ZenScape by Tarshy

1. BOOKING POLICY: • ONLINE BOOKING: Booking in advance is recommended to secure preferred appointment times. • BOOKING CONFIRMATION: A confirmation email will be sent once the appointment is successfully booked. 2. LATE ARRIVAL POLICY: • ARRIVAL TIME: Please arrive 10 minutes prior to your appointment to fill out the consultation form and begin your relaxation process. • LATE ARRIVALS: If you arrive late, your session will be shortened, but you will be charged the full service fee. Please note that the therapist will do their best to accommodate your full service time if possible. 3. PAYMENT POLICY: • ACCEPTED PAYMENT METHODS: We accept; ✅Cash & the following Mobile payments. ✅EcoCash ✅Omari ✅InnBucks (please include cash-out charges) • SERVICE FEES: All services are subject to applicable taxes. Gratuities are appreciated but not required. 4. HEALTH AND SAFETY POLICY: • HEALTH INFORMATION: Please inform us of any medical conditions, allergies, or injuries before your appointment. This ensures the best experience and helps tailor the massage to your needs. • CONTRAINDICATIONS : We may advise against certain aspects services based on health conditions. If you are experiencing illness, please reschedule for the health and safety of all guests. 5. PRIVACY AND CONFIDENTIALITY POLICY: • CONFIDENTIALITY: All personal information shared is confidential. Your details will not be shared with third parties. 6. MASSAGE STUDIO CONDUCT: • RESPECT & COMFORT: Please be respectful during your visit. Any inappropriate behavior will not be tolerated. • UNDRESS TO COMFORT: You will be given the option to undress to your comfort level, and draping techniques will always be used for your privacy. 7. LIABILITY WAIVER: • RELEASE OF LIABILITY: Clients agree to release ZenScape by Tarshy from any liability related to physical discomfort, injury, or other consequences that may arise during or after a massage session. 8. CUSTOMER SERVICE: • FEEDBACK: We welcome your feedback. If there is anything we can improve upon or anything you particularly enjoyed, please let us know after your appointment or via email.