Buttercross Dog Grooming

By booking with Buttercross Dog Grooming, you agree to these Policies. All grooming is carried out with the dog’s welfare as the top priority Prices may vary depending on coat condition, temperament, or additional time needed Severe matting may require shaving or clipping closer than usual for the dog’s comfort and safety If a dog displays aggressive, anxious, or unpredictable behaviour, we reserve the right to use safe, humane restraints—including a muzzle, loop, or other stabilising equipment—to ensure the safety of the dog and groomer If restraint is not sufficient for safety, we reserve the right to refuse or stop grooming Owners must disclose all medical, behavioural, or mobility issues before grooming Cancellations with less than 24 hours’ notice may incur a fee By signing, you confirm you are the legal owner or have authority to authorise grooming Disclaimers Matted Coat Release: Matted coats can cause skin irritation, clipper burns, or minor nicks; risks increase during removal Behavioural Risks: Dogs that struggle, panic, or bite may require the use of a humane muzzle or restraint for safety Health Risks: Grooming may uncover underlying health issues such as lumps, parasites, or skin conditions, in some cases we may need to halt the groom and contact the owner to collect the dog Emergency Treatment: We will seek veterinary care in emergencies; the owner is responsible for costs Photographs: With consent, photos may be used for social media or marketing