LASH IS LIFE by anna

These policies help create a professional and respectful environment while ensuring the smooth operation of Lash is Life 1. Appointment BookingDeposit Requirement: A non-refundable deposit is required to secure an appointment.Advance Booking: Appointments must be booked at least 24-48 hours in advance.Online Booking: All bookings must be made through the online booking system. 2. Cancellation & ReschedulingCancellation Notice: A minimum of 24-48 hours notice is required for cancellations.Rescheduling: Clients can reschedule their appointment once without losing their deposit, provided it is done within 24-48 hours of the original appointment.No-Show Policy: No-shows will result in the loss of the deposit, and future appointments will require full payment upfront. 3. Late ArrivalGrace Period: A 10-15 minute grace period is allowed for late arrivals.Appointment Reduction: If you are more than 15 minutes late, your appointment may be shortened, and the full service fee will still apply.Cancellation for Late Arrival: Arriving more than 15 minutes late may result in the cancellation of your appointment, and the deposit will be forfeited. 4. Refunds & ReturnsService Refunds: No refunds will be given for services rendered. AftercareCare Instructions: Clients will be provided with aftercare instructions and are responsible for following them to maintain the longevity of their lash extensions.Client SatisfactionFeedback: Client feedback is welcomed and encouraged to improve services.Correction Policy: If a client is dissatisfied with their service, they should contact the business within 48 hours to discuss possible corrections.