Please Read The Information Below Before Booking

Photos and/or videos will be taken upon completion of the service for attendance records and content. By booking an appointment with me, you give consent for this content to be taken and shared on my social media and other platforms. For hijabi clients, photos will be taken for attendance purposes only and will not be posted online. Booking an appointment confirms that you have read, understood and agreed to these terms. BOOKING FEE AND PAYMENT A Non refundable booking fee of £95 is taken when booking, a platform fee is also taken whilst taking the deposit and final payment. This covers admin, appointment allocation and all preparatory work carried out before the service takes place. You are unable to get the booking fee back unless the appointment is cancelled by myself e.g I cannot attend. The remaining cost is to be paid on the day of your appointment while in the building, you can find the payment link on your confirmation text Please note legal action will be taken if there is a problem regarding payment. APPOINTMENT ARRIVAL Please arrive 5–10 minutes before your scheduled appointment time. If you expect to be late, you must notify me in advance. If you are more than 15 minutes late your appointment may be cancelled, depending on the schedule. If you are more than 15 minutes late and I am still able to proceed, a £20 late fee will apply due to significant disruption to the schedule. If cancelled, your booking fee will be forfeited, and another booking fee will be required to rebook. CANCELLATION, RESCHEDULING AND NO SHOWS You may reschedule once using the same deposit if notice is given up to 48 hours before your appointment. The rescheduled appointment must be within one month. Cancellations or rescheduling requests made past the 48 hours of the appointment date will result in loss of booking fee and a new booking fee will be required to book again. Next day appointments that need to be rescheduled will require a new booking fee. No shows (failure to attend without notice on the day) or two cancellations will result in loss of booking privileges. This is to remain fair to other clients who could have taken the appointment. PERSONAL BELONGINGS Clients are responsible for all personal items brought to their appointment. Any belongings left behind must be retrieved by the client. The business is not responsible for items that are lost, stolen or misplaced. PLUS ONES To ensure a calm and comfortable environment, I kindly ask that clients attend their appointments alone. At this time, no plus ones are permitted. Any additional guests will be asked to wait upstairs. Thank you for your understanding and cooperation.