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Welcome to Be Queen Hair Treatment

At Be Queen Hair Treatment, we believe every woman deserves to feel confident with beautiful, healthy hair. We specialise in premium hair smoothing, repair, and transformation services, delivering personalised treatments that leave your hair healthier, stronger, and effortlessly manageable.

Our expert services include Nanoplastia, Keratin, and Hair Botox treatments, each carefully tailored to your hair type and desired results. Whether you're looking to eliminate frizz, repair damaged hair, restore shine, or enjoy long-lasting smoothness, we're here to help you achieve your hair goals.

We also specialise in Keratin Bond Hair Extensions, offering a seamless, natural-looking solution to add length, volume, and confidence. Every extension application is customised to blend perfectly with your natural hair for a flawless, long-lasting finish.

Using high-quality professional products and the latest techniques, we are committed to providing exceptional results in a welcoming, relaxing environment. At Be Queen Hair Treatment, your hair is our passion, and your confidence is our priority.

Book your appointment today and let us help you achieve the healthy, beautiful hair you deserve.

Be Queen Hair Treatment

Salon Terms & Conditions

Thank you for choosing Be Queen Hair Treatment. By booking an appointment, you agree to the following Terms & Conditions.

1. Booking & Deposit

- A deposit is required to secure all appointments.
- The deposit will be deducted from the final cost of your service on the day of your appointment.
- Deposits are non-refundable if an appointment is cancelled.

2. Rescheduling

- If you need to change your appointment, please provide at least 72 hours’ notice.
- Last minute rescheduling will be treated as cancellation and charge of 50% of booked service cost will apply 
- A deposit may be transferred to one alternative appointment date if the appointment is rescheduled before the cancellation window begins ( 24 hours )
- Repeated rescheduling (more than once for the same booking) will be treated as a cancellation, and a charge equal to 50% of the booked service cost will apply before a new appointment can be secured.

3. Cancellation Policy

- Please notify the salon as soon as possible if you are unable to attend your appointment so that the time can be offered to another client.
- Cancellations made less than 72 hours before the scheduled appointment will incur a charge of 50% of the booked service cost.
- Any non-refundable deposit already paid will be applied towards this charge.

4. No-Show Policy

- Failure to attend an appointment without notice (“no-show”) will incur a charge of 100% of the booked service cost.
- Future appointments may require full prepayment.

5. Service Satisfaction & Corrections

- If you are unhappy with the result of your service, please inform the salon before leaving the salon whenever possible.
- The salon will offer a follow-up appointment to assess and, where appropriate, rectify the issue within a reasonable timeframe.
- Any concerns arising after you leave the salon must be communicated promptly so that we have the opportunity to review the matter.
- All complaints and requests for corrective work must be verified in person at the salon.

6. Refund Policy

- The salon does not offer refunds for services provided.
- Our priority is to resolve any genuine concerns through assessment and, where appropriate, corrective treatment.

7. Client Responsibility

- The salon is not responsible for the outcome of any treatment where the result has been affected by actions taken by the client after the appointment, including but not limited to:
  - using products not recommended by the salon;
  - failing to follow aftercare advice;
  - receiving additional treatments elsewhere;
  - altering, removing, or attempting to correct the service independently.

8. Acceptance of Terms

By booking an appointment with Be Queen Hair Treatment, you confirm that you have read, understood, and agreed to these Terms & Conditions.

Thank you for your understanding and cooperation. We look forward to welcoming you to the salon.

Been to Wiola twice now, and both times were great. She is lovely and the treatment is top class. My hair looks awesome, very happy.

Another fabulous appointment getting a keratin blow-dry with Wiola. My last one lasted over 5 months on very frizzy hair and I was so glad to be back again. Wiola is professional, knowledgeable and attentive to clients. I always feel very welcome and looked after with her. Thank you! x

Second time having nanoplastica and I love it!!  ❤️ highly recommend it.
Wiolleta is amazing and recommends the best treatment for your hair type. Thanks a lot xx

I received great service from Wiola, she considered the options for my hair type and took time to explain what would work best and why. She was calm, friendly and efficient throughout my treatment, I would highly recommend her 👍

So enjoyed my experience,absolutely loved the end result !!
Had each stage of my treatment explained in comfortable surroundings .
Thank you will definitely have this done again 🙂

Wiola goes out of her way giving you the information necessary to understand the treatments she offers. I've been back for my third visit and rebooked for my next. Her prices are reasonable considering the products she uses are top quality. I dont know how i managed with my frizzy hair until I found her.  Can't recommend her highly enough. A friendly, professional service in a lovely salon based in Ferndown. Thank you so much Wiola! See you on the next visit 😃

Great service and an amazing result! Very pleased! That’s my second visit and will be coming back for sure

Great service. Hair left very soft and straight. 

I am really pleased with my hair.  I had nanoplastia and my hair now looks amazing.  Would thoroughly recommend. 

Amazing!! Went in with a hair disaster and Wioletta listened and talked me through treatments before deciding on the best option. Knowledgable and great products! 

So Friendly and gave me great advice about looking after my hair going forward. I will be back in a few months for another treatment.
Thank you so much xx

Amazing job wiola did on my damage hair now again shiny and soft  highly recommended,really accurate and high professional

Amazing results! 😍 I'm in love with my new hair. The nanoplastia treatment is amazing, my hair is super sleek, shiny, soft, hydrated. I recommend 100%. Will definitely come back again 

First time having a Keratin/Botox treatment with Wioletta.  She was lovely and explained the process and she took great care of me.  Great customer service.  Thank you 🙏 

Having a great nanopastia experience😍
Thank you so much for bringing our hair back to life, wil see you again next time!

Thank you for your hardworking on my hair,you really did great job I love my hair transformation thanks lot😍

Fantastic results and lovely and friendly staff, highly recommend.

I have very dry, coarse and frizzy hair naturally and wanted a treatment that would make it more manageable. I had the nano keratin treatment and the results were superb. My hair is transformed - It is soft, shiny and sleek.  I cannot recommend it enough. Also Wiola was very approachable and great at communicating, felt very comfortable throughout the treatment.

FERNDOWN - Wiola K

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