If this is your first visit to HAUS OF VELVET, please arrive at least 10 minutes early to complete a client form and discuss any questions or concerns. For the best results, please arrive with clean, makeup-free eyes and avoid using oil-based products on your lashes beforehand. If you have any allergies, eye conditions, or sensitivities, please let me know.

Important Note About Existing Lashes

If you currently have eyelash extensions or have experienced damage from a previous technician, Please notify me at least 24 hours prior to your appointment and a removal will be added to your appointment. For damaged lashes and alternative recommendation or plan will be provided to support lash recovery. This ensures that treatments are carried out safely and without causing further damage. I do not perform infills on extensions applied by another technician, as this can affect the overall look, longevity, and health of your new lashes.

Please note our late policy: arriving more than 15 minutes late will result in a cancellation and your deposit will not be refunded, No shows with no contact will result in a fee of 50% of your original appointment that will be added to your next appointment as the spot cannot be filled. 

Thank you for helping me ensure every client receives the time and luxury service they deserve!

Please read 


Welcome to HAUS OF VELVET, where luxury meets precision in every service. HAUS OF VELVET is a luxury beauty studio, specializing in high-end lash, brow, and waxing treatments designed to enhance your natural beauty with unparalleled care and attention to detail.

At HAUS OF VELVET, every service is a personalized experience, crafted specifically for you. From the moment you walk in, my focus is on you—ensuring that you leave feeling relaxed, rejuvenated and with the best lashes and brows you’ve ever had. I pride myself on providing a tailored, luxurious experience that goes beyond expectations, making every appointment an unforgettable one.

As the owner, Millie Adams, I bring years of experience in the beauty industry, continuously perfecting my craft and refining every detail. Every treatment is executed with the highest level of precision, ensuring flawless results and your utmost comfort.

Here at HAUS OF VELVET, I don’t just offer services— I create moments of true luxury, where each client is treated with the utmost care and attention, leaving you feeling pampered and truly special. You deserve nothing less than perfection.


HAUS OF VELVET 

Welcome to HAUS OF VELVET

At HAUS OF VELVET, I am dedicated to providing you with a premium, luxury beauty experience. To ensure your visit is as comfortable and enjoyable as possible, I kindly ask that you:

Arrive Comfortably: Wear clothing that allows ease of movement and easily removable shoes. For the best results, please arrive with clean, makeup-free skin, particularly avoiding mascara. Don’t worry if you don’t have time to remove makeup—your lashes and brows will be professionally cleansed at the start of your appointment to ensure optimal retention and results.

Children & Guests: To maintain a calm and safe environment, I ask that you do not bring children or extra guests to your appointment unless organised with myself 24 hours before the appointment. The studio contains professional tools and products that may pose a risk to children unattended. If you are unable to arrange childcare, please reschedule your appointment. 

Comfort & Special Requests: Your comfort is my number 1 priority. Please bring anything you need to feel at ease during your appointment, such as pillows, blankets, or other personal items. If you have special requests or concerns, kindly inform me at least 24 hours in advance so I can ensure your experience is tailored perfectly to you.

Luxury Experience Protocol: To fully immerse yourself in the HAUS OF VELVET experience, shoes recommend to be removed upon entering the treatment area. Disposable sanitary wipes/ sanitiser and storage for personal belongings are provided for your convenience.

Brow Services: All brow treatments begin with a warm towel to relax and open pores and conclude with a cold towel to soothe the area and minimize redness and inflammation.

Arrival & Punctuality: Please arrive on time to ensure the full duration of your service. If you are 15 minutes late or more the appointment will be cancelled and your deposit will not be refunded, each appointment is allocated a set amount of time and cannot be rushed or extended into other appointments, as my priority is maintaining the highest standard of quality. 

Caffeine & Energy Drinks: 
To ensure the best possible results for your lash appointment I kindly ask that clients avoid consuming energy drinks, pre-workout, or excessive caffeine (especially coffee) at least 3–4 hours prior to your appointment.
Caffeine and stimulants can cause eye fluttering and sensitivity, which may affect the precision and retention of your lash extensions.
If you require a morning coffee, I recommend keeping it minimal and finishing it several hours before your scheduled appointment time.

Health & Safety: If you currently have eyelash extensions from another technician or have experienced lash damage, a removal must be added to the appointment and all previous extensions must be removed before we begin your lash set. This ensures a safe, high-quality service with optimal results. Please inform me of any allergies, eye conditions, or sensitivities before your appointment.

Cancellation & Rescheduling Policy: I require at least 24–48 hours notice for cancellations or reschedules. Cancellations less then 24 hours are not acceptable and your deposit will not be refunded. This policy allows me to provide timely service to all clients. If you need to cancel, please do so at least 24 hours before your appointment and you will receive your deposit in full refund. No shows with no contact will result in a fee of 50% of your original appointment that will be added to your next appointment as the spot cannot be filled. 

Post-Appointment Care: For optimal results and longevity of your lashes or brows, please follow my aftercare guidance, including avoiding touching, rubbing, picking, or using oil-based products on treated areas. Refill schedules and care instructions will be provided at the end of your service.

Payment Policy: Full payment is required at the time of service. I accept Visa, Mastercard, EFTPOS, Apple Pay, Google Pay, cash, and Afterpay. Deposits are required before every appointment to secure your appointments.  If you cannot pay the full amount of your service at the end of the your appointment your license details will be written down and you will have 24 hours to settle the full Payment. If the payment is not settled in 24 hours further action will be taken. Outstanding balances must be settled before future booking. 

Refund Policy: Due to the personalized and hygienic nature of my services, I do not offer refunds once a service is performed. However, I am happy to discuss any concerns within 24 hours from your appointment and offer corrections or adjustments where appropriate. If you experience significant lash loss within 3 days of your appointment, please contact me before the 3-day mark. I will happily provide a free touch-up to ensure your set looks perfect.

Photography & Social Media: With your permission photos & videos may be taken of your service for marketing or social media purposes. If you prefer not to be photographed, please inform me prior to or at the start of your appointment.

By following these guidelines, you help me maintain the highest standard of luxury, safety, and relaxation for every client. I look forward to welcoming you to HAUS OF VELVET and providing an experience that leaves you feeling pampered, confident, relaxed and beautiful! 

thank you very much Millie im very happy the outcome of my brow..😊Ill be back again.

I’d definitely recommend seeing Millie for lash treatments.
Got a lash lift and tint - made a huge difference. They look great and I liked that it was less harsh on my actual lashes. 
I personally think you’d want to go for extensions if you’re wanting a fuller, bolder look that would stand out in photos, but the lift will make a massive difference to your day to day appearance. 
Millie is excellent- very down to earth and did a really great job. Thanks heaps ♥️🤩

I'm obsessed with my lash lift by Millie! It's been around a month since I got the lift and I've been overseas for 3 weeks of that time, wearing mascara and washing my face constantly and they have held up so well! I am simply obsessed and might start getting them on the regular rather than just for occasions... Thankyou Millie and your service and space was amazing! Will be back ;)

I recently had my brows and lashes done for the third time and couldn’t be happier.Millie is a true perfectionist and takes so much care to make sure everything is flawless and suits you perfectly. She even went to the effort to purchase specific products to cater to how sensitive my eyes can be which is extremely considerate.Millie has such a friendly, welcoming personality that makes the whole experience really therapeutic and comfortable 🤍

Amazing lashes by Millie
Always beautifully done and she is such a lovely girl who offers little treats such a nice touch to your experience with her 


My first time here. I am from interstate and went to Millie and I couldn’t be more pleased with the results and experience I had. I explained to Millie what I would like and she exceeded my expectations. 
Millie is a very professional and beautiful person.
Highly recommend 

Millie is amazing. Great lashes, great retention. I wouldn't go anywhere else  xx

Got my lashes and brows done and so happy.  Highly recommend.

After having a bad lash experience somewhere else I’m so glad I found Millie, she has great skill and care. I will definitely be back. 🙂

Millie is an exceptionally talented Lash and Brow Technician.
She understands what it takes to provide great customer service & care.
Highly recommend!

Millie was so lovely and did an amazing job on my lashes and brows. At first I was a lil nervous since it’s my first time but she makes me feel comfortable and explain the process along the way. My brows and lashes turned out amazing which gives me more confidence. Will definitely go back to this service!!!☺️

Millie is so wonderful felt so at ease, such great attention to details 

I had a nice cozy experience and also getting the best Brow Wax and Lash Extensions xx 

From the moment I stepped into Haus of Velvet I knew I’d receive amazing luxury treatment! Millie is beyond talented with lashing and brows. I always come out of my appointments obsessed with the work she does! 

Thank you Millie for always making me feel amazing ❤️❤️❤️

Millie Adams

Unlock a seamless booking experience

Choose add-ons to enhance your service, or continue without any.

You'll be able to choose add-ons after selecting the service.

Add-ons for {serviceName}

Add-ons

Address

Appointment successfully booked

Processing payment

Processing deposit payment

We are reviewing your appointment request and we'll get back to you via email soon. Thank you!

Appointment request received

We sincerely apologize and welcome you to pick a new time slot or call us

Unfortunately, {businessName} had to decline your appointment request

You have cancelled your appointment

Appointment has already occurred

If you think this is an error, please contact us at <link>{contactLink}</link>.

Appointment deleted

We're sorry, but the appointment does not exist

This business has disabled online booking

You can manage the new appointment <link>at this link</link>.

Appointment rescheduled

Cancel appointment

Reschedule

Cancel or reschedule

Cancellation policy

We weren't able to confirm this booking. Try once more, or reach out to the business if the issue keeps happening.

Verification failed

Contact details

Enter contact details

Contact

Date & time

Changed your details?

Email address mismatch

Fees help keep your account secure, hold your appointment time, and support ongoing platform improvements.

Goldie charges booking fees to help keep your account secure and support ongoing platform improvements. These fees are paid directly to Goldie.

Fill in the form before appointment

Gift Card

Customize gift card

Choose style

Choose value

Gift card redeemed

Gift card refunded

Gift cards

Hours

Invalid gift card

Loyalty Program

You have a loyalty reward of {value} off. Do you want to apply it to this appointment?

You have a loyalty reward available for this appointment. Which discount do you want to apply?

Loyalty reward available

The time to complete your booking has run out. Select a new date and time to restart the process.

Your gift card details are saved. Go back to gift card setup to restart checkout.

Payment session expired

Enter verification code

We've detected you've booked before with this business. To enjoy a faster checkout experience, we have sent you a verification code to {phone}.

Portfolio

Products

Select a product that complements your service, or continue without one.

Reviews

Services & Products

Services

{type, select, staff {Services by {name}} other {All services}}

Filter by staff

Our staff

Would you like to add sub-clients for this appointment?

We'll notify you when a slot becomes available

Successfully joined the waitlist

Available to book

You have left the waitlist

Saved cards on file

Change password

Goldie empowers independent beauty, wellness, and lifestyle professionals and their customers to manage their appointments.

Create an account to manage your appointments

<highlight>{buyerName}</highlight> bought you a <highlight>{value}</highlight> gift card from <highlight>{businessName}</highlight>. To redeem it, simply create a free account.

Delete account

Changing your email will trigger a new email verification.

Forgot your password?

Gift card history

Sign in to manage your appointments

<highlight>{buyerName}</highlight> bought you a <highlight>{value}</highlight> gift card from <highlight>{businessName}</highlight>. To redeem it, simply sign in.

Rewards

Remove card

Reset password

Before we get started, please confirm your email address. We've sent you a verification email to {email}.

Verify your account

This phone number is already linked to an existing account. That account was created using email {email}.

Number already in use

We have sent a text message with a 4 digit verification code to {phone}. Please enter it below.

Verify your phone number

We’re making some improvements right now

buyer name

name

recipient name

Document required

Form

Form submission

Photo required

Leave a review

Please leave your review. Thanks! ❤

Appointment form

After that, deposits are non-refundable in case of cancellation or no-show. However, if you reschedule within the above timeframe using the link provided, your deposit will be automatically transferred to your future appointment.

You can cancel or reschedule before {time} on {date}.

An email with the gift card has been sent to <bold>{recipient}</bold>. If they haven't received it, please ask them to check their spam or junk folder.

Reviews

Maria

Steffi

Claudia

Kaitlyn

Nicci Solomon

Claire Allen

Kat

Dominic

Jo Moore

Tara

Nicole Parker

Moannatu.Erona

Jessie

Iesha Amey

Brenda Ramsay