Please provide the following:
• Dog breed, Dog’s Name, Age (birthdate or approximate), Last vaccination, any Health/behaviour issues and any other info you deem necessary

Pet information

Welcome to Rosie's Barking Beauties, where grooming is all about gentle care and beautiful results. We create a relaxed environment for every pup, using high-quality products and professional techniques to bring out their best. Whether it is a fresh trim, de-shedding session, puppy intro or full spa groom, your dog is treated with the same love and attention as our own.


Rosie’s Barking Beauties

Listed below are the Terms & Conditions of Rosie’s Barking Beauties. By booking an appointment with us and ticking the consent box at checkout, you confirm that you have read, understood, and accept these Terms & Conditions. You also release the salon from liability for any medical issues that may arise during or after grooming. If veterinary care is required during or after the services, you agree to cover all fees.

Dog Safety & Welfare:

Your dog’s comfort and wellbeing are always our top priority. Grooming can be stressful for some dogs, especially with new people or handling. If at any point your dog becomes too anxious, stressed, or unwell during the groom, we may need to stop the service for their welfare. We will let you know immediately and discuss the next steps.
	•	Fees for partially completed grooms are calculated based on the time and work completed.
	•	The full grooming fee may still apply if most of the service has been completed.

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Health Conditions & Behaviour:

It’s important that you let us know about any health conditions, skin issues, allergies, injuries, or behavioural concerns before your appointment. By booking, you also confirm that your dog is fit and healthy to be groomed.

For the safety of your dog and our team, we may use safe, industry-standard restraints or muzzles when necessary. Senior dogs may have a slightly higher risk of injury, and while we take every care, we cannot be held responsible for injuries or accidents that occur despite this. We also cannot be held responsible for existing conditions that are aggravated or made apparent during or after grooming.

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Vaccinations & Parasites

All dogs must be up to date with their core vaccinations, flea, and worming treatments before attending. If fleas are found on arrival, we may need to refuse service to protect other dogs and the salon.

If fleas are discovered during grooming, your dog will be bathed in flea shampoo. We may also refuse service to any dog showing signs of infestation or infection. A £15 charge may apply to cover the cost of disinfecting our salon and grooming tools.

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Clip Off / Shave Down

If your dog arrives with a matted coat, we will assess the situation and discuss the safest grooming option with you before starting. Heavy matting can cause discomfort, restrict blood circulation, and irritate the skin, so brushing it out/de-matting can be painful. De-matting is not carried out due to the pain the process causes.

Where necessary, a full or partial clip off or shave down may be performed to remove mats humanely. Minor nicks, clipper irritation, or redness may occur during shave-downs due to the dog’s coat and skin condition.
	•	We cannot be held responsible for any minor clipper irritation or redness caused by shave-downs, as this is sometimes unavoidable.
	•	Matting fees, depending on severity and extra time required, will always be discussed and agreed with you before grooming begins.
	•	By booking, you consent to a shave-down if it’s in your dog’s best interest.

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Accidents

We take every care to groom your dog safely, gently, and professionally. Grooming involves working with a live animal and sharp tools, so while incidents are extremely rare, minor nicks, clipper irritation, or reactions to products can occasionally happen.
	•	If this occurs, we will apply appropriate first aid and let you know immediately, along with advice for aftercare.

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Cancellations, Arrivals & Collections:

We understand that life can be unpredictable, but as grooming is our sole source of income, we ask for your help in managing our schedule.
	•	48 hours or more notice: No charge if you need to cancel or reschedule.
	•	Less than 48 hours but at least 24 hours’ notice: 50% of the groom fee will apply.
	•	No notice / no-show (failure to contact us before the appointment): 100% of the groom fee will be charged. Clients who do not pay for a missed appointment will not be able to rebook until the payment is received.

Please arrive on time for your dog’s appointments Dogs arriving more than 15 minutes late may need to be rescheduled, and a missed appointment fee may apply.

Dogs should be collected promptly after their groom. You will always be contacted approx 30 mins prior to collection to allow travel time. Late collections may incur a £5 per 15-minute holding fee unless previously agreed.

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Payment

Payment is due at the end of the appointment. We accept cash and card. Prices may vary depending on your dog’s coat condition, behaviour, and size.
	•	For large or high-demand bookings, a deposit may be required, which will be deducted from the final price.

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Photos & Social Media

We may take photos of your dog for before-and-after shots, social media, and our portfolio. By booking, you give consent for these photos to be used. Please let us know if you’d prefer your dog not to be photographed.
	•	Photos may be kept indefinitely unless you request deletion.

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Data Protection

We collect only the information needed to provide grooming safely, including your name, contact details, and your dog’s information. All data is stored securely and never shared with third parties, except where required by law.

By booking, you consent to your information being used for appointment management, record keeping, and communication about your dog’s care. You may request a copy of your data or ask for it to be deleted at any time.

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Agreement

By booking an appointment with Rosie’s Barking Beauties, you confirm that all information provided about your dog is accurate, your dog is fit and healthy to be groomed, and you accept these Terms & Conditions.

Another great groom for our Golden Retriever, Bella, who can be quite timid at times. Rosie was sensitive to her needs, patient with her and kept me informed during the groom. Bella came out looking and smelling gorgeous!
Thank you Rosie, we will be back 

Great service. Easy to book on line. Open and honest as to what my dog needed to get her coat back into great shape. Friendly  service . Highly recommend  😊

Riley is not an easy dog to groom and at home runs a mile if he sees a brush!  Rosie was patient and kind despite Riley’s attempts to distract her from what she was doing.  I’d certainly recommend Rosie to do a good job regardless of the hurdles she faces.  

I've taken my dogs fir the 1st time.
Rosie was great, kept me informed. 
The dogs look so nice  now. Would recommend Rosie to others. 
Thanks agsin

First class service the grooming experience for our dog was very good.

Rosie was wonderful with Splash, our 14 year old cocker spaniel. She looks great and we will definitely be visiting again

Rosie is very kind and patient and asks how you want the groom to look and does exactly that 😊

Harlequin went in a mess and came out looking her fabulous self. Very pleased with the result - thank you Rosie for turning my scruffball into a princess again 🥰

Rosie was lovely and clearly has a bond with dogs.  It was our first time there since moving to the area and instantly my doggie was at home.  Can certainly recommend

Our pup Ralphy had his first cut at 6 months with Rosie and we absolutely loved it!! She did an amazing job with him and was so calm and lovely, he definitely loved it!  Rosie did everything we asked for perfectly! 
He looks like such a fresh pup and cant wait to keep coming back to Rosie. 

Excellent! Was our first time going to Rosie - I’m extremely happy and will definitely be returning! 
She made my dog look & smell beautiful whilst ensuring her happiness at all times! 
100% recommend - thank you!!xx

This is the first time using  Rosie we are so please with the results. Thank you.

I was extremely pleased with my toy maltese  ‘s grooming today and will have no hesitation of returning for further visits. The salon was super clean and I immediately felt very happy to leave Milly in Rosie’s safe care. The very best of luck in your new venture. See you soon Yvonne.

Amazing customer service and communication before and throughout the appointment. Our dog has come out smelling the best he ever has, nail and paw trim is fabulous, thank you Rosie! 

Great groom for my Cockapoo by Rosie.  Rosie kept me up to date with the groom and Winnie came out looking great. 

We are so happy with our little girls' grooms. Rosie did such a fabulous job and we will most definitely be back for their next cuts! Thank you Rosie xx

Absolutely fantastic
My dog was so well looked after and came out looking and smelling wonderful
Will definitely be recommending to friends 

Little Mo loves coming to see Rosie! He is part of her ‘nervous dog’ package and is making great progress….tbh, after a bad experience at another groomer, she’s probably helping my nerves more than his! She is fab and have recommended her to family! 

Absolutely fantastic would highly recommend

Rosie was so welcoming, the boys both loved their grooms and they look and smell fab! 


Great communication during booking.
Our dog looks and smells amazing! Nail trim is neat and tidy. 
Pictures from during the groom was a lovely surprise and really appreciated. 

Will be booking again. 
Thank you! 




Rosie 

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