Real Rose Fitness

By booking our services, you agree to the following terms and policies. Please read carefully before proceeding. 1. Booking & Payment • All sessions must be booked with a 50% deposit through our online booking system. • Payments are non-refundable unless otherwise stated. • Sessions are scheduled on a first-come, first-served basis and subject to availability. 2. Cancellation & Rescheduling • Cancellations must be made at least 24 hours before your scheduled session to avoid being charged a cancellation fee. • If you cancel within the 24-hour window or fail to attend a session, you will forfeit the session without a refund. • Rescheduling is allowed up to 24 hours before your session without penalty. 3. Late Arrivals • If you are more than 15 mins late, the session will be considered a no-show, and no refunds or make-ups will be provided. • If you arrive late, the session will still end at the originally scheduled time. 4. Health & Safety • Clients must complete a health and fitness consultation prior to starting any sessions. • You are responsible for ensuring that you are physically capable of participating in the sessions. • Please inform us of any medical conditions, injuries, or health concerns prior to your session. • We reserve the right to refuse or terminate sessions if we deem that participation poses a risk to your health or safety. 5. Liability • By participating in any sessions, you acknowledge that physical exercise carries inherent risks, and you voluntarily accept all responsibility for any injury or damage resulting from your participation. • Real Rose Fitness and its staff are not liable for any injuries sustained during the sessions. 6. Privacy & Confidentiality • We respect your privacy and will not share your personal information with third parties without your consent. • All information collected during consultations and sessions will be kept confidential and used solely for the purpose of providing you with the best possible service. 7. Program Modifications • We reserve the right to modify, cancel, or reschedule sessions and programs as needed. Any changes will be communicated in advance.