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The Undercroft Clinic, managed by an HCPC registered Podiatrist, offers top-tier podiatry and healthcare services. Our clinic is dedicated to enhancing foot and ankle health through comprehensive assessments, customised treatment plans, and innovative therapies. With a focus on preventative care and patient education, we strive to improve overall well-being and quality of life. Our friendly, experienced team is committed to providing personalised care in a comfortable and welcoming environment. From routine foot care to advanced treatments, The Undercroft Clinic is your trusted partner in maintaining optimal foot health. Visit us today to experience the difference in foot health care.

The Undercroft Clinic

By scheduling an appointment with The Undercroft Clinic, patients agree to adhere to the following policies and terms. Patients may cancel or reschedule appointments up to 24 hours before the scheduled start time. Failure to provide sufficient notice may result in a fee. Patients are responsible for ensuring that all information provided is accurate and up to date. The Undercroft Clinic reserves the right to refuse service to anyone at our discretion. By using our services, patients acknowledge and accept these policies and terms.

Warm welcome Diane is so good at her job such thorough treatment !
Heartily recommended .. I felt like I had new feet!

Very good indeed! Diane was very professional and a lovely person. Beautiful setting for the clinic and I felt totally at ease on my first visit.  And my feet feel so soft and healthy!

Prompt, friendly and thoroughly professional. Feet feel lovely.

My experience with The Undercroft Clinic was excellent from start to finish.  Gaynor took time to explain everything clearly in a professional and friendly manor leaving me feeling comfortable and at ease.
I would highly recommend this clinic to anyone looking for expert and caring treatment.

It lovely to meet Diane today and I’m very happy with my treatment at the Undercroft Clinic.

Gaynor is a fantastic person and very emphatetic and is a joy to work with and is very good at foot issues and dealing with problematic foot issues. 

5 star would always recommend. She has a lot of patience and is extremely professional. 

Friendly and professional treatment. Gaynor demonstrates great technical ability, and at the same time manages to put vulnerable customers at ease with constant commentary.  Thank you.

All my questions were answered and I received a lot of helpful advice that will be useful going forward

Amazing Chiropody appointment today. Such lovely caring lady. 

Amazing experience. Fast, efficient, and resolved the issue! Thank you 

Superb, efficient and friendly treatment. Always a pleasurable experience with Gaynor whom I now regard as a friend 

Thank you so much for your professionalism, kindness , knowledge of the foot and lovely manner of yours as always for the last 2 plus years. 

We both feel blessed to have a Chiopodist like yourself.  See you again soon. Thank You. Ilda and Gabriella

They are very freindly, and they put you first. Having my feet dealt with is not my idea of fun, but I come away feeling, that any anxiety I had, was soon gone because of the relaxed and professional way that I was dealt with.
Very pleased with their service.

What a genuinely kind and knowledgeable lady Gaynor is. I feel she will definitely help me to look after my feet.

Gaynor Wooldridge, as ever over the years, was yet again highly professional, informative, warm, friendly and positive. She takes pride and a real interest in her evidence based approach and seems to do her very best to secure the best outcome. 

My second visit and just as good if not better! Diane is brilliant ! Heartily recommend 

Lovely person. Knowledgeable. Pro-active in methods to support podiatry problems. Informative and courteous.

Will continue to work with them. 

First time ear treatment at Undercroft.
Gayle was brilliant, put me at ease and explained everything about the procedure.
Would use this again.

Excellent service and fully explained my problem and the treatment. Highly recommend the Undercroft Clinic.

My treatment on Thursday 22nd. was very helpful My feet are now comfortable with no pain under the ball of my foot when I walk. Thank you Diane. Kind regards Barry.

First time at the clinic for my treatment. Gaynor put me at ease straight away, warm and welcoming and was totally honest about what to expect. She was spot on and talked me through every step. 
Would not hesitate to recommend. 

From the moment you arrive inside the clinic you are welcomed with friendly professionalism.
Every procedure is explained in detail.
Gaynor and Nance are both exceptional!

Very professional, efficient and helpful service 

I had micro suction from my left ear 
Wonderful no painful at all
Thank you Gaynor

So helpful, knowledgeable, professional and friendly. Would definitely recommend. Thank you, Gaynor!


Gaynor is amazing, has really worked her magic on my toe. Would highly recommend. 

I have palma planter keratoderma,  so my feet are not good , but after being treated by Gaynor,  who is great , my feet feel 100% better and hopefully after Xmas and regular treatment they will stay that way . Great service and very professional. 😃

Thoughtful, caring practise. Always prepared to see and explain your problems, would recommend this clinic, many thanks for your help.

Gaynor was very caring and talked me through everything she was doing and checking I was ok every step of the way. Would definitely recommend 

Excellent  treatment  and advice as usual,feet happy and comfortable, thanks Gaynor 

Absolutely amazing - my foot already feels so much better. Thank you so, so much.

Diane was welcoming, professional and friendly, super attentive, nothing was rushed -  i wouldn't go anywhere else!  

Very efficient service.
I liked that the two podiatrists consulted each other for diagnose.


Diane was lovely. Very professional, felt relaxed and in good hands. Feet now feel amazing, would definitely recommend. Thank you.

Without a doubt absolutely first class. Very welcoming, friendly, professional and informative throughout. Loved the actual premises, they gave off, in my mind, the right type of feeling when I first arrived. Very much looking forward to my next appointment and would highly recommend it to anyone. Can't fault it...don't change anything! 🙂

My treatment was excellent as usual - Thank you. Barry Crush.

Gaynor was professional and attentive at all times. 
I would recommend.
Thx

Gaynor is so passionate ,caring and knowledgeable ! I would so recommend her to anyone experiencing issues with their feet 🙂

Gaynor excellent and very supportive 
I have and would recommend her and her practice 

Gaynor is wonderful as always. Highly recommend. I have a lot of foot and joint issues and wouldn’t use anyone else. 

An unplanned appointment for a painful ingrown toenail, Gaynor was lovely, kind, caring and reassuring . She was very professional and quickly sorted my problem. 

My first meeting with Gaynor and I was very impressed. 
Her professionalism mixed with warmth, kindness and caring put me at ease. 
All procedures fully explained , next appointment booked. 

Was treated very well more than impressed

Very pleased with my appointment when I was given excellent advice and treatment. I would highly recommend 

Gaynor is knowledgeable, professional and I am so glad I have come to undercroft clinic.  Expert band lovely! 

Really satisfied Iv known Gaynor at Clinic for Many years A lovely person & so is Diane too she listens to me very pleasantly pleased thank you Charles Lister Court Dover 

Absolutely amazing place.  I have seen both Gaynor and Elaine who have both treated me. I wouldn't hesitate to recommend them for any concerns you have with your feet. I shall be back soon.
Thank you so much 

Gaynor delivers a very professional , caring and honest appraisal with patient options. I felt very assured and confident with my treatment plan .

Having researched Gaynor‘s reviews on Google, I contacted her regarding a problem I had with my left big toe for approximately three months. The toe was grow sideways into the flesh of my toe causing infection and pain. Gaynor knew exactly what the problem was and explained How it can be dealt with. The procedure was carried out anaesthetised  with no pain or discomfort. A very warm and friendly lady and caring professional. Would highly recommend her in the future.

Gaynor is an absolute gem of a lady. She fitted me again last minute to alleviate my nail pain before I went away.  Always feel totally at ease and trust her with my poorly feet. Thank you

Incredible and professional service. Felt like they went the extra mile too. Can tell the level of experience and expertise. Throughly recommend 👌 

Diane does such a great job, it’s like walking on air 😁

I cannot praiseDiane and Gaynor enough for their service and kindness towards me

Gaynor was super friendly and very professional, it feels like I have a different set of feet! I will most definitely be returning.

Gaynor was brilliant!  Excellent advice and great care.

A totally thorough and caring consultation with a consummate professional.

Gaynor on only looking at my foot asked if I had back pain which yes I do have,  acutely.  She is knowledgeable, efficient and caring.  I’m so glad I had a recommendation for her and made an appointment.  I feel I’m in excellent hands. 

It was so lovely to see Gaynor again, I haven’t seen her for 10+ years. I know I’m definitely in the right hands for making me pain free again after being in so much pain for a few weeks. 

Gaynor is always welcoming & professional.
Her knowledge & expertise are invaluable.

Very pleased to have met and been well looked after by Diane.

A  lengthy consultation including a detailed explaination of options available followed by a smoothly administered injection.  All that one can ask from the private sector. Many thanks also for the follow up information which was very helpful,

Outstanding care, as always, so friendly and helpful 

Friendly welcoming staff. Very knowledgeable and professional Have rebooked for further treatment.  Would highly recommend. 

Great job, cheerfully done!  Very professional.  Thank you Diane 

First class!  
Highly recommend Gaynor. Professional, easy, reassuring. Just wonderful. 
Someone recommended her to me and I can see why.  Happily recommend to others.  

Another visit to see Gaynor today. She is so pleasant and welcoming and explains everything so clearly and gives sound and effective advice. 
I am coming to the end of my treatment for a plantar tear and hammertoes. Having followed Gaynor’s advice to the letter the tear has improved 95% and the hammertoe is showing improvement. I feel I’m able to contact Gaynor  if I need more advice at any time. 

Very pleasant experience. 
Diane very nice and competent. 


Gaynor is wonderful and caring. She explains all treatment and makes you feel at ease

I arrived at the clinic with a chronic condition of verrucas on one foot.  After unsuccessful attempts with many off the shelf treatments to treat a single verruca, the result was muliple groupings over different areas of the foot.  Gaynor  was amazing, knowing exactly what was needed. Not for the faint hearted, but totally effective. Now I am clear and can resume padding around the house in bare feet. Wholly recommend Gaynor. Thank you.  

My wife has seen Gaynor for years. She very kindly managed to see me at short notice. Wonderful service. So knowledgeable , Brilliant.

Thoroughly recommend, after years of failed attempts to get rid of Veruccas but with the treatment & guidence from Gaynor am now almost rid of them, really friendly clinic, so glad I made that call.
Thank you Gaynor.

Gaynor is amazing - so knowledgeable, kind and I trust her implicitly. Best podiatrist I've ever been to

I was given a very quick urgent appointment.  Gaynor was caring and attentive, as usual.   Many thanks.  

Gaynor is such a lovely, kind & understanding lady. She put me at ease,  reasurred  & answered my questions. I was anxious because of a previous bad experience with a knee injection. My injection was only slightly uncomfortable, nothing compared to previous injections. I wish I'd found Gaynor earlier, I would definitely recommend her.
Thank you Gaynor.

Gaynor is amazing, put me at ease straight away, explained what the problem was that was causing my pain, explained procedures and treatment and I'm already feeling like I'm walking on air after one visit, thank you so much would highly recommend. 

Friendly, professional and highly effective. Great service.

Very friendly  and informative.  Treated as required.
Thank you. 

Excellent service, very thorough and highly recommend 

Very pleasant way to spend half an hour! Gaynor was very knowledgeable and advised on foot care as well undertaking some podiatry on my feet.  Gave me an early appointment at 7.30 am which was really convenient before work

Really happy with the service received from Gaynor who was very professional and knowledgeable whilst being personable kind and considerate throughout the booking process and appointment itself, would definitely recommend.

Went in with sore feet ,came out with refreshed feet , Gaynor, you're BRILLIANT. 

Fantastic service with Gaynor - so knowledgeable and experienced. Very friendly and professional service and my feet feel fabulous.
Thank you 

Gaynor at The Undercroft always provide a professional and friendly service.  Gaynor is  a great listener, is knowledgeable and sk I'll at her job

A bit apprehensive on first visit, but soon put at ease by Gaynor. Gave me advice and treatment. 

Gaynor was brilliant, my son has suffered so long with his toes and Gaynor really helped and also put us on the right track with a plan. She was very caring and kind with him too. Fantastic service thank you Gaynor. 

I was very anxious about going to a clinic as I hate my feet being touched. Gaynor put me at ease straightaway and diagnosed a serious problem and gave me a thorough explanation and discussed with me  how to treat the problem to try and prevent any surgery. Gaynor is extremely professional and welcoming. I would have no hesitation on recommending her . I have had my second session and doing everything that Gaynor advised has meant there is already some improvement. 

Such a lovely place- so friendly and welcoming and the service is amazing! Was given lots of advice on some foot issues- and the treatment was brilliant- highly recommend! 

A very positive appointment, many thanks Gaynor for your care and advice.

Gaynor Wooldridge

Diane Sansom

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