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Client Information

U Got Nails

Clients can cancel or reschedule appointments up to 24 hours before start time, appointments cancelled less than 24 hours prior will be charged a $20 reschedule fee.

Sunny was awesome just like Mika . Satisfied customer will definitely recommend to friends and come back

Really great, love the girls who did our pedicure!

Excellent service. Friendly technician. Professional service.

Heidi does an excellent job attending to my ingrown toenails. No pain, no gain. I can go a whole month without suffering from my ingrown toenails. I appreciate her skills.

They are the best.  When you go there you are treated like family.  

Sunny is fast and  efficient, she's the best 👌🏾 

I made an appt online for 5pm with Amber. I got there about 4:50p, checked in and waited. I waited for an hour, no one let me know how much longer or where Amber was… at 6pm after no communication I just left the store. I was very disappointed with the lack of service and communication.

Sunny was very friendly and professional. She did an excellent job on my pedicure and manicure.  She didn't try to up sale additional services. I had a very pleasant experience.  I already booked another appointment with Sunny next month.

Heidi was courteous and very good at her skill. Definitely will return!


Mai is amazing!  Once I tell Mai of any upcoming events, she helps pick out the most amazing colors for my nails.  She does gel nails and they last longer than usual.  Mai is so very polite and fun to talk with while working on my nails.  I will definitely keep going to Mai!

Very nice job .
Warm welcome and very relaxing 
Thanks again I'll be back for sure 
Mahalo 

Heidi did my pedicure and she was totally amazing!

Mai is amazing!  I get mani/pedi/waxing here and won’t go anywhere else! Thank you Sunny for having top notch staff! 

Heidi was incredible! I am very happy with all of the services I received. I will definitely come back for more services.

Loved it! All the ladies are sweet and do great work. I left very happy with my nails :)

Mai you did an awesome job. I can now cross off my bucket list that I karaoked in Hilo.

The girl I had was Awesome. Move to Kauai

Sunny and her team was wonderful, they are warm and friendly. They treat their clients well, especially young children. They are community minded and fit well into the local culture of Hilo!

Mai always does so good! love the vibe, everyone is so nice and welcoming 

Heidi is one of the best manicurist I’ve ever had. She listens to what I want and what I like. Heidi is friendly and funny. And the foot and leg massages are amazing.

very plesant ladies to work for; always willing 
to do a great job;

Super friendly staff! Love my mani and pedi! Will definitely be back! 

quick fast and simple.  easy in and out with great quality

Mika is wonderful and so flexible with her schedule 

This was first time at this nail Salk and I would give it a 10/10!!  After the initial reservation was fixed, I was taken cared of very well!  I would recommend and I will be returning!!  Kim 

I was told that Mika is the best and that she will take of you. She did. 
Thank you so much for doing an awesome job!!

Had a girls day with me and my girls Heidi Tran Mai all helped me and my little girls 

My nail tech Mai was excellent! I love the way she did  my nails.

This place is 10000000% the most funnest nail place ever!!!!!! Everyone is super super nice and the service is amazing I 1000000% recommend! Mai & Mika are so so nice 🥹🩵

I absolutely love Heidi's nail art . She has made my feet look better than they have in years. I really appreciate her patience with me.
Mahalo 

Great service, had a gel color change and eyebrow wax. Affordable and professional. Clean salon. Will be returning 

First time in and they greeted me, made me feel welcomed, I love everything from the hospitality to the nail work!!

I love Mika and Sunny and this is my favorite place for waxes and Lashes thank you Mika and Sunny 💜 for ALWAYS doing such an amazing job! 

First timers with my mom and dad. The service was amazing from the time we walked in to the time we walked out. We all loved it especially my dad. We will be back for sure. Thank you again 

It's my second time here & I'm happy that I were referred by someone whom are an long time customer with you. I have no negativity in your work & are very well pleased. I've been to a few other nail salons here in Hilo & what a disappointment it were. A lot of them rush & don't do as much as you do. Also, their prices are ridiculous & not worth it. Eek! Thank you again until next time. -🌺

I  the relaxing and peaceful environment.  Everyone was so nice and fun and extremely professional.  They did a fabulous job with my mani/pedi and my face waxing and eyebrow tint!  I will be back!

Been trying to find some one who does gel x nails and have had the worst experience until I came in to u got nails. Really helpful and easy to talk to. Over all very happy and am making this my new nail spot 💖

My daughter and I were able to book same day appointments online. We went in for pedicures and shellac and gel nails; my daughter was  MIA, I was with Sunny. Everyone was super friendly and professional. The salon is clean and tidy and the prices are reasonable. I have finally found a place to get my nails done after months of trying other salons.  I definitely recommend U Got Nail. 

I really like this nail salon. My manicurist Heidi is the best I’ve ever had. I referred a friend to her and she now goes to Heidi every month. The people in the salon are very friendly.

I’m very happy and satisfied with your services.

Thank you Trang 🥰

Trang is awesome!! She did such a great job on my feet!!!   I truly appreciate her!! 
And it was nice meeting Mika too!! 

Thank you!! 

I had the best experience at U Got Nails. Everyone was so friendly and the work I had done by Mai was exceptional! I will definitely be going back =)

Great place to do your nails very nice workers and welcoming business ❤️

Very pleased with the gel manicure that Kelly did for me. 

Nice to be able to book online and the service was great. Had a deluxe pedicure and got my monies worth! They actually work on you vs leaving your feet in the water to soak.

Great service! Pleasant atmosphere! 
Friendly! Always a satisfy  customer by  Mika ❤️ 

My first time doing my lashes with Mika and was very satisfied with her service. Love my new lashes and will definitely be back to try their other services 

Mika

Sunny

Nani

Heidi2

Lois

Amber

Mervie

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Reviews

Kū Kahakalau

Jessica Visaya

Tia

Susan & Lennon

Norma Kneese

Shelly Mattos

Jeni

Sammie B

Unknown

Erika

Rosa

Genie Nagata

Cindy T

Sharon Phillips

Christina Taylor

Erin Vera

Brenda Carreira

Mai

Malialani TM Kelekoma

Ilene Marrotte