1. Declutter and Tidy:
Pick up items: Gather and put away loose items like toys, clothes, shoes, and mail to create a clutter-free environment.
Clear surfaces: Clear countertops, tables, and floors of any unnecessary items.
Empty trash receptacles: Empty trash cans and recycling bins to ensure a fresh start for the cleaning service.
2. Secure Valuables and Fragile Items:
Put away valuables: Store jewelry, important documents, and other valuable items in a safe place.
Protect fragile items: Ensure fragile items are out of the way or secured to prevent accidental damage.
3. Prepare Specific Areas:
Kitchen: Wash and put away dirty dishes, and clear any food messes.
Bathrooms: Rinse the shower walls and tub, and ensure the floor is clear.
Bedrooms: Make beds and ensure clothes are put away
Pets: Ensure pets are in a safe in contained area, or have them taken out of the house.
4. Communicate Your Expectations:
Specific cleaning requests: Clearly communicate any specific cleaning needs or preferences to the cleaning service.
Problem areas: Identify any areas that require special attention or deep cleaning
Cleaning time: Consider the best time for the cleaning service to arrive, taking into account your schedule and any potential disruptions.
5. Prepare for the Cleaner's Arrival
Open doors and windows: Ensure all doors and windows are open to allow for proper ventilation if you choose

6. Clear pathways: Ensure pathways are clear and free of obstructions

7. Consider staying or leaving: Decide whether you prefer to stay home or leave while. 

8. Please have on AC , will up-charge $50 if the home is warm 


Home Prep

                 About Kiki Cleaners LLC 🧼

Welcome to Kiki Cleaners LLC — where we turn chaos into ✨clean✨ and mystery stains into distant memories 🫣🧽 Based right here on beautiful Oʻahu 🌺, we specialize in deep cleans, move-ins/outs, and those “omg please help” situations 🧼🏃🏽‍♀️💨

We don’t just clean — we conquer grime like it owes us money 💸🧼. With an eye for detail and a heart for service, we’re all about reliable, respectful, and really impressive results. Whether it’s a sofa that’s seen better days 🛋️, stairs full of footprints 👣, or a kitchen that’s been through war 🍳🔥 — we got you.

Let us scrub, shine, and sparkle your space like it’s going on a home makeover show 📺✨
Call, book, or send a smoke signal — just don’t wait too long 😅💬

Kiki Cleaners LLC — Where clean meets queen 👑🧼

Kiki Cleaners

✨ Kiki Cleaners LLC – Service Terms & Conditions

Booking a service or submitting a deposit confirms agreement to the following:

⸻

💳 Booking & Payment

• A 50% non-refundable deposit is required to secure all appointments
• Deposits apply toward the final service total
• Remaining balance is due immediately upon service completion
• By booking service, the client agrees to contact Kiki Cleaners LLC directly regarding concerns before initiating a chargeback or payment dispute 
• Documentation, photos, messages, invoices, and signed agreements may be used to dispute fraudulent chargebacks

⸻

🚫 Cancellations, Rescheduling & Access

• Deposits are non-refundable once booked
• 48+ hours notice is required to reschedule
• Late cancellations, reschedules, no-shows, or failure to provide access will result in deposit forfeiture

• Access must be ready at time of arrival (keys, codes, instructions)
•If access is not provided within 15 minutes of arrival, Kiki Cleaners LLC reserves the right to cancel the appointment and retain the deposit

⸻

🧼 Scope of Work

• Cleaning includes visible and accessible areas only
• Furniture and appliances are not moved
• Cleaning inside cabinets, drawers, under furniture, or in obstructed areas is not included unless added

• Areas must be cleared and accessible prior to service
• Only services selected at booking are included
• Wall and ceiling cleaning is not included

⸻

💲 Pricing & Condition Adjustments

• Quotes are based on information and photos provided by the client
• Pricing may be adjusted upon arrival if actual conditions differ from those represented at booking
• Final pricing is based on size, condition, buildup, pet hair, odors, and time required

If additional work is needed:
• Approval will be requested before continuing
• If no response is received, service will continue within booked scope or be completed as-is

⸻

⏱️ Service Completion & Satisfaction

• Services are billed based on scope, not time
• Concerns must be reported with photos within 3 hours of service completion
• After this window, the service is considered completed
• This policy does not apply to inspections, landlords, housing offices, or third parties
• Refunds are not provided once service has been completed

⸻

🚪 Access & Work Conditions

• The home must be accessible and safe at the scheduled time
• Unsafe or unworkable conditions may result in cancellation or early termination

• A $50 service fee may apply in these cases without refund

⸻

🏠 Move-In / Move-Out Cleaning

• Homes must be empty of trash, food waste, and excessive debris
• Personal items should be minimal to allow proper cleaning

• Cleaning cannot be completed while movers, pack-outs, or repairs are in progress
• If conditions prevent service, the appointment may be forfeited

• Cleaning services are not contingent upon landlord, military housing, property management, or inspection standards

⸻

🧽 Carpet, Upholstery & Specialty Cleaning

• Cleaning is limited to visible and accessible surfaces only
• Deep stains, odors, wear, or damage may not be fully removable

• Results vary based on condition and material
• Cleaning improves appearance but does not restore worn materials

⸻

🪖 CIF / TA50 Cleaning

• Cleaning includes removal of visible dirt, dust, and buildup only
• Items are not altered, painted, or repaired

• Rust, permanent staining, or damage may not be fully removable
• Final acceptance is determined by CIF standards and is not guaranteed

⸻

🧺 Home Preparation

• Light preparation is recommended prior to service

• Heavily cluttered, blocked, or inaccessible areas may be skipped and will not result in a refund, discount, or reduction in price

• Pets MUST be secured
• Fragile or valuable items should be put away
• Kiki Cleaners LLC is not responsible for lost, misplaced, or damaged items that were not secured prior to service

⸻

🪑 Furniture & Access

• Furniture and appliances are not moved
• Cleaning is limited to accessible areas only

⸻

🚗 Service Area

• Pricing reflects homes within the standard service area
• Locations outside this area may require a higher minimum service total

⸻

⚠️ Additional Notes

• Fragile, delicate, or older surfaces may show wear after cleaning due to prior condition
• Popcorn ceilings and similar textures are not serviced

⸻

📸 Photos & Marketing

• Photos are taken for documentation and marketing purposes
• Faces and sensitive information will not be shown
• You may request to opt out prior to your service
•Photos may be taken before, during, and after service for documentation of property condition and completed work

⸻

🌧️ Weather Policy

• Unsafe weather or travel conditions may require rescheduling
• Deposits will transfer to the rescheduled appointment

⸻

✔️ Agreement

Booking a service confirms agreement to all terms and selected service details

Great job! I had old, worn out, stairs that needed a solid clean before inspection so we could say we tried. Passed inspection with no issues and the deep clean definitely helped.

Very professional, prompt, and detailed. Did a very nice job and will be rebooking! I Highly recommend Desi for all your cleaning needs, she will NOT disappoint. 10/10 service ! 

Oh my gosh! Thank you so much! The morning sickness has really kept me from my usual level of clean, and you got me beyond caught up! I am so so grateful! 

My house has never looked cleaner!! Will be booking again!

With a busy life of work, school, and kids some things take a back burner. I reached out for a stove/ oven cleaning and deep clean of 2 bathrooms. Kiki cleaners did an amazing job! took the worry out of those task. There was some mess left on the floor from the oven cleaning but all in all, highly recommend and will be using them in the future for other tasks.  

Their service was very responsive to my questions, exactly on time for the scheduled work, and did an excellent job getting some old pet stains out!

Desi did such a great job! And she is also the sweetest and friendliest person ever! Very happy with the cleaning and we will definitely use her services in the future :) 

Absolutely mind blowing the way she cleans. Highly recommend 

Passed inspection with ruling colors. Received compliments from housing. So happy I found Desi

5 stars all the way. Our home feels completely refreshed after the deep clean. My family and I are so grateful for the help. It truly made a difference for us.

I had such a wonderful experience with this business. The communication was outstanding and the work was impeccable 10/10 recommend. Will be utilizing the services again!

Home was magnificent. Passed inspection with flying colors. 

Truly an amazing job. My son’s rug looks brand new again. I highly recommend Kiki cleaners Ilc for all your cleaning needs. Very friendly, professional, and quality work you wont regret it. 

Amazing job. Attention to detail was on point and she polished my sink and stainless silver appliances.   
Thanks Desi!!!!!!!

Great experience with Kiki Cleaners for our move-out cleaning. Kiki Cleaners was professional, efficient, and easy to work with, and left the house looking spotless. It made the moving process so much easier. Highly recommend! 

Kiki cleaners did an amazing job. It was a joy to have them clean my home. 

Amazing service as always! 
Quick and efficient as well! 
Highly recommend and appreciate the service provided 

Professional, quick, and did exactly what we needed.

Always so clean and fresh when I walk into my home. Desi pays attention to the little details and never rushes. Everything smells amazing and looks spotless every time. You can tell she truly cares about her work. Highly recommend Kiki Cleaners 

She went above and beyond! My trash cans and bathroom were spotless and fresh after she finished. Her energy was amazing, very positive and professional. Highly recommend her! Superb service.

Highly satisfied! Desi loves what she does and it shows. She came and got down to business and made my home sparkle! 

I love the way my house was cleaned, looked, and smell! Kiki cleaners are quick and efficient to include a very professional and down to earth personality. Easy to communicate and trustworthy!! 

Fantastic job, my stairs and rug look brand new!

Absolutely loved her service. 10/10 recommendation and will definitely be rebooking! 

⭐️⭐️⭐️⭐️⭐️
Great service from start to finish. On time, efficient, and left everything looking amazing. Would absolutely use again.

 My rugs look brand new. So glad I found Desi. 

Communication is top tier. 
My stairs are total chefs kiss.

Kiki Cleaners are a 10/10! The carpet on my stairs looks/feels brand new and my floors are squeaky clean! So thankful for their service.

My stairs have never felt so soft and smelled this clean. 

Great communication and overall great experience. Will definitely be using Desi again. 

Our experience was great! Super nice, fast, and does a great job! 

I had a great experience. Super kind, easy to work with, and really went above what I expected. Everything was smooth from start to finish, and I appreciate the professionalism. I’d definitely recommend and would work with them again.

Thank you Desi for making my home feel more like home. Cleaning is phenomenal. 

Great experience! Desi was very communicative, professional, and left everything looking fresh and spotless. Definitely recommend their cleaning services!

She did a very thorough job cleaning.   I will definitely hire her again.  

Desi (owner) has been available two times now on short noticed and it’s really saved our family a lot of troubles! She is quick and precise! We will be rebooking 

This chick I tell has magic hands. My house, sofa, & rug never looked better. OMG thank you Desi 

Desi work is impeccable. Thank you so much for everything. 

I hired Kiki Cleaners for a deep house clean and a couch cleaning, and she did an amazing job! Super professional, detail-oriented, and great with communication from start to finish. My home feels fresh, my couch looks brand new, and the whole experience was stress-free. She worked efficiently without cutting corners, and you can tell she truly cares about the quality of her work. Everything was left spotless and smelling great. I’ll definitely be using her again and highly recommend her!

She's absolutely awesome 👌🏻
Super friendly and attentive.
When I thought some stuff may need extra attention she literally was back at my house within minutes and checked it for me!
I highly recommend her and will most definitely be using her services again🤙🏻

This was an amazing experience the house looks brand new and Desi fit me in her schedule on last minute notice off her waitlist. She was very professional and communication was outstanding. I couldn’t be happier with her work and her personality made the experience even better. Thank you for making my move in a little less stressful! 

I had such an amazing experience with this sweet lady! She fit me in quick when I was needing a move out cleaning and she did above and beyond! I got my full deposit back and couldn’t recommend her enough; very professional and extremely kind as well.

They did a great job and were very professional and friendly. Above and beyond!

Highly Recommend!!! Service is done to perfection and quick!

Best move out clean. Hands down. Thank you Desi. 

Amazing on time and seriously the best service ever!!!! Highly recommend!!!

We booked for a move out clean with a few additions to make life easier as we transitioned out of our home. The house was spotless and we cleared with no charges! They literally made the comment that the house was basically ready for the next tenant. Don’t hesitate to book with Kiki Cleaners, because she does an amazing job and takes care of her clients homes. Thank you again!! 

Absolutely loved the results! She did an amazing job 

Quick and did an amazing job! After being here for four years the stairs never looked any better !! 

If you are looking for a good cleaning service, then Kiki’s got you covered. They consistently kept communications with me and were very transparent. The service was fantastic, efficient and the lady’s were professional and friendly. I had them do a PCS clean and the house was immaculate! The housing office cleared me in less than ten minutes. I have already recommended this service to my coworkers and urge anyone who reacts this to book cleaning through Kiki’s!

Very kind and did such a great job in a great ammount of time 

Kiki Cleaners did an amazing job! Desi was professional, friendly, and left everything spotless. The floors have never looked better — highly recommend!

Home looked and smelled so great. Thank you so much Desi 😀

Desi was absolutely outstanding. Her efforts and care were clearly displayed in the outcome of the clean. Her services are most greatly appreciated, and because of this, we will continue to hire Kiki Cleaners for any required services in the future. Thank you Desi, you are the best!

Kiki Cleaners was awesome! She came through on short notice, worked around our changing schedule, and still got everything done quickly and thoroughly. She even hit all of our problem areas with no issues at all, leaving the condo spotless. Super easy to work with, the pricing is the best around, and I’ll be recommending her to everyone and using her again in the future!

Don’t waste time reading this and book Desi NOW! She made my condo look better than it did when I moved in. I don’t know how she does it, maybe she’s a wizard?? She cleaned nooks and crannies I didn’t even know existed. She truly cares about her clients and takes pride in her work, which is a rarity these days. It was a bonus that she’s hilarious and so easy to get along with. If I weren’t moving off island, I would definitely hire her for literally anything else. 

They were on time, gets right to work leaving the bins looking and smelling brand new! Glad to have came across this business . 

Desi was professional, friendly and did a thorough job cleaning. 

Very happy with results and customer service! 

Desi did such a great job on our stairs! Everything looks so much cleaner and brighter, and she really took the time to get all the little details. Super professional, quick, and friendly. I’d definitely recommend her to anyone who needs stair cleaning.



Move out clean was cleaned to perfection. Thank you 🩷

Super friendly, fast and very professional!! 

Desi Mac

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