Victoria M Artistry

# Victoria M Artistry Terms and Conditions ## 1. Introduction Welcome to Victoria M Artistry. We provide professional makeup and hair services tailored to meet the unique needs of each client. By booking our services, you agree to the following terms and conditions. ## 2. Booking and Appointments - **Scheduling:** Appointments can be scheduled via our booking link, or email. Early bookings are recommended to secure your preferred date and time. - **Deposit:** A non-refundable deposit is required at the time of booking to confirm your appointment. - **Cancellation/No-Show Policy:** Deposits are non-refundable in case of cancellation or no-show. - **Rescheduling:** If you reschedule your appointment using the link provided, your deposit will be automatically transferred to your future booking. - **Location of Service:** All services are provided at Victoria M Artistry. We only travel for wedding groups or group bookings of 4 or more, and this also includes a travel fee. - **Payment:** The remainder of the payment on the day of the service must be made in exact cash only. ## 3. Services Offered - **Makeup Application:** Full-face makeup application tailored to your needs, including bridal makeup, special occasion makeup, and more. All services are listed in my booking link. - **Hair Services:** All hair services clients must have their hair washed and blow-dried as best as they can prior to the appointment. If you have long hair past your bra strap, you must book a long hair service. Failure to do so may result in extra charges or inability to fit you in for the appointment. - **Trials:** Pre-event consultations to discuss your desired look and any specific requirements. - **Group Bookings:** Victoria M will only travel out for 4 or more people, including a travel fee. ## 4. Cancellations and Rescheduling - **Client-Initiated Changes:** Should you need to cancel or reschedule your appointment, please do so as early as possible using the provided link. If you cancel 48hrs prior to confirming your appointment you will be charged the full appointment cost. Rescheduling prior to 48hrs will allow your deposit to be transferred to the new booking. - **Business-Initiated Changes:** In rare cases where we may need to reschedule or cancel your appointment due to unforeseen circumstances, we will notify you as soon as possible and work to accommodate you at the next available time. ## 5. Late Arrivals - **Grace Period:** We allow a 10-minute grace period for late arrivals. Beyond this, your appointment may be shortened or cancelled to ensure fairness to other clients booked after you. - **Communication:** Please notify us if you are running late. Consistent late arrivals may result in additional fees or refusal of future services. 0450-906-096 ## 6. Health and Safety - **Hygiene:** We adhere to strict hygiene standards to ensure the safety and well-being of our clients. All tools and products are sanitized before and after each use. - **Allergies and Sensitivities:** Please inform us of any allergies or skin sensitivities prior to your appointment. We will take necessary precautions to prevent any adverse reactions. ## 7. Liability - **Personal Belongings:** We are not responsible for any loss or damage to personal belongings during your appointment. - **Skin Reactions:** While we use high-quality products, we are not liable for any skin reactions that may occur. Clients must disclose all allergies and sensitivities before the service. ## 8. Photography and Media - **Consent:** By receiving our services, you consent to having your photos taken for promotional purposes, unless you explicitly request otherwise. - **Usage:** Photos may be used on our website, social media, and other marketing materials. ## 9. Gift Cards and Promotions - **Gift Cards:** Gift cards are available for purchase and are non-refundable. They must be used within one year of purchase. - **Promotions:** All promotions and discounts are subject to specific terms and conditions. They cannot be combined with other offers unless stated otherwise. ## 10. Contact Information For any questions or concerns, please contact us at: - **Phone:** 0450-906-096 - **Email:** victoriamartistry@gmail.com - **Website:** [Victoria M Artistry Instagram](https://www.instagram.com/victoriamartistry) Thank you for choosing Victoria M Artistry. We look forward to helping you look and feel your best!