Makeup By Aine Drain

Please take a moment to read the following booking terms, which apply to all appointments. BOOKING & DEPOSITS All appointments require a non-refundable and non-transferable booking deposit to secure your chosen date and time. This deposit is deducted from your final appointment balance. By proceeding with your booking, you agree to the booking terms provided. 24-HOUR CANCELLATION POLICY A minimum of 24 hours’ notice is required to cancel or reschedule an appointment. Any appointment cancelled within 24 hours of the scheduled start time, or missed without notice, will incur a cancellation charge equal to the remaining appointment balance. Cancellation charges compensate for the time reserved and the loss of an opportunity to offer that appointment to another client. APPOINTMENT TRANSFERS & WAITING LIST All appointments are booked under the original client’s name and are strictly non-transferable. Appointments cannot be passed on, exchanged or reassigned to another person without my prior written approval. If an appointment is cancelled, the original booking is released and I reserve the right to offer that time to clients on my existing waiting list. Payment of a cancellation fee does not entitle the original client to retain, transfer or allocate the cancelled appointment to another person. APPOINTMENT LOCATION & CLIENT CONDUCT I am based in Dunmurry, BT17. My full appointment address will be provided in your 24-hour reminder message. As appointments take place at a private premises, the address must not be shared with third parties or used for unarranged visits. Only clients with confirmed appointments are permitted to attend, unless otherwise agreed in advance. LATENESS & APPOINTMENT CHANGES Please arrive at your scheduled appointment time. Late arrival may result in a shortened service or cancellation where there is insufficient time to complete your makeup without affecting other clients. Any changes to your booking must be requested directly and are subject to availability and my approval. Thank you for respecting my time, my business and the policies I have in place.