1. Declutter and Tidy:
Pick up items: Gather and put away loose items like toys, clothes, shoes, and mail to create a clutter-free environment.
Clear surfaces: Clear countertops, tables, and floors of any unnecessary items.
Empty trash receptacles: Empty trash cans and recycling bins to ensure a fresh start for the cleaning service.
2. Secure Valuables and Fragile Items:
Put away valuables: Store jewelry, important documents, and other valuable items in a safe place.
Protect fragile items: Ensure fragile items are out of the way or secured to prevent accidental damage.
3. Prepare Specific Areas:
Kitchen: Wash and put away dirty dishes, and clear any food messes.
Bathrooms: Rinse the shower walls and tub, and ensure the floor is clear.
Bedrooms: Make beds and ensure clothes are put away
Pets: Ensure pets are in a safe in contained area, or have them taken out of the house.
4. Communicate Your Expectations:
Specific cleaning requests: Clearly communicate any specific cleaning needs or preferences to the cleaning service.
Problem areas: Identify any areas that require special attention or deep cleaning
Cleaning time: Consider the best time for the cleaning service to arrive, taking into account your schedule and any potential disruptions.
5. Prepare for the Cleaner's Arrival
Open doors and windows: Ensure all doors and windows are open to allow for proper ventilation if you choose

6. Clear pathways: Ensure pathways are clear and free of obstructions

7. Consider staying or leaving: Decide whether you prefer to stay home or leave while. 

8. Please have on AC , will up-charge $50 if the home is warm 


Home Prep

                 About Kiki Cleaners LLC 🧼

Welcome to Kiki Cleaners LLC — where we turn chaos into ✨clean✨ and mystery stains into distant memories 🫣🧽 Based right here on beautiful Oʻahu 🌺, we specialize in deep cleans, move-ins/outs, and those “omg please help” situations 🧼🏃🏽‍♀️💨

We don’t just clean — we conquer grime like it owes us money 💸🧼. With an eye for detail and a heart for service, we’re all about reliable, respectful, and really impressive results. Whether it’s a sofa that’s seen better days 🛋️, stairs full of footprints 👣, or a kitchen that’s been through war 🍳🔥 — we got you.

Let us scrub, shine, and sparkle your space like it’s going on a home makeover show 📺✨
Call, book, or send a smoke signal — just don’t wait too long 😅💬

Kiki Cleaners LLC — Where clean meets queen 👑🧼

Kiki Cleaners

Service Terms & Conditions

By booking a service or submitting a deposit, you agree to the following terms.

⸻

Deposits & Payment

• A 50% non-refundable deposit is required to secure all appointments
• Deposits apply toward the final service total
• The remaining balance is due immediately upon service completion, regardless of client presence

⸻

Scope of Work

• Services include visible and accessible areas only as outlined in the selected service description
• Furniture and appliances are not moved
• Cleaning inside cabinets, drawers, beneath furniture, between cushions, or in obstructed areas is not included unless added in advance
• Areas must be cleared and accessible at the time of service
• Any service not listed in the booked service description is not included

⸻

Pricing & Condition Adjustments

• All listed prices are starting rates
• Final pricing is based on home size, condition, buildup, pet hair, odors, added tasks, and time required
• If additional time or detailing is required, pricing adjustments will be communicated and approved before continuing

⸻

Approval & Non-Response

If approval is required for scope or pricing adjustments and the client does not respond in a timely manner:

• Service may proceed within the original booked scope, or
• Service may conclude based on available time

Return visits are not guaranteed and require a new booking.

⸻

Satisfaction Policy

• A 3-hour correction window applies only to concerns related to the booked service performed that day
• This policy does not apply to landlords, housing offices, property managers, inspections, or third-party evaluations
• Refunds are not offered

⸻

Cancellations, No-Shows & Access

• 24+ hours notice is required for cancellations
• Cancellations within 24 hours, no-shows, or failure to provide access may result in forfeiture of the deposit and remaining balance due
• Failure to provide access includes missing keys, incorrect codes, or unavailable entry instructions
• A 15-minute grace period is provided; after that the appointment may be forfeited

⸻

Rescheduling

• 48+ hours notice is required to reschedule
• Late reschedules may require a new deposit
• Appointment changes must be made through the booking link in your confirmation

⸻

Access & Work Conditions

• The home must be accessible at the scheduled time
• A safe working temperature and environment must be maintained
• Unsafe conditions may result in delays, early termination, or a $50 service fee without refund
Move-In / Move-Out Cleaning

• Homes must be empty of trash, food waste, and excessive debris
• Personal items should be minimal to allow proper cleaning
• Cleaning cannot be completed while movers, pack-outs, or repairs are in progress
• If conditions prevent service from starting, the appointment may be forfeited and fees may apply
• Passing a final inspection is not guaranteed

⸻

Carpet, Upholstery & Specialty Cleaning

• Cleaning is limited to visible and accessible surfaces
• Deep stains, odors, wear, or damage may not be fully removable
• Results cannot be guaranteed for aged materials, heavy traffic wear, or embedded pet damage
• Cleaning improves appearance and sanitation but does not restore worn fibers

⸻

Laundry Service

• $1.75 per lb • 5 lb minimum
• Pickup & delivery: +$6
• Payment is due before delivery
• Not responsible for items left in pockets, normal wear, fabric changes, or dry-clean-only items
• Unclaimed laundry after 30 days will be donated

⸻

Home Preparation

• Light preparation is recommended
• Heavily cluttered areas may be skipped without price reduction
• Please secure pets and remove fragile or valuable items

⸻

Furniture & Moving

• Heavy furniture and appliances are not moved
• Cleaning is limited to accessible areas only
• Items must be cleared ahead of time if cleaning behind or underneath is requested

⸻

Service Area & Travel Minimums

• Pricing reflects homes within the standard service area
• Locations farther away may require a higher minimum service total based on travel time

⸻

Additional Notes

• Popcorn ceilings and fragile ceiling textures are not serviced
• Older surfaces may show wear after cleaning due to age or prior damage
• Landlord approvals or housing acceptance cannot be guaranteed

⸻

✨ Kiki Cleaners LLC – Service Terms

• Services are based on scope, not time. Time estimates may vary depending on the condition of the home.

• Standard cleaning does not include restoration-level detailing. Heavy buildup (calcium, grease, staining, appliance wear) may be improved but not fully removed.

• Any concerns must be reported within 3 hours of service completion. I’m happy to return and address anything within scope during this time.

• Due to the nature of cleaning services, refunds are not provided once a service has been completed.

• A final walkthrough is completed at the end of service to confirm the work within scope.
——
Weather Safety Policy

• Severe weather or unsafe travel conditions (flooding, power outages, road closures, or base access restrictions) may require services to be rescheduled
• Deposits remain applied to the rescheduled appointment
———
Photos & Marketing

• By booking, you agree to before/after photos for quality control and marketing
• Faces and sensitive information will be blurred or avoided
• Please notify me in advance if you prefer no photos taken or shared

⸻

Agreement

Booking a service confirms agreement with these Terms & Conditions and the selected service description.

Truly an amazing job. My son’s rug looks brand new again. I highly recommend Kiki cleaners Ilc for all your cleaning needs. Very friendly, professional, and quality work you wont regret it. 

Amazing job. Attention to detail was on point and she polished my sink and stainless silver appliances.   
Thanks Desi!!!!!!!

Great experience with Kiki Cleaners for our move-out cleaning. Kiki Cleaners was professional, efficient, and easy to work with, and left the house looking spotless. It made the moving process so much easier. Highly recommend! 

Kiki cleaners did an amazing job. It was a joy to have them clean my home. 

Amazing service as always! 
Quick and efficient as well! 
Highly recommend and appreciate the service provided 

Professional, quick, and did exactly what we needed.

Always so clean and fresh when I walk into my home. Desi pays attention to the little details and never rushes. Everything smells amazing and looks spotless every time. You can tell she truly cares about her work. Highly recommend Kiki Cleaners 

She went above and beyond! My trash cans and bathroom were spotless and fresh after she finished. Her energy was amazing, very positive and professional. Highly recommend her! Superb service.

Highly satisfied! Desi loves what she does and it shows. She came and got down to business and made my home sparkle! 

I love the way my house was cleaned, looked, and smell! Kiki cleaners are quick and efficient to include a very professional and down to earth personality. Easy to communicate and trustworthy!! 

Fantastic job, my stairs and rug look brand new!

Absolutely loved her service. 10/10 recommendation and will definitely be rebooking! 

⭐️⭐️⭐️⭐️⭐️
Great service from start to finish. On time, efficient, and left everything looking amazing. Would absolutely use again.

 My rugs look brand new. So glad I found Desi. 

Communication is top tier. 
My stairs are total chefs kiss.

Kiki Cleaners are a 10/10! The carpet on my stairs looks/feels brand new and my floors are squeaky clean! So thankful for their service.

My stairs have never felt so soft and smelled this clean. 

Great communication and overall great experience. Will definitely be using Desi again. 

Our experience was great! Super nice, fast, and does a great job! 

I had a great experience. Super kind, easy to work with, and really went above what I expected. Everything was smooth from start to finish, and I appreciate the professionalism. I’d definitely recommend and would work with them again.

Thank you Desi for making my home feel more like home. Cleaning is phenomenal. 

Great experience! Desi was very communicative, professional, and left everything looking fresh and spotless. Definitely recommend their cleaning services!

She did a very thorough job cleaning.   I will definitely hire her again.  

Desi (owner) has been available two times now on short noticed and it’s really saved our family a lot of troubles! She is quick and precise! We will be rebooking 

This chick I tell has magic hands. My house, sofa, & rug never looked better. OMG thank you Desi 

Desi work is impeccable. Thank you so much for everything. 

I hired Kiki Cleaners for a deep house clean and a couch cleaning, and she did an amazing job! Super professional, detail-oriented, and great with communication from start to finish. My home feels fresh, my couch looks brand new, and the whole experience was stress-free. She worked efficiently without cutting corners, and you can tell she truly cares about the quality of her work. Everything was left spotless and smelling great. I’ll definitely be using her again and highly recommend her!

She's absolutely awesome 👌🏻
Super friendly and attentive.
When I thought some stuff may need extra attention she literally was back at my house within minutes and checked it for me!
I highly recommend her and will most definitely be using her services again🤙🏻

This was an amazing experience the house looks brand new and Desi fit me in her schedule on last minute notice off her waitlist. She was very professional and communication was outstanding. I couldn’t be happier with her work and her personality made the experience even better. Thank you for making my move in a little less stressful! 

I had such an amazing experience with this sweet lady! She fit me in quick when I was needing a move out cleaning and she did above and beyond! I got my full deposit back and couldn’t recommend her enough; very professional and extremely kind as well.

They did a great job and were very professional and friendly. Above and beyond!

Highly Recommend!!! Service is done to perfection and quick!

Best move out clean. Hands down. Thank you Desi. 

Amazing on time and seriously the best service ever!!!! Highly recommend!!!

We booked for a move out clean with a few additions to make life easier as we transitioned out of our home. The house was spotless and we cleared with no charges! They literally made the comment that the house was basically ready for the next tenant. Don’t hesitate to book with Kiki Cleaners, because she does an amazing job and takes care of her clients homes. Thank you again!! 

Absolutely loved the results! She did an amazing job 

Quick and did an amazing job! After being here for four years the stairs never looked any better !! 

If you are looking for a good cleaning service, then Kiki’s got you covered. They consistently kept communications with me and were very transparent. The service was fantastic, efficient and the lady’s were professional and friendly. I had them do a PCS clean and the house was immaculate! The housing office cleared me in less than ten minutes. I have already recommended this service to my coworkers and urge anyone who reacts this to book cleaning through Kiki’s!

Very kind and did such a great job in a great ammount of time 

Kiki Cleaners did an amazing job! Desi was professional, friendly, and left everything spotless. The floors have never looked better — highly recommend!

Home looked and smelled so great. Thank you so much Desi 😀

Desi was absolutely outstanding. Her efforts and care were clearly displayed in the outcome of the clean. Her services are most greatly appreciated, and because of this, we will continue to hire Kiki Cleaners for any required services in the future. Thank you Desi, you are the best!

Kiki Cleaners was awesome! She came through on short notice, worked around our changing schedule, and still got everything done quickly and thoroughly. She even hit all of our problem areas with no issues at all, leaving the condo spotless. Super easy to work with, the pricing is the best around, and I’ll be recommending her to everyone and using her again in the future!

Don’t waste time reading this and book Desi NOW! She made my condo look better than it did when I moved in. I don’t know how she does it, maybe she’s a wizard?? She cleaned nooks and crannies I didn’t even know existed. She truly cares about her clients and takes pride in her work, which is a rarity these days. It was a bonus that she’s hilarious and so easy to get along with. If I weren’t moving off island, I would definitely hire her for literally anything else. 

They were on time, gets right to work leaving the bins looking and smelling brand new! Glad to have came across this business . 

Desi was professional, friendly and did a thorough job cleaning. 

Very happy with results and customer service! 

Desi did such a great job on our stairs! Everything looks so much cleaner and brighter, and she really took the time to get all the little details. Super professional, quick, and friendly. I’d definitely recommend her to anyone who needs stair cleaning.



Move out clean was cleaned to perfection. Thank you 🩷

Super friendly, fast and very professional!! 

Desi Mac

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