CreativeNails&Spa

Creative Nails & Spa – Booking Policy At Creative Nails & Spa, we value your time and ours. To ensure the best service for all our clients, please review our booking policy before making an appointment. Appointments • All services are by appointment only unless otherwise stated. • We recommend booking in advance to secure your preferred time and service. Deposits • A non-refundable deposit may be required to confirm certain appointments (e.g., nail extensions, spa packages). • Deposits are applied toward your service total on the day of your appointment. Cancellations & Rescheduling • We kindly ask for at least 24 hours’ notice to cancel or reschedule your appointment. • Appointments canceled with less than 24 hours’ notice may result in loss of deposit or a cancellation fee. Late Arrivals • Please arrive on time for your appointment. • If you are more than 15 minutes late, we may need to adjust your service or reschedule your appointment. No-Shows • Clients who do not show up without notice may be required to pay a 50% service fee before rebooking. No Extra Guests • For the comfort and safety of all clients, extra guests (including children, friends, or family members not receiving a service) are not allowed in the service area. • We kindly ask that you attend your appointment alone unless accompanying a minor receiving a service. Payments • We accept cash and major payment methods. • All payments are due at the time of service. Health & Safety • If you are feeling unwell or have any contagious condition, please contact us to reschedule. • We maintain the highest standards of cleanliness and hygiene for the safety of all clients. Gift Cards & Promotions • Gift cards are non-refundable and must be presented at the time of service. • Promotions and discounts cannot be combined unless otherwise specified. ⸻ ✨ Thank you for choosing Creative Nails & Spa. Your cooperation helps us serve you better and maintain a relaxing, professional environment.