Pup Information

• Solo Dog Groomer •
By combining knowledge of both Canine Psychology and Dog Grooming, my goal as an animal lover, is to enhance the experience of a dog grooming appointment, for you and your furry best friends! Each appointment is unique, as a dog themselves. From mini games to toys, from treats, to pets! These Positive associations are brought to life in each and every appointment! 

What the Dog Wants, the Dog Gets 🐾
Established 7.20.2025

Mutt Makeovers

ALL PRICES VARY DUE TO: 
SIZE/WEIGHT, COAT TYPE, COAT CONDITION, & TEMPERAMENT

• Puppy Age & Vaccinations •
NO Vaccinations required UNLESS a Bite Hazard or Puppy. 
Minimum Age: 10 weeks old
Parent must provide proof that the puppy received at least Two of the following rounds of Puppy Vaccinations:
6-8 weeks: 1st DHPP (Distemper, Hepatitis, Parainfluenza, Parvovirus)
10-12 weeks: 2nd DHPP, Leptospirosis, Bordetella
14-16 weeks: 3rd DHPP, 2nd Leptospirosis, Rabies

• Cancellations & No-Shows •
Clients can Cancel any time prior to their booked appointment. 
First No-Show: 
10 minutes - Appointment Reminder Text
20 minutes - Marked as No-Show
Following No-Shows:
5 minutes - Appointment Reminder Text
15 minutes - Marked as No-Show
* Client will be sent a text, informing them their Appointment has been Cancelled, and they will need to Reschedule.*

• Pick Up •
Dogs must be picked up within 1 hour after their parent received the “Ready for Pick-up” message. After 1 hour, there will be a late pick up fee from $5. Exceeding 1 hour, the Late fee will go up $5 every 30 minutes. 

• Booking Deposit Fee •
Each grooming service over $30 holds a Non-Refundable Booking Deposit Fee. The Booking fee is to hold your appointment, and will be applied to your Service Total. If a Client Cancels their appointment or is a No-Show, they are NOT refunded their Booking Deposit fee.

• Dog Transportation •
Clients within a 18 mile radius have access to Dog Transportation, where the groomer transports a client dog to and from their appointment. 
Transport Fee : $0.75 cents Per Mile

•• Payment ••
Payment due at time of service.
Cash, Text Payment link, OR Tap to Pay

Great experience, Laken takes her time and is very conscientious, and wants you to be happy with her work. Thank you so much Laken.

Excellent job as always!!! I highly recommend. 

Laken did a great job on my Pepper. She's taken the time to get to know him and make him comfortable . She did a wonderful job and I couldn't ask for anyone better. All she has done was perfect, I will be taking Pepper back to her on his next grooming and I plan to bring my other 2 dogs to her also.

She did an amazing job on my baby! She was so caring and took the time to get to know her and make her feel comfortable! We will definitely be back! 

Was great to take Bella to someone who cares.  

Excellent experience. Picked up and Dropped my Presley off. Very happy with how easy everything was. Will use again!!

I had a great experience. She is so kind and very patient with the my dogs.

Laken has the friendliest personality and my dog Champ absolutely loves visiting with Laken and getting pampered! Thank you Laken for always going above and beyond. 

She did a great job with my dog honey ! She had a good bit of madding on her butt area and she did an excellent job at taking care of that. I recommend mutt makeovers ! 

Great customer service and Champ loves seeing Laken. I highly recommend. 

Laken Stephens

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