Please provide information of your pet including NAME, BREED, AGE, WEIGHT, INTACT OR NEUTERED, and their coat condition. 

Pet description

At Kenzie’s Cuts & Coat Care, grooming is more than maintenance — it’s a luxury wellness experience designed for your pet’s skin, coat, and overall comfort.

Kenzie is a certified pet esthetician specializing in coat health and restoration, with a passion for working with curly-coated breeds like doodles and poodles while providing expert care for all coat types. Every service is thoughtfully customized to support healthy skin, balanced coats, and long-term coat integrity using high-quality, nourishing products and advanced grooming techniques.

This isn’t a rushed salon environment. Each pet receives one-on-one attention in a calm, spa-like setting, complete with soothing aromatherapy, relaxing treatments, and a gentle, patient approach designed to keep pets comfortable and confident throughout their visit.

From precision styling and deshedding treatments to coat restoration and luxury spa services, every appointment is crafted to help your dog look beautiful, feel incredible, and leave refreshed.

Because at Kenzie’s, grooming isn’t just a service —
it’s a full coat care experience.

Because Great Grooming Starts with Skin Care.

Kenzies Cuts & Coat Care

Kenzie’s Cuts & Coat Care – Client Agreement

At Kenzie’s Cuts & Coat Care, we are committed to providing expert grooming services while prioritizing the health, safety, and comfort of every pet in our care. This agreement outlines our policies and expectations to ensure a clear understanding between both parties.

⸻

1. Appointments, Drop-Off & Pick-Up
	•	Pets must arrive on a secure leash or in a kennel and be under adult supervision at all times.
	•	Please walk your pet before arriving. Accidents on or near the property must be cleaned up by the pet owner. Bags are available upon request.
	•	Clients must inform us if they expect to be late. Being more than 15 minutes late may result in a shortened service or forfeiture of the appointment.
	•	Once your pet is ready, please arrive within 15 minutes of notification to avoid overlaps in pet drop off times. Failure to pick up on time will result in daycare fees and possible termination of future services. 

⸻

2. Cancellations & No-Shows
	•	A minimum of 24 hours’ notice is required for cancellations or rescheduling.
	•	Missed appointments without proper notice may be subject to full charges and require prepayment for future bookings.
	•	Clients who no-show twice without 24-hour notice may be refused further service.

⸻

3. Health & Vaccination Requirements
	•	Pets must be in good health and current on vaccinations. Proof may be required.
	•	Grooming can expose underlying conditions, particularly in senior, ill, or high-stress pets. We groom these pets for comfort only and may decline service if safety is a concern.
	•	You must disclose any medical conditions, sensitivities, or known stress-related issues at drop-off.

⸻

4. Behavior & Aggression Policy
	•	Clients must disclose if their pet has a history of biting, aggression, or behavioral challenges.
	•	A muzzle may be used when needed for safety. This does not harm the pet and protects both the animal and groomer.
	•	Aggressive pets may be refused or have services halted. A special handling fee may apply if excessive care is required.
	•	Pet owners are financially responsible for injuries to staff or damage caused by their pet.

⸻

5. Coat Condition, Dematting & Shaving
	•	We prioritize comfort over style. Severely matted coats will be shaved down rather than brushed out if dematting would cause pain.
	•	Shaving may expose skin irritations, and may result in nicks, redness, or clipper burn, especially in severe cases.
	•	After-effects of shaving can include itchiness, hair regrowth issues, or sunburn. Behavioral changes may also occur.
	•	Additional dematting fees will apply for extra time and wear on grooming tools.

⸻

6. Parasites, Contagious Conditions & Clean-Up Fees
	•	All clients must disclose any known parasites, fleas, ticks, infections, or contagious illnesses prior to arrival.
	•	If such conditions are discovered during the appointment, services may be stopped immediately, and full fees may still apply.
	•	A clean-up/disinfection fee may also be assessed.

⸻

7. Accidents & Emergency Medical Care

We use professional care and caution in every grooming session. However, accidents may occur. This may include (but is not limited to):
	•	Minor cuts, nicks, clipper irritation, or nail quicking
	•	Reactions to products or stress-induced responses

In rare cases where medical care is required:

Kenzie’s Cuts & Coat Care reserves the right to seek emergency veterinary care at our discretion. Every effort will be made to contact the owner first. All related veterinary costs are the sole responsibility of the pet owner.

⸻

8. Assumption of Risk & Liability Release

By signing this agreement, you acknowledge that:

Kenzie’s Cuts & Coat Care, its owner(s), staff, or affiliates are not liable for any injury, illness, death, loss, or damage to persons, pets, or property while on the premises or during services, including those resulting from known or unknown conditions.

This includes accidents that may occur on-site, during grooming, or while in our care. You release us from any liability arising from such incidents.

⸻

9. Salon Environment Notice

Please understand that this is a pet care facility with other animals present. While we do our best to maintain a calm environment, noise and stimulation may affect your pet’s behavior and stress levels.

⸻

10. Policy Updates

Policies may change without notice. Signing this agreement signifies your understanding and acceptance of the most current version.


Boomer was so soft and smelled so good! Katie did a great job with such a big fella! He wasn't stressed or anxious when going home. Thats always a wonderful reassurance that he had a great experience.

Kenzie is AMAZING! My two year old goldendoodle adores her and looks forward to getting loved on and pampered at every appointment. If you’re looking for a reliable and talented groomer who will love your fur baby like her own, you’ve found the best spot in town!     

Our baby girl max (really she is 14) had her first appointment with Kenzie today and wow.....talk about TLC. Kenzie is such a compassionate, loving lady who treats your doggie like her own...door  to door service, definitely will be back. Thanks Kenzie 🐾🐾🐾🐾🐾 (5 paw review) Tim and Max

The best Moose has looked and smelled coming back from a groomer! Will definitely continue to use Kenzie’s Cuts and Coat Care!!

Friendly and great service. Cut was exactly what I wanted. 

You guys were amazing taking care of my Trixie and Murray. They look and feel beautiful.

Kenzie is very professional and she treats my dogs like her own.  

Kenzie does an amazing job with our dog, Rooney! By far my favorite groomer!  

This was my goldendoodles first appointment with Kenzie and she did an AMAZING JOB!! Archie has never felt nor looked so good. We can’t wait for our next appointment!🐶🤎☺️

Kenzie did such an amazing job on my Gus. She was so kind and professional. I love that she only does one dog at a time and Gus was not kenneled. Such a great experience. 

I have a blue heeler, and if you know anything about them, you know they really only love their owners... Duffy was nervous at first and the staff allowed us to walk him in and allow him to adjust before us leaving. Very openly communicating, and very informative when answering our questions we had. He was in and out within an hour, he's so soft, smells so good! 

Asher had his first appointment with Kenzie today, and he looked so pretty when he was finished. Kenzie did a great job, and we highly recommend her for your dogs! 

Very happy with our dog Murphy's grooming

If you need a groomer, go to Kenzie. 
She is great with your pet and does a great job. 

Kenzie was Great! She did a wonderful job with Elsa! We’ll definitely be back!

We were late bc of Google maps but Kenzi was great about it. One gets so car sick and she even cleaned his carrier! OMG THEY LOOKED SO ADORABLE! Thanks you!

Very friendly and did an excellent job with my fur baby

Kenzie did such a great job! Treated my dog so sweet! I’ll definitely be recommending her to others!

Did a very professional job, exactly what I wanted and they smelled terrific. 

Kenzie is absolutely amazing! Tinker  our mini schnauzer and sissy our Yorkie both looked so good when we picked them up and Kenzie made them both feel so comfortable.  Tinker has severe anxiety but Kenzie was wonderful with her. I highly recommend her!!! 

I could say enough good things about Kenzie! She was easy to work scheduling out appointment, and sending me a reminder.  Our dog looks and smells amazing! Her payment process was easy as well! Highly recommend!

Kobe looked amazing!!!! Thank you so much 

We took our German Shepherd there today.  Those who have this breed know how they handle new people messing with them. But he did great and even got his toenails trimmed. Highly recommend Kenzie I told her she’s a miracle worker. 

Both Griffin and Annie look wonderful and their nails are nice also!  Bravo!

Our baby looks super; although he was a grumpy pup at the appointment.  Groomer was super sweet and professional.  

Great experience. First time using her and I will be back. Very satisfied 

Very friendly &  done a excellent job!!!  Will definitely be back

it was a wonderful experience for Millie and for me she did a wonderful job and Millie was so happy with her new look thank you so much

Kenzies’s Cuts & Coat Care .

Divo’s and Diva’s Pet Spa

Desbloqueie uma experiência de reserva perfeita

Escolha complementos para aprimorar seu serviço, ou continue sem nenhum.

Você poderá escolher complementos após selecionar o serviço.

Complementos para {serviceName}

Complementos

Endereço

Horário agendado com sucesso

Processando pagamento de depósito

Estamos analisando sua solicitação de agendamento e retornaremos em breve por e-mail. Obrigado!

Pedido de agendamento recebido

Pedimos sinceras desculpas e convidamos você a escolher um novo horário ou ligar para nós

Infelizmente, {businessName} teve que recusar sua solicitação de agendamento

Você cancelou seu compromisso

Seu compromisso já ocorreu

Se você acha que isso é um erro, entre em contato conosco em <link>{contactLink}</link>.

Este agendamento não existe mais

Esta nomeação já ocorreu

Desculpe, mas este agendamento não existe

Se ritieni che si tratti di un errore, contattaci all'indirizzo <link>{contactLink}</link>.

Esta empresa desativou a reserva online

Você pode gerenciar o novo compromisso <link>neste link</link>.

Este compromisso foi reagendado

Cancelar compromisso

Remarcar

Cancelar ou reagendar

Política de cancelamento

Insira detalhes de contato

Contato

Data e hora

Alterou seus dados?

Endereço de email incompatível

Preencha o formulário antes da consulta

Vale-presente

Personalizar vale-presente

Escolha o estilo

Escolha o valor

Vale-presente resgatado

Vale-presente reembolsado

Cartões-presente

Horário

Vale-presente inválido

Programa de Fidelidade

Tens uma recompensa de fidelidade de {value} de desconto. Queres aplicá-la a esta consulta?

Tens uma recompensa de fidelidade disponível para esta consulta. Qual desconto queres aplicar?

Recompensa de fidelidade disponível

O tempo para concluir sua reserva expirou. Selecione uma nova data e hora para reiniciar o processo.

Seus detalhes do vale-presente foram salvos. Volte para a configuração do vale-presente para reiniciar o checkout.

Sessão de pagamento expirada

Portfólio

Produtos

Selecione um produto que complemente seu serviço ou continue sem um.

Avaliações

Serviços e produtos

Serviços

{type, select, staff {Serviços de {name}} other {Serviços}}

Filtrar por equipe

Nosso pessoal

Você gostaria de adicionar subclientes para este compromisso?

Notificaremos você quando um horário estiver disponível

Entrou com sucesso na lista de espera

Disponível para reserva

Nós espero vê-lo novamente na próxima vez!

Você saiu da lista de espera

Valores-presente

Cartões salvos no arquivo

Alterar senha

Goldie capacita profissionais independentes de beleza, bem-estar e lifestyle, assim como seus clientes, a gerenciar seus agendamentos.

Crie uma conta para gerenciar seus compromissos

<highlight>{buyerName}</highlight> comprou para você um cartão-presente no valor de <highlight>{value}</highlight> de <highlight>{businessName}</highlight>. Para resgatá-lo, basta criar uma conta gratuita.

Excluir conta

Alterar seu e-mail solicitará uma nova verificação de e-mail.

Esqueceu sua senha?

Histórico do vale-presente

Entre para gerenciar seus compromissos

<highlight>{buyerName}</highlight> comprou para você um cartão-presente no valor de <highlight>{value}</highlight> de <highlight>{businessName}</highlight>. Para resgatá-lo, basta iniciar sessão.

Recompensas

Remover cartão

Redefinir senha

Antes de começar, confirme seu endereço de e-mail. Enviamos um e-mail de verificação para {email}.

Verifique sua conta

Estamos fazendo algumas melhorias agora

nome do comprador

nome

nome do destinatário

Documento necessário

Formulário

Formulário enviado

Foto necessária

Avaliação

Deixe sua avaliação! Obrigado. ❤️

Formulário de agendamento

Após isso, os depósitos não são reembolsáveis em caso de cancelamento ou falta. No entanto, se você reagendar dentro do prazo acima usando o link fornecido, seu depósito será automaticamente transferido para sua próxima consulta.

Você pode cancelar ou reagendar antes das {time} do dia {date}.

Um e-mail com o cartão-presente foi enviado para <bold>{recipient}</bold>. Se não o receberam, peça que verifiquem a pasta de spam ou lixo eletrônico.