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Diva Chavez 

Bookings are subject to approval and are not confirmed until accepted by Diva Chavez. We require a 40% deposit at the time of booking to secure your appointment.

 ***After hours and weekend appointments are subject to a $100 fee




CANCELLATION & RESCHEDULE 

Clients may cancel or reschedule up to 4 calendar days before the appointment; cancellations made after this window are subject to the applicable deposit or fee policy. Deposits are refundable provided cancellation is made within the permitted cancellation window, and if you reschedule using the link provided your deposit will be automatically transferred to the rescheduled booking.




RUNNING LATE?

A reasonable grace period may be offered where possible, but late arrivals may result in a shortened appointment or rescheduling at the business’s discretion. Payment is due at the time of service and accepted payment methods may vary. 




ACCOMMODATION 

Clients must provide and disclose relevant allergies, sensitivities, or medical conditions prior to their appointment so reasonable accommodations can be made.




REFUNDS

No refunds are issued once a service has been completed. The business’s liability is limited to the value of the service provided to the extent permitted by applicable law, and specific outcomes cannot be guaranteed. Personal and booking information is collected solely to provide the service and is not shared with third parties except as required to process payments or by law. Looking forward to seeing you.

She is a pleasure and her work and prices are unmatched.  She has been doing my extentions for 2 years, after my husband found her business online. I am so grateful. 

Diva Chavez

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