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At Glow & Go Cleaning LLC, we believe a clean space is more than just sparkling floors and fresh countertops—it’s peace of mind. Proudly serving the Pine Belt area, we specialize in residential & commercial cleaning. 

Whether you need a one-time deep clean, regular maintenance, or help with special projects like move-ins, Airbnbs, offices or post-construction, our team is trained to deliver top-quality results. We bring all of our own professional supplies and equipment, pay attention to every detail, and treat each home or business with the same care as if it were our own.

As a locally owned and family-operated company, we’re more than just cleaners—we’re neighbors you can rely on. From our detailed walkthroughs and custom packages to our friendly, dependable staff, we’re here to make life easier, brighter, and healthier for every client we serve.

Glow & Go Cleaning LLC—because your time is valuable, and your space deserves to shine. 

Glow & Go Cleaning LLC

Glow & Go Cleaning LLC – Terms & Conditions

By booking services with Glow & Go Cleaning LLC, clients agree to the following terms and policies.

1. Estimates & Walkthroughs

All pricing provided before service is a starting estimate based on the condition of the home discussed during booking or walkthrough. Final pricing may adjust if the home requires more time, labor, or detail than expected.

2. Payment Terms

• Payment is due the day of service unless otherwise agreed upon.
• We accept approved digital payment methods.
• Late payments may result in late fees and/or suspension of future services.

3. Deposits

A 20% non-refundable deposit is required to secure your appointment. Your booking is not confirmed until the deposit is received.

Deposits apply toward the total cost of your service. If an appointment is canceled or rescheduled without proper notice, the deposit may be forfeited.


4. Cancellations & Rescheduling

• We require at least 24 hours’ notice to cancel or reschedule.
• Cancellations within 24 hours may result in a cancellation fee.
• Same-day cancellations may be charged up to 50% of the scheduled service.

5. Access to the Home

Clients must ensure cleaners have access to the home at the scheduled time. If we are unable to enter, a lockout fee may apply.

6. Condition of the Home

We are a cleaning service, not a restoration or hazardous waste company. Additional fees may apply for:

• Excessive buildup
• Heavy pet hair
• Bodily fluids
• Mold, biohazards, or pest infestations
• Hoarding conditions

Glow & Go Cleaning LLC reserves the right to refuse unsafe working conditions.

7. Add-On Services

Certain tasks are considered add-ons and are not included in standard cleaning unless requested and approved. Examples include:

• Inside ovens
• Inside refrigerators/freezers
• Inside cabinets
• Interior windows
• Laundry, dishes, or organizing

8. Satisfaction Policy

If you are not satisfied, please notify us within 24 hours. We will return to address any missed areas within reason. Refunds are not guaranteed but issues will be reviewed case-by-case.

9. Damage Policy

Our team takes great care in your home. Any damage must be reported within 24 hours of service. We are not responsible for:

• Pre-existing damage
• Normal wear and tear
• Items not properly secured
• Breakable or high-value items not disclosed

10. Pets

Pets must be secured if they are aggressive or may interfere with cleaning. We are not responsible for pets escaping if doors are opened during service.

11. Personal Belongings

We do not move heavy furniture or items over 25 lbs. Clients are responsible for securing valuables, paperwork, and fragile items.

12. Right to Refuse Service

Glow & Go Cleaning LLC reserves the right to refuse or stop service for unsafe conditions, inappropriate behavior, or environments that pose risk to our team.

13. Recurring Services

Recurring clients help maintain the home’s condition. Homes that have not been cleaned regularly require a deep clean before starting maintenance service. If a client chooses to begin recurring service without an initial deep clean, the home will be cleaned under the Basic or Heavy Basic package standards. This means deeper detail work (such as heavy buildup, neglected areas, or deep restoration-level cleaning) will not be included and may require a separate deep clean service at a later date. Maintenance cleanings are designed to upkeep, not correct long-term buildup.

14. Agreement

Booking a service confirms acceptance of these terms and policies.


—Hannah Dungan	
Owner, Glow & Go Cleaning LLC

They did a great job on Everything I got the deep clean and was 100 percent satisfied !

Very professional and pleasant! Explained everything thoroughly ✔️

10 out of 10!  Very Professional and does a fantastic job. Highly recommend!

Wonderful experience! Lately, I haven’t been able to clean as thoroughly as I like, so it’s very nice to know the blinds,  furniture, bathrooms and floors are as clean as I want them to be. I asked for Basic Clean, but I feel like they went beyond that. Oh, and they do this cute little thing with the toilet paper! Thank you, Hannah and Destiny!

Karen & her CoWorker came here rocked it. Thank you helping me welcome my family back home

I can’t say enough good things! So appreciative of these ladies and their hard work and attention to detail. 

Excellent job! Very thorough and really took their time. 

Hannah and her team are the BEST! 
They took their time and paid attention to details. I keep finding things they cleaned that I wasn't expecting. It was so nice to come home to a clean house! I highly recommend the Deep clean service.  

Lacee was great to work with and gave attention to even the smallest details in my home. The whole house smells light and fresh! The floors are literally “squeaky clean,” and she worked magic on some hard water stains in my bathrooms. My “basic clean” was anything but basic! I highly recommend Lacee, Hannah, and the Glow & Go team!

love coming home to a clean house!! they never miss a spot and make sure to even do a little extra! definitely helps me out with having no free time to clean myself 

The team arrived promptly at the agreed time, well equipped with all the accoutrement to complete the task of making my house glow.  The women were attentive to detail and eager to know what my special requests were.  They worked efficiently and thoroughly cleaned my house to its fresh and almost dog-hair-free state (Dog hair is a part of life!).  I look forward to this service on a regular basis and highly recommend Glow & Go.

This was one of the best cleanings I have had. 

The service is amazing. The girls where very thorough and left no stone unturned. I highly recommend them. And when they say a deep clean they mean it. Very friendly and kind also, will definitely be using them again in the future. 

Great job as usual! It’s so nice going home to a clean house after a long day of work! Thanks for all you do! 

So I’ve been back and forth for quite some time about having someone come in and clean my house. I mean, I can definitely do it but I get side tracked easily. Well, I finally did it! And I’m so happy that I did. Glow & Go Cleaning LLC did an amazing job and it was so wonderful to come in to a sparkling clean house! Highly recommend!!

Halie and Casey did an excellent job.  They work tirelessly all day.  The house looks great.

Kylee was professional in every way. She never stopped until she finished. I am very pleased and plan to have her at end of October.

I got Glow and Go Cleaning services to clean my business and they sent someone to clean. They arrived on time and were very sweet and knew their business. She worked steady and did an excellent job!!! I will be using them again!!! You should call them and free up your time!! You will not be disappointed at all!! 

I absolutely love Glow & Go! This was my first time booking with them, and I would definitely book again! My cleaner, Mrs. Lacee, was super sweet and professional. She did a great job with refrigeration cleaning and deep cleaning my living room. I recommend this company to anyone seeking a home or apartment clean!❤️

Great service and work by such professional people.  Quickly did just what I needed done.  So thankful for this company and the owner. 

They did a wonderful job! Such attention to detail and they were so friendly and kind. Very impressed by their services!

Emma always does a WONDERFUL job cleaning our home & office. We always look forward to her coming & so do our fur babies!! 🥰

Do yourself a favor and book the cleaning!! Hannah and her team are amazing and go above and beyond. I’m very picky and they always exceed my expectations. The feeling of walking into a clean home is priceless✨

Very impressed with how in depth they cleaned. My counters and faucets were sparkling clean. The bathrooms were exceptionally clean. Would recommend to others 

Glow & Go is absolutely the best cleaning service you can get!!! Great work and great people!!!!! 

I am blown away! We asked for the deep clean service and they went above and beyond. There isn't a surface in my home that they didn't touch. I am wowed by the end results. Not a single detail was missed! Highly recommend their services! Thank you, Hannah and Olivia.

They always do a wonderful job cleaning my home. Hannah goes above and beyond to make sure her clients are satisfied.  Super sweet and trustworthy, I highly recommend.

Good job ladies!! It looks soooo good, thanks for all you do!!⭐️⭐️⭐️⭐️⭐️

So happy with my experience with Glow & Go! It was so nice coming home to a beautifully cleaned home. Highly recommend! 

What a thorough and spotless house. I am so thankful for you, Hannah, and the great job that you done with my house. 

Hannah did an outstanding job on cleaning our home! I will be calling again!

Great with my children and Dog. Cleaned what I needed. Even did a little extra. 

So job!  I was impressed by all the little details Hannah does!  Definitely worth the money!  

It feels so wonderful to come home  after a hard day's work to a clean house! I can just relax this weekend and not worry about cleaning


Fantastic! She’s very accommodating to my schedule. I’m so thankful to come home after work to a house that is sparkling from a deep clean and I don’t have to feel guilty for not doing it! 

Did a wonderful job and always enjoy coming home to a good clean house!

EXCELLENT JOB!! Very pleased with the results!

Hannah did a fantastic job. Already booked for next month. 

Hannah Dungan

Kyllee Sumrall

Hailee Patten

Lacee Tarver

Kayla Poore

Karen McAlpin

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