not the groomer's fault and we accept no responsibility for such happenings if directly related to the detangling/tangle removal process. 
Pets with fleas may be charged a £15 fumigation fee. We cannot dispense or administer flea medications. We can use a very effective natural flea shampoo but you will still need to acquire appropriate treatment from your vet or over the counter. 
It is solely the owners responsibility to inform us of any aggressive, behavioural or relevant health issues at the time of booking. Aggressive pets may be charged a higher price. If a pet is severely aggressive or too stressed we reserve the right to discontinue the groom at any time whether partially completed or not. Our safety and the safety of your pet is our priority. We reserve the right to refuse any groom. 
All payments must be completed in full before leaving the premises with your pet after the groom. You are welcome to pay via cash or bank transfer. We do not have a card reader. Late payments will incur a £15 fee. Non payments will be reported and legal proceedings undertaken. 
We are able to empty anal glands using a gentle external method as long as your vet has not said it cannot be carried out on your pet. We do not use any invasive or internal methods.
During the nail trimming process it is possible that a quick may be cut. We accept no responsibility for this. We will always use the appropriate products to  minimise bleeding.
You must inform us at the time of booking if your pet suffers from any allergies. Due to the unpredictable nature of allergies we accept no responsibility for reactions to any of the products we use. If we are made aware of any sensitivities we will always endeavour use products to try and minimise reactions  .
The groom length is only an estimate. Groom lengths vary for many reasons and can change from one visit to the next. This is beyond our control.  
We treat our customers with respect. We expect customers to treat us with respect too. Aggression, sexual innuendos or abuse of any kind will not be tolerated. 

By booking with us you accept these terms and conditions.

Carolyn Joyce Joyce

Unlock a seamless booking experience

Choose add-ons to enhance your service, or continue without any.

You'll be able to choose add-ons after selecting the service.

Add-ons for {serviceName}

Add-ons

Address

Appointment successfully booked

Processing payment

Processing deposit payment

We are reviewing your appointment request and we'll get back to you via email soon. Thank you!

Appointment request received

We sincerely apologize and welcome you to pick a new time slot or call us

Unfortunately, {businessName} had to decline your appointment request

You have cancelled your appointment

Appointment has already occurred

If you think this is an error, please contact us at <link>{contactLink}</link>.

Appointment deleted

We're sorry, but the appointment does not exist

This business has disabled online booking

You can manage the new appointment <link>at this link</link>.

Appointment rescheduled

Pay over time on purchases of {amount} or more for bookings, packages and gift cards. See if you qualify before you pay. <signUp>Sign up</signUp>

Pay over time on purchases of {amount} or more. See if you qualify before you pay. <signUp>Sign up</signUp>

Cancel appointment

Reschedule

Cancel or reschedule

Cancellation policy

We weren't able to confirm this booking. Try once more, or reach out to the business if the issue keeps happening.

Verification failed

Contact details

Enter contact details

Contact

Date & time

Changed your details?

Email address mismatch

Fees help keep your account secure, hold your appointment time, and support ongoing platform improvements.

Goldie charges booking fees to help keep your account secure and support ongoing platform improvements. These fees are paid directly to Goldie.

A few details before you book

Fill in the form before appointment

Gift Card

Customize gift card

Choose style

Choose value

Gift card redeemed

Gift card refunded

Gift cards

Hours

Invalid gift card

Loyalty Program

You have a loyalty reward of {value} off. Do you want to apply it to this appointment?

You have a loyalty reward available for this appointment. Which discount do you want to apply?

Loyalty reward available

Package details

Package offers

Package purchased!

Packages

The time to complete your booking has run out. Select a new date and time to restart the process.

Your gift card details are saved. Go back to gift card setup to restart checkout.

Your package details are saved. Go back to package setup to restart checkout.

Payment session expired

Enter verification code

We've detected you've booked before with this business. To enjoy a faster checkout experience, we have sent you a verification code to {phone}.

Portfolio

Products

Select a product that complements your service, or continue without one.

Reschedule appointment

Reviews

Services & Products

Services

{type, select, staff {Services by {name}} other {All services}}

Confirm within the next minute to keep it. If so, your answers so far will be saved.

Your slot is about to expire

Pick a new time to book your appointment.

That slot has expired

Filter by staff

Our staff

Would you like to add sub-clients for this appointment?

We'll notify you when a slot becomes available

Successfully joined the waitlist

Available to book

You have left the waitlist

Saved cards on file

Change password

Goldie empowers independent beauty, wellness, and lifestyle professionals and their customers to manage their appointments.

Create an account to manage your appointments

<highlight>{buyerName}</highlight> bought you a <highlight>{value}</highlight> gift card from <highlight>{businessName}</highlight>. To redeem it, simply create a free account.

Delete account

Changing your email will trigger a new email verification.

Forgot your password?

Gift card history

Sign in to manage your appointments

<highlight>{buyerName}</highlight> bought you a <highlight>{value}</highlight> gift card from <highlight>{businessName}</highlight>. To redeem it, simply sign in.

Rewards

Package history

Remove card

Reset password

Before we get started, please confirm your email address. We've sent you a verification email to {email}.

Verify your account

This phone number is already linked to an existing account. That account was created using email {email}.

Number already in use

We have sent a text message with a 4 digit verification code to {phone}. Please enter it below.

Verify your phone number

We’re making some improvements right now

buyer name

name

recipient name

Document required

Form

Form submission

Photo required

Leave a review

Thanks for the review! ❤️

Please leave your review. Thanks! ❤

Appointment form

After that, deposits are non-refundable in case of cancellation or no-show. However, if you reschedule within the above timeframe using the link provided, your deposit will be automatically transferred to your future appointment.

You can cancel or reschedule before {time} on {date}.

An email with the gift card has been sent to <bold>{recipient}</bold>. If they haven't received it, please ask them to check their spam or junk folder.