↓ ↓

BOOKING TERMS & CANCELLATIONS • Appointments can be cancelled or rescheduled up to 48 hours before your appointment time, Free of charge • Cancellations made within the 48 hours will result in a 50% charge of the treatment price. • No-shows or same-day cancellations will be charged 100% of the treatment price. • I do not offer refunds. If any issues arise, please contact me within 48 hours of your appointment so I can assess and rectify where appropriate. BEFORE YOUR APPOINTMENT • A patch test is required at least 48 hours prior to treatment. Please book under “Patch Test” or message me to arrange. • You must inform me prior to your appointment of any medical conditions or circumstances including: Pregnancy, medications, Retinol use, acne treatments, eczema, psoriasis, eye infections, conjunctivitis, styes, or recent cosmetic procedures. • Arrive with no makeup or oils on or around the eyes/brows. • Please allow extra travel time, I am located in a busy area. Arriving 10 minutes late or more may result in your appointment being cancelled and fee’s as implied above ADDITIONAL INFORMATION • Results vary from person to person. I cannot guarantee the same retention, longevity, or symmetry to another person due to natural hair growth cycles and lifestyle factors. • Proper Aftercare must be followed. Failure to do so may affect results and will void any complimentary fixes. • I may refuse a service if I believe treatment is unsafe or unsuitable. • Clients must be 16+ and Under 18s require parental consent. • By booking an appointment, you confirm that you have read and agreed all policies listed above