Please describe what youre hoping to achieve at this appointment. You can upload your inspo pictures below as well. 
If booking a wax service, please write which area(s) you want to have waxed.

What is your goal for this appointment?

Wicked Roots, managed by a professional hairstylist with a serious passion for creativity, is Northeast PA’s go-to private hair studio where bold colors and artistic cuts come to play. 
This cozy, judgment-free space is like your hair’s personal playground. Whether you want to unleash your inner unicorn or just tame those wild locks, Wicked Roots delivers personalized styles that scream YOU. 
Here, every snip and shade is thoughtfully crafted to boost your confidence and let your personality shine brighter than your highlights. 
More than just a salon, Wicked Roots is where top-notch artistry meets genuine care, leaving you feeling refreshed, empowered, and ready to turn heads. 
Come for the hair, stay for the fun. 🩷

Wicked Roots

Wicked Roots Salon — Refund, Cancellation & No-Show Policy (Pennsylvania)

Effective as of 8/1/23

By booking an appointment, submitting a deposit, or making any payment to Wicked Roots Salon, you (the “Client”) agree to the following terms and conditions in full. This policy is legally binding under Pennsylvania law.


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1. Refund Policy

1a) All Payments Are Final
All payments, deposits, retainers, and service fees made to Wicked Roots Salon are non-refundable and non-transferable once submitted.

1b) No Refunds Under Any Circumstance
Refunds will not be issued under any circumstance, including but not limited to:
Dissatisfaction with services
Change of mind or personal circumstances
Scheduling conflicts
Cancellations, reschedules, or late arrivals
Failure to appear for an appointment (No-Show)


1c) Limited Exceptions
The only exception to this policy is if a refund or credit has been explicitly agreed upon in writing by Wicked Roots Salon prior to payment.
Verbal agreements are not considered binding.

1d) Chargebacks and Payment Disputes
By booking an appointment and submitting payment, you acknowledge that all sales are final.
Attempting to dispute or reverse a valid charge (including via chargeback or payment platform dispute) after services have been rendered or a deposit has been accepted constitutes breach of contract and fraud under Pennsylvania law.
Wicked Roots Salon reserves the right to provide payment records, signed agreements, and communication history to contest any unauthorized chargeback.


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2. Cancellation & Rescheduling Policy

2a) Client-Initiated Changes
You may cancel or reschedule your appointment at least 24 hours prior to your scheduled start time.
Appointments canceled or rescheduled before the 24-hour mark may have the original deposit applied to a future appointment.
Cancellations or reschedules made within 24 hours of the appointment time will result in forfeiture of the deposit, and a new deposit will be required to rebook.


2b) Salon-Initiated Changes
If Wicked Roots Salon must cancel or reschedule for any reason (e.g., emergency, illness, inclement weather), your deposit will be refunded or transferred to a new appointment at your choice.


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3. No-Show Policy

Failure to arrive for a scheduled appointment without prior notice will be considered a No-Show.
All No-Shows forfeit their deposit in full.
Any future appointments after a No-Show must be paid in full at the time of booking.
If payment is not made, the appointment will be canceled automatically.



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4. Late Arrival Policy

A 10-minute grace period is allowed only if the Client notifies the salon prior to the appointment time.
Clients arriving more than 10 minutes late without notice may have their appointment canceled at the salon’s discretion, and the deposit will be forfeited.
Excessive lateness may result in refusal of future bookings.



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5. Acknowledgment of Terms

By booking with Wicked Roots Salon, you confirm that:
You have read, understood, and agree to all terms stated in this policy.
You understand that all payments, deposits, and fees are final and non-refundable.
You agree not to dispute or charge back any authorized transaction made to Wicked Roots Salon.
You understand that proceeding with a booking or payment constitutes your digital or physical signature of consent to these terms.

Rebecca is great, she is efficient, personable and does great color.
Definitely recommend 

Rebecca is amazing, so kind and thoughtful. She addresses all my wants and needs, and makes sure I’m happy always! She is correct to pivot and change plans for the clients best experience! I have been going to her for almost 10 years and I don’t trust anyone else in the valley!

Amazing experience, will be returning for future hair cuts and coloring.

My absolute favorite person to go to every time, she never does me wrong 🤍🖤

Amazing experience always! So talented and a wonderful person ! 

Rebecca is an absolute GODDESS and is amazing at everything she does. She’s the bomb. 

only person i’ll trust with my hair. worth every penny & the experience is always amazing. 10/10 highly recommend booking. 

Rebecca Rossick

Desbloquee una experiencia de reserva perfecta

Elige complementos para mejorar tu servicio, o continúa sin ninguno.

Podrás elegir complementos después de seleccionar el servicio.

Complementos para {serviceName}

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Dirección

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Nos disculpamos sinceramente y le invitamos a elegir un nuevo horario o llamarnos

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Puedes gestionar la nueva cita <link>en este enlace</link>.

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Cancelar cita

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Seleccione un producto que complemente su servicio, o continúe sin uno.

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{type, select, staff {Servicios de {name}} other {Servicios}}

Filtrar por personal

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Cambiar contraseña

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Crea una cuenta para gestionar tus citas

<highlight>{buyerName}</highlight> te ha comprado una tarjeta de regalo de <highlight>{value}</highlight> de <highlight>{businessName}</highlight>. Para canjearla, solo tienes que crear una cuenta gratuita.

Eliminar cuenta

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¿Olvidaste tu contraseña?

Historial de tarjetas de regalo

Inicia sesión para gestionar tus citas

<highlight>{buyerName}</highlight> te ha comprado una tarjeta de regalo de <highlight>{value}</highlight> de <highlight>{businessName}</highlight>. Para canjearla, simplemente inicia sesión.

Eliminar tarjeta

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Antes de comenzar, confirma tu dirección de correo electrónico. Te hemos enviado un correo electrónico de verificación a {email}.

Verifica tu cuenta

Estamos haciendo algunas mejoras ahora mismo

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¡Deja tu reseña! Gracias. ❤️

Formulario de cita

Después de eso, los depósitos no son reembolsables en caso de cancelación o inasistencia. Sin embargo, si reagenda dentro del plazo mencionado usando el enlace proporcionado, su depósito se transferirá automáticamente a su próxima cita.

Puedes cancelar o reprogramar antes de {time} el {date}.

Se ha enviado un correo electrónico con la tarjeta de regalo a <bold>{recipient}</bold>. Si no la ha recibido, por favor pídele que revise su carpeta de spam o correo no deseado.