Aaliyah Braids

Photos and/or videos will be taken during and completion of the service for attendance records and content. By booking an appointment with me, you give consent for this content to be taken and shared on my social media and other platforms. For hijabi clients, photos will be taken for attendance purposes only and will not be posted online. Booking an appointment confirms that you have read, understood and agreed to these terms. BOOKING FEE AND PAYMENT A Non refundable booking fee is taken when booking, a platform fee is also taken whilst taking the deposit and final payment. This covers admin, appointment allocation and all preparatory work carried out before the service takes place. You are unable to get the booking fee back unless the appointment is cancelled by myself e.g I cannot attend. The remaining cost is to be paid on the day of your appointment while in the building, you can find the payment link on your confirmation text Please note legal action will be taken if there is a problem regarding payment. APPOINTMENT ARRIVAL Please arrive 5–10 minutes before your scheduled appointment time. If you expect to be late, you must notify me in advance. If you are late 10 minutes or more your appointment may be cancelled, depending on the schedule. If you are 10 minutes late or more and I am still able to proceed, a £15 late fee will apply due to significant disruption to the schedule. If cancelled, your booking fee will be forfeited, and another booking fee will be required to rebook. CANCELLATION, RESCHEDULING, NO SHOWS AND SAME DAY APPOINTMENTS You may reschedule once using the same deposit if notice is given up to 48 hours before your appointment. The rescheduled appointment must be within the same month. Cancellations or rescheduling requests made past the 48 hours of the appointment date will result in loss of booking fee and a new booking fee will be required to book again. Next day appointments that need to be rescheduled will require a new booking fee. No shows (failure to attend without notice on the day) or two cancellations will result in loss of booking privileges. This is to remain fair to other clients who could have taken the appointment. Same day appointments require a deposit, if you cancel this appointment a new booking fee will be needed to book in again. PERSONAL BELONGINGS Clients are responsible for all personal items brought to their appointment. Any belongings left behind must be retrieved by the client. The business is not responsible for items that are lost or misplaced. PLUS ONES To ensure a calm and comfortable environment, I kindly ask that clients attend their appointments alone. Any additional guests will be asked to sit in the waiting area. Thank you for your understanding and cooperation.