(Optional) Specify Breed or attach a current photo of your pet:) FOR THE FIRST-TIME VISIT: include all important health information and attach proof of vaccination for Bordetella, Parvo virus, and Rabies for dogs, and Rabies for cats. You may also email them to julia.thegroomerforcatsanddogs@gmail.com.

Include all important health information and attach proof of Rabies vaccination for dogs, and Rabies for cats. You may also email them to julia.thegroomerforcatsanddogs@gmail.com.

Cozy Paw Retreat

Terms of Service

Cozy Paw Retreat LLC (Groomer)

Disclosure of information by customer:

It is imperative that you share any known health issues, recent vet visits or history of groom issues so your Groomer can watch for warning signs of trouble.  

If you fail to disclose information about any allergies and/or skin conditions, Groomer will not be held responsible for any irritation, patchiness, abrasions or hair loss that may arise due to the grooming process.

If you fail to disclose information regarding any physical and/or medical conditions (such as elbow or hip dysplasia, epilepsy etc.), Groomer will not be held responsible for any injury incurred during the grooming process.

It is the customer's responsibility to notify Groomer of any new and existing medical information for your pet.

Groomer may uncover evidence of a health issue while grooming your pet and will always advise you of any further recommended actions, i.e. visit to the vet, dietary requirements, etc.  The client agrees that Groomer is not liable for any pre-existing conditions and problems found during grooming, and the pet owner agrees to pay for all medical treatment incurred due to such.

No Shows & Cancellations:

Cancel your reservation 24 hours in advance. Failure to do so, will incur $25 fee. If consistent no shows & last minute cancellations, I may refuse your future appointments and charge for full appointment fee. 

Late pick up:

Please contact me right away and let me know that you are running behind.

Fleas & Ticks:

If fleas and/or ticks are found on your pet during the process, treatment to remove your pet’s fleas and/or ticks is mandatory and an additional charge will apply at the owner's cost.  This is not only to remove your pet’s unwanted pests, but to prevent them from transferring to other pets in the salon, as well as to avoid infestation in the salon.

Aggressive & Extra Handling Pets :

Owner must inform Groomer if your pet(s) may bite, have bitten, or show signs of aggression towards people, other pets or specific grooming procedures.  Muzzles may be used if necessary.  A handling fee may be applied in addition to the regular grooming charge for aggressive or difficult to groom pets.  Groomer reserves the right to refuse/stop services for such pet(s) at any time before or during the grooming process.  This is for the pet’s safety, as well as for the Groomer’s safety.

Matted Pets:

Pets with matted coats need extra attention during their grooming session.  A “De-matting Fee” will apply to all matted pets.  Mats can be very difficult to remove, and may require the pets to be shaved.  When necessary, removing a heavily matted coat includes risks of nicks, cuts or abrasions due to warts, moles or skin folds trapped in the mats.  Heavy matting can also trap moisture and urine near the pet’s skin allowing mold, fungus or bacteria to grow, causing skin irritations that existed prior to the grooming process.  In some cases pets may also exhibit brief behavioral changes.  It is the owner’s duty to maintain their pet’s coat between professional grooms.  As the pet’s owner you agree that Groomer shall not be held liable for any cuts/nicks/grazes or any post groom effects caused by removing a matted/neglected coat.  These effects may include, but are not limited to the following: itchiness, skin redness, or self-inflicted irritation/abrasions from excessive rubbing, licking or scratching.

Vaccinations:

All pets must be up to date on all vaccinations including Bordetella, Parvo Virus and Rabies for dogs and Rabies for cats. No exceptions.  Please send a copy of vet’s invoice with expiration of all vaccines shown as a proof to julia.thegroomerforcatsanddogs@gmail.com.

Media and Social Media Release:

I hereby authorize the use of photos, video and/or information related to my pet’s experience at Cozy Paw Retreat LLC.  I understand my pet may be used in publications including electronic, audio visual, promotional literature, advertising, community presentations, media / social media, and/or in similar ways.  My consent is freely given as a public service without expecting payment.  

I release this establishment and their respective employees, offers and agents from any and all liability which may arise from the use of such news, media stories, promotional materials, written articles, videos and/or photographic images.

Brilliant hand stripping, as always! Julia COMPLETELY restored my Wire Fox Terrier’s color after another groomer had shaved her. Deco looks incredible and her skin is so much better. (She has some allergies.) Thank you, Julia!

Julia was amazing, she knew exactly what my border terrier Darcey needed and did an excellent job!

We were referred to Julia by a meighbor. The space was super clean and welcoming. Julia did a great job with my Havanese. 💕

Julia did an amazing job on my Bichon! I will definitely be a repeat customer. 

Wilma looks incredible and I can tell she feels so much better.  Thank you! 

I’ve taken my Norwich Terrier to Julia twice now and I’ve been so happy with her grooming and her level of service. I live 20 minutes away and she texts me when my dog is 20 minutes from being done so she doesn’t have to wait too long for me. It’s also clear that my little Norah loves her. She’s calm and happy when I pick her up. I highly recommend Julia and I’m so happy I found her! 

Julia is amazing!  She last does a wonderful job cutting my mini shcnauzer hair. 

Julia did a very thorough job with our Spinone's and I'm so happy we found her.

Always the absolute best! Wouldn’t trust Duke with anyone else!!!

Julia is a WHIZ!!! We brought our Wire Fox Terrier in who had been shaved. Her color had completely faded and through Julia's expertise, she returned our dog's coloring to it's original shade(s). Thank you, Julia! You have customers for life!

We had been looking for months to find a groomer that could do a quality hand stripping on our wire fox terrier.  Finally, we found Julia and it was a perfect match!  Atlas loves her and he looks great now.  What a happy experience.

Oscar loves getting bathed and groomed by Julia.  Oscar is always happy to see Julia and clearly enjoys being groomed!

Julia was great with our adorable border terrier Oscar.  Oscar is 5 years old and had never been stripped, only clipped.  Until I found Julia, I thought the opportunity to have him stripped had passed us by.  It is the opposite.  Oscar loved being stripped by Julia and we are looking forward to restoring his gorgeous border terrier coat.  Even the first session has done wonders for Oscar!

George, the border terrier, always comes home looking good like an AKC standard groomed border!  

Thank you!  

She was very good with our dog and we were very happy

Julia did a great job!
Our Border Terrier,  George, now looks the the AKC breed standard.  

As a new customer, I couldn't be more impressed! The grooming was absolutely top-notch — my pet came back looking and feeling fantastic. The staff was friendly, professional, and clearly passionate about what they do. Best of all, their prices are incredibly affordable for the high quality of service. I’ve finally found our go-to groomer. Highly recommended!

I’m so happy with my Pomeranian’s haircut! Julia did an amazing job, he looks adorable and feels so soft. Highly recommend!

excellent service, communication and care.

It was just amazing! Appa the Cat looks great! All wishes were taken into account, the cat smells delicious, the fur is soft and dandruff-free. And also a bow! Just lovely! I recommend!

Julia

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