Balis Sassy Lashes Suite 4

Appointment & Health Policy My time is valuable, and I kindly ask that all clients respect the scheduling process. Appointments may be canceled or rescheduled with at least 72 hours’ notice. Any no-show appointments will be charged 100% of the scheduled service fee including showing up late which doesn’t allow me time to fulfill the service, and last-minute cancellations or reschedules within the 36-hour window will incur a fee. Please note that if an appointment is rescheduled for a second time, any deposit on file will be forfeited. Holding the same appointment slot multiple times prevents other clients who are ready to book from securing that time. Holiday Appointments: Appointments scheduled on holidays require a 100% non-refundable. Illness Policy: If you are experiencing significant congestion, coughing, flu-like symptoms, or have recently been sick, please do not attend your appointment. I work closely with clients every day and take the health of myself and my clients seriously. If you are unwell, please reschedule within the required notice period. Lash appointments can always be rescheduled—your health and the health of others comes first. Clients who arrive visibly ill may be turned away at the time of their appointment and will be responsible for the full service fee due to the reserved appointment time. Arrival Policy: Please arrive on time for your appointment. Be sure to allow extra time for traffic, construction, or other unexpected delays. Consistently arriving late may affect your service and could require rescheduling. After-Hours Appointment Policy Appointments requested after 6:00 PM Monday through Friday, as well as any appointment scheduled on weekends, are considered after-hours appointments and are available by special request only, subject to availability. To accommodate these exclusive appointment times, an after-hours convenience fee of $100 per person will be added to the scheduled service. Thank you for understanding and respecting the value of reserved time outside of regular business hours. Thank you for your understanding, respect, and cooperation. I appreciate each and every client and look forward to providing you with the best experience possible.