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Teddy & Co Dog Grooming 

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Please familiarise yourself with our terms prior to booking your dog in for a groom.


Ticks & Fleas:
Please check your dog for ticks and fleas prior to your appointment as Teddy & Co Dog Grooming strives to be a flea/tick-free environment. If you find your dog has a flea infestation, we will ask that you reschedule your grooming appointment once the problem is under control. If you bring your dog and we discover it has an infestation, you will be required to collect the dog immediately. A charge will be payable for the disinfecting of our premises. If ticks are found on your dog, you will be required to immediately return to the groom room in order to discuss options.



Matted Coats:  
Teddy & Co Dog Grooming promotes responsible dog ownership, and we do not de-matt neglected coats. This is very different from removing small knots, tangles, and isolated matted hair from the coat, which can be achieved quickly without causing anxiety, stress, or pain. The health and condition of a dog’s coat and skin are the responsibility of the owner (along with its physical and psychological state of health). Professional grooming plays an important role in the commitment undertaken when choosing any breed of dog. This level of commitment is evident in the condition of the coat due to effective home grooming and temperament due to socialisation and training.  



Behaviour:
Owners MUST inform us if your dog bites, has bitten or is aggressive to people, other pets or specific grooming procedures. We reserve the right to refuse or stop services of your dog at any time before or during the grooming process. If your dog should bite or be aggressive, the owner agrees to be responsible for any and all related medical bills, recovery costs, loss of income and equipment damage.  



Pricing:
All prices assume a reasonable condition and temperament.  Additional charges may apply for the extra time and products involved in grooming neglected coats, in-particular those which require clipping off due to severe matting and for dogs whose temperament or health also requires more time to complete.


Accidents:
There is always the possibility of an accident occurring. Grooming equipment is sharp, even though we use extreme caution and care in all situations. Possible problems that could occur include cuts,
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nicks, scratches and quickening of the nails. In most cases, this can happen when a dog is wiggling or moving around. We make every effort to ensure your dog is groomed as safely as possible, but if your dog does not accept the process, it can be dangerous to continue the groom.


Cancellations and Missed Appointments:
If you cancel within 24 hours of your appointment a 50% charge will still incur. Missed appointments/no shows will incur a 100% charge.


Our Code of Practice and animal welfare needs to abide by sector-specific charters to demonstrate good practice.

Our aim is to educate the public about responsible pet ownership through guidance and advice.




Claire is always amazing with the dogs when they go for their groom. She does such a great job every time, they come back looking super cute and smelling lovely!

Girls look absolutely gorgeous! Fantastic job as always and super friendly service. Girls love coming here for their pamper.

We honestly couldn’t ask for a better dog groomer and daycare than Clare! Narla absolutely adores her, the excitement is unreal every time she sees her, tail wagging like crazy and full of joy. It’s such a comfort knowing she’s so loved and well cared for.
Clare does an amazing job and it’s clear how much she genuinely cares about every dog she looks after. Narla always comes home happy, relaxed. 
Highly recommend to anyone looking for someone trustworthy  kind,  kind, and brilliant with dogs 

Absolutely fab service again!!! 
Ralph looks even more cuter, if that is even possible. Ralph has now had both lovely ladies groom him, Claire your amazing and Gabby your amazing too. Highly recommended, you treat Ralph like the prince he is 😂😂  

Ernest had a groom with Gabby today. (First time with Gabby) she was fantastic  with him. Ernest loved it and walked out  looking proud of him self  😂 . He also smells amazing! Thank you so much, Gabby. See you again soon xx 

Claire loves the dogs that she grooms as well as all the ones she now has at Doggy Daycare.  Toby has been going for his grooms over 3 years . When my usual home boarder was unavailable when I went on holiday I didn't hesitate to ask Claire to have him knowing that he would be loved and well looked after. 

My old lad Jack isn’t as patient as he used to be but I know he is in safe hands with Claire, she is wonderful with him and treats him like he’s her own. 10/10 best groomer he’s had in his 15 years 🌟

Claire is amazing with Winnie as she can be hard work during grooms. She makes it a much more enjoyable experience for her.  

Simply the best! Mabel loves coming to see Claire for a groom! She always comes out looking a million dollars!!

From the moment I step through the door I feel valued, listened to and cared for. Claire is incredibly down to earth, will listen to your needs and takes the care of our Teddy just as seriously as I do. A beautiful business premises also adds to such a personal & professional experience. Teddy LOVES his Auntie Claire ❤️🐶❤️

I had a superb time over at Claire’s this morning and now looking super pretty 🐾 🐶 😍 

Gabby and Claire took excellent care of our very nervous elderly collie. She's now looking so much happier after her wash and brush. 😀

Claire Wilson

Gabby

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