Drop off/Pick up location (where applicable)

“Driven by locals, loved by travellers.”  Ride in Comfort with Sandz Airport Shuttle Kia ora and welcome aboard!  At Sandz Airport Shuttle, we make travel easy, stress-free and just a little bit stylish. Based in Kerikeri, we’re a proudly local, family-run business offering a premium yet down-to-earth service you can rely on.  Our fleet includes two sleek Black Haval H6 Hybrid SUVs for a touch of class and a spacious LDV 11-seater shuttle van for groups. Whether you’re heading to the airport, arranging transport for a conference or wedding party, or planning a trip to anywhere across Northland & beyond, we’ve got you sorted.  Booking is quick and easy through our online system. Payments are accepted online after booking confirmation, or by EFTPOS, PayWave, Visa and Mastercard for your convenience.  Need something special? Call Sandy on 021 135 9903 to discuss customised trips or group packages.  Kick back, relax and enjoy the ride — Sandz Airport Shuttle will get you there safely, on time and with a smile.

Sandz Airport Shuttle 

**Terms & Conditions**
By making a booking with **Sandz Airport Shuttle**, you agree to the following terms and conditions:

**1. Bookings and Cancellations**

Bookings may be cancelled or rescheduled up to 24 hours prior to the scheduled pick-up time without penalty.
Cancellations made within 24 hours of the scheduled pick-up time with incur a 20% cancellation fee.

**2. Deposits**

All deposits are non-refundable in the event of cancellation or no-show.
If a booking is rescheduled at least 24 hours prior to the original pick-up time, the deposit may be transferred to a future booking at Sandz Airport Shuttle’s discretion.

**3. Service Changes**

Sandz Airport Shuttle reserves the right to modify or cancel bookings due to unforeseen circumstances (e.g. severe weather, road closures, operational issues).
In such cases, we will make all reasonable efforts to notify clients and offer an alternative arrangement or refund of any deposit paid.

**4. Client Responsibility**

Clients are responsible for providing accurate contact and travel information at the time of booking.
Any costs arising from incorrect details supplied by the client may be charged to the client.



**5. Delays & Waiting Time**

We monitor arrival flights ‘LIVE’ whenever possible. However, significant delays outside of our control may result in changes to your transfer time or an additional waiting fee.
A grace period of 30 minutes from the scheduled pick-up time is included. After this period, waiting charges may apply at our current hourly or part-hourly rate.
If a delayed flight or late arrival means we are unable to provide the service as booked, we will make all reasonable efforts to reschedule subject to availability.

**6. Payment Terms**

Unless otherwise agreed in writing, full payment is required at the time of service or prior to travel.
We accept EFTPOS, PayWave, Visa and Mastercard for your convenience. Online payments via STRIPE also available.
Invoices (if issued) must be settled by the due date specified. Late payments may attract a surcharge or recovery costs.
Additional charges, such as waiting time or unscheduled stops, are payable at the time they occur.
Refunds will only be made to the original form of payment used and in accordance with these Terms & Conditions.

**7. Behaviour, Safety & Child Seats**

All passengers must wear seatbelts where always fitted and follow driver instructions.
Smoking, vaping, consumption of alcohol or illegal substances is **not permitted** in any vehicle.
Sandz Airport Shuttle reserves the right to refuse service to any passenger who is intoxicated, abusive, or poses a safety risk.
Parents or caregivers are responsible for supplying, fitting and securing any required child car seats or booster seats in accordance with New Zealand transport regulations. 
Sandz Airport Shuttle staff can assist at their discretion but are not responsible for the installation or suitability of child restraints provided by passengers.
Any damage to the vehicle caused by passengers may be charged to the responsible person.
A soiling fee of $250 may be charged for cleaning and sanitising if a passenger soils or damages the interior of the vehicle beyond normal wear and tear.

**8. Liability**

While all reasonable care is taken, Sandz Airport Shuttle accepts no liability for loss of or damage to personal items during transportation.
Passengers are responsible for ensuring their belongings are securely stored and collected upon arrival at their destination.

**9. General**

By confirming a booking with Sandz Airport Shuttle, you acknowledge and accept these Terms & Conditions.
These Terms & Conditions may be updated from time to time. The version in effect at the time of booking will apply.


Great service, luxurious vehicle, excellent communication and a very friendly driver. I recommend Sandz absolutely.

Picked up on time from Kerikeri Airport.  Clean, comfortable shuttle, with a friendly driver.  Highly recommend. 

Fabulous Service.
Sandy was polite chatty and knowledgeable.
Highly recommended
Thanks

Who doesn’t love arriving at a fairly remote airport to a very friendly face after a long day flying. A fabulous shuttle service with lots of key, useful information about our holiday destination.
Quick easy booking too. 
Thanks for a smooth transition into holiday mode. 

Sandy is very friendly, bubbly and enthusiastic (even at 4am) and the service she provides is excellent., definitely 5 star! 

We had an early flight (6am) and she picked us up without delay.  
Would highly recommend her services.

Sandz were extremely accommodating for our shuttle from the bus drop in Kerikeri to the airport. First, the inter city bus was late, so we missed our pickup time, thus also missing our rental car pickup time at the airport. The Sandz driver waited with us until the rental car agent arrived. Excellent, friendly service. Would recommend.

Excellent and efficient service provided by friendly  Sandra. Good contact regarding slight change in pick-up time. Very clean and comfortable vehicle. We can thoroughly recommend this business.  

Sandy was awesome, nice clean new car, good chat, will definitely use Sandy’s company again. Thanks Sandy !
Geoff and Belinda 

Very accommodating, super helpful when it came to getting around between the airport 

great and happy personality on time and really knows how to get you there at peace.   She was fun to talk to while on the drive and very responsive to messages and prompt.  

A very pleasant journey with the wonderful Sandy. Highly recommended. Many thanks.

On time. Lovely person who would go out of her way to accomodate our needs. 

I had the best experience ... no trouble at all .. as I mentioned to Sandie having someone who was willing to pick me up at 4:30am to take me to Keri Keri airport was just the best .. and she is a lovely person to boot ! Would definitely book again ..

Great experience. Driver was waiting for us and got us to our destination in good fashion. Professional, friendly and efficient.  Great service at a reasonable price.

As always, an excellent service. Thankyou

Well done.  Always accommodating even my last minute booking.  Definitely happily recommended to all.  I would use their services again.  Thanks again team.  

Punctual, friendly, super clean new vehicle. Great airport transfer, thank you!

Sandy and team were friendly, reliable, and prompt. We would have no hesitation using the airport transfer services again on our next trip up North. 

It was a great experience. So easy and comfortable. I got some great advice about activities I could do and had a nice chat. Couldn’t be better. 

The driver arrived early but made us comfortable with this.

Perfect driving. Kindness and availability. It was still perfect. See you next time.


La conductrice est arrivée en avance mais nous a mis à l’aise avec cela. 
Conduite parfaite. Gentillesse et disponibilité. C'était encore parfait. Merci. À une prochaine. 


Great service,  on time and good company along the way.
Thankyou Sandy

Thank you for getting me to my very early flight. Awesome service in Kerikeri. 

Awesome customer service and safe ride. Will definitely be using them again. A+++

Kapai our ride from Kerikeri to Paihia. 


Excellent service with lovely staff and great time keeping.😀

Due to some travel snags on my end my pick up time from a motel in Kerikeri to lodging in Pukenui got bumped around a bit but Sandy and team remained responsive and accommodating. At on time pick up Richie couldn’t have been nicer - getting my bike and bags into his lift with care and then pointing out local sites along the way.  Great experience, highly recommend!

Sandy was very kind and helpful. Lots of local knowledge which will help in planning the last part of my stay. I will call to arrange transport back to the airport at the end of my stay. Thank you

Awesome service, professional driver and friendly customer service. A++

Both pick-ups were on time and the drivers were friendly. 

Makes everything so easy - such a nice car and great chat. Thanks! 🙏

Sandz provides a great reliable service. Driver Richy is super helpful and very punctual. Always a pleasure!

Sandy was waiting for us when our flight arrived at Kerikeri. The vehicle was new and very clean and the driver was full of tips for the area. Really enjoyed the transfer 

Best service in Kerikeri. I love to come home and see Sandy's smiling face waiting for me.

When we arrived at Kerikeri airport Sandy was there ready to pick us up and with a smile on her face. Sandy’s car was perfectly clean and she obviously enjoys her work because she is such a happy person. I would use Sandy’s services again with out a doubt.

Easy to deal with, driver very friendly. Will use again when up in Kerikeri

Excellent! Arrived on time. Friendly and helpful service.
Recommended!

Friendly, polite, well priced and safe driving service in comfortable vehicle.

Sandy saved me! I went to the Bay of Islands on a whim and no plans other than a hotel booked. When I got to the Kerikeri airport I had expected a few taxi’s to be waiting - and there were none. I had no idea what to do, when Sandy approached me and said that her passenger was ok with sharing her ride with me. I was so thankful.  I booked Sandy for my return trip and asked if we could stop at a waterfall along the way. She of course agreed and we enjoyed the falls together. She is WONDERFUL.

Nice, trustworthy, friendly reliable person. Sandy is great to deal with and looking forward to continuing to use her service into the New Year. Thank you Sandy

What can I say! Freindly,  reliable and on time every time. Great service from Sandy's and her team.

Thank you so much 
Stress free.
I enjoy my ride home. 

The Sandz shuttle service was excellent, well organised and the communication was great. Sandy and her husband are an excellent friendly team and were extremely helpful in organising our big party of 16 people to and from the airport.
Thankyou so much, we would recommend them highly. 

Prompt, friendly and comfortable. Thank you Sandy.

Always a great experience, couldn’t fault my ride to the airport.

Easy to book, clear confirmation, very friendly driver. Can't fault. Would definitely recommend and use again. Thanks

What a great experience. Arrived right on time. Luxurious  comfortable car with a wonderful friendly driver. Will definitely use again. Thank you Sandy!

As usual a great experience.Would  highly recommend this service!!

Excellent service.
Sandy is very friendly, and the taxi is spotless.

Everything was excellent- communication, driver, car, punctuality. Very smooth ride and service. Thanks and best. Would use again when in Kerikeri/Paihia.

Sandy was on time and exceptionally friendly. The vehicle was super comfortable and whisper quiet. Well done Sandy! I highly recommend your business.

Sandy was a wonderful person! She was promptly on time, and we had a lovely chat on the drive! I would strongly recommend supporting this small family business, and I would absolutely book with Sandz again! 

Thanks for the awesome service, much appreciated!

Sandy is professional and personable. Highly recommend her shuttle service.

Definite 5++ star service- Highly recommend Sandz Airport Shuttle if you are looking for a very professional, and also personal shuttle service! 

Helpful booking and meetup, a very friendly experience.

We had a safe trip from Kerikeri to Paihia with a delightful, friendly driver who answered all our queries and gave us additional information. Can highly recommend Sandz Pick up Service.

Very friendly, clean, and punctual shuttle. Sandy was easy to coordinate with. A great way to get to/from the airport!

Last minute change to my plans and Sandy really helped me out. I’d recommend this service to everyone

Absolutely perfect service. Lovely people to deal with, modern clean vehicles and 100% punctual. Highly recommend 

Great service, smooth ride and driver was fabulous 

5 star service Reliable, safe transportation and excellent communication! Thanks

Great professional well run outfit will use again, friendly drivers and on time.

Everything was perfect. Timing was good and food to door service was greatly appreciated. Thanks so much.

Excellent service! From the text reminder the day before through to the ease of being picked up and sharing her local knowledge, we really appreciated the airport shuttle with Sandy. Thank you.

Excellent!
Great communication , on time , comfy car and Sandy was so friendly.
Can’t recommend highly enough 

Brilliant service and very comfortable car. Timely pickup which avoided any stress.

Seamless trip, from being greeted at the airport, to the lovely drive to Opua.
Thank you for a super beginning to our holiday experience :)

We’ve used Sandy many times an, as usual, her service is flawless. We recommend her highly.

On time sandy is a very lovely lady highly recommended 

Excellent availability. Great kindness and impeccable punctuality. Thank you. We will resume without hesitation. Good luck to society.

Une disponibilité excellente. Une grande gentillesse et une ponctualité irréprochable. Merci. Nous reprendrons sans hésiter. Bonne continuation à la société. 

Sandy was awesome, she contacted me about my flight and confirmed my arrival.  Very friendly and helpful.  Excellent service! 

Really great, on time service and friendly 

Friendly professional service, right on time, nice comfortable car and reasonable price. Excellent .

Ready when the plane arrived.
Polite and friendly. 
Got us to our destination in a great manner.
Recommend anyone use this service. 

Sandy is awesome!  Her service is first-rate, and she is an absolute delight to deal with.  We have traveled to a lot of places in our time, and this is the best airport shuttle service we have ever used anywhere in the world.

Excellent communication and saved me from getting the wrong day to pick up my kids!!

Not only did Sandy provide a great taxi ride but she was absolutely lovely with a warm welcoming smile. Highly recommend her and it’s a good idea to book in advanced given the limited number of taxis. Hope to ride with her again! 

We had a great experience with Sandz airport shuttle. It was easy to book.  We got pick up and dropped off in good time, and Sandy was super friendly and professional.

Sandz Airport Shuttle did a great job!
The car was very comfortable. The service very friendly.  I will recommend it to others.
Thank you.

Sandy was an excellent driver. Nice and kind and really professional. I would certainly recommend her

Excellent in every way. Communication, promptness with messages, adaptability (with aircraft changes) , friendly happy driver in nice clean car. V professional service in all ways. Many thanks. 

Sandy went out of her way to sort my transportation 
Most helpful and very friendly 
Would highly recommend this service 

Was in a pickle trying to get home, will definitely recommend this professional service to anybody in our area. Sandy’s communication was awesome, and her husbands service from airport to home was lovely ❤️

Really just an amazing fuss-free shuttle service. Sandy’s awesome in every way. I’ll definitely give Sandy a call the next time I’m back in Kerikeri. Cheers!

Sandy

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