Message

Floofsters Dog Grooming, managed by professional pet groomer Leyci, offers top-notch grooming services for all breeds of dogs. With 5 years of experience and 3 years as a qualified dog groomer, Leyci has won awards for grooming poodles and has had dogs qualify for and place in Crufts. Working 1-2-1 in a peaceful room at The Waggy Warehouse in South Shields, Leyci uses gentle techniques and top products to ensure your furry friend looks and feels their best. Trust Floofsters Dog Grooming for expert care and attention to detail for your beloved pet.

Floofsters Dog Grooming 

Terms & Conditions

🐾 Health & Wellbeing
Grooming can be stressful for some dogs, especially those that are elderly, young, overweight, or have medical issues. Grooming may reveal or worsen health conditions. In the event of an emergency, we may seek veterinary care without prior contact if necessary. Owners are responsible for all costs unless negligence is proven. Grooming sessions can exceed 3 hours and may cause fatigue or minor injury. We reserve the right to stop a groom at any point if we believe it’s in the dog’s best interest. Full payment is still required.

💉 Vaccinations
All dogs must be fully vaccinated against Canine Distemper, Hepatitis, Leptospirosis, and Parvovirus. We may request proof. Floofsters cannot be held responsible for illness due to lack of vaccination.

🐛 Fleas & Ticks
If your dog has fleas or ticks, please reschedule your appointment with at least 24 hours' notice.

Flea treatment fee: £15

Tick removal fee: £5

If fleas or ticks are found during the groom, we’ll treat the dog and sanitise the space—fees apply. We are not liable for any infections resulting from parasites.

✂️ Coat Condition & Matting
We follow a humanity over vanity approach. If a coat is too matted, we will clip it short rather than de-mat it, in line with the Animal Welfare Act 2006.

De-matting is limited to 15 minutes

Severe matting may result in skin irritation or reveal hidden issues

Additional charges may apply for extra time, tools, or wear and tear

We are not responsible for skin conditions uncovered during mat removal.

📅 Appointments & Deposits
A £20 deposit is required to secure all appointments.

This goes toward your final bill

Can be rolled over when rebooking

Failure to pay may lead to cancellation

24 hours’ notice is required for cancellations to retain your deposit

❌ Late Cancellations / No-Shows
Less than 24 hours' notice or missed appointments will be charged at full groom price.

This will be charged to the card on file if provided

Payment details are securely stored under PCI DSS and UK GDPR standards

By booking, you agree to this policy.

⚠️ General Conditions
We cannot groom:

Pregnant dogs

In-season bitches (please notify us with 24 hours’ notice)

Any dog listed under the Dangerous Dogs Act

🛑 Hold Harmless Agreement
By using our services, you agree to hold Floofsters Dog Grooming (including all staff) harmless from any liability related to your dog’s condition, whether known or unknown, unless caused by proven negligence.

🦷 Ultrasonic Teeth Cleaning
Our Emmi-pet ultrasonic teeth cleaning is a non-veterinary service for dogs with mild to moderate tartar.

Helps with tartar, gum health & bad breath

Not a replacement for veterinary dental care

Effectiveness varies by dog

We may recommend a vet check if issues are found

We cannot diagnose or treat dental conditions and are not liable for any issues arising before, during, or after the service.

By using our services, you agree to all the terms listed above.
Thank you for choosing Floofsters Dog Grooming!

The best groom Theo has had. Only just found floofsters dog grooming and wished he’d been here since getting him. He’s a bichon and the amount of compliments we get after his groom is amazing. Totally worth it. Thank you 

Leyci is amazing with Sansa my Labrador, and Sansa loves her, always comes back clean, coat is gleaming, she  smells amazing and in the best mood, it’s like a spa for her! 


Leyci is always kind and considerate. She is perfectly patient with Rolo, knowing what he likes and dislikes and works at his pace. Her work is never rushed & she does a tremendous job each time! 

Cooper absolutely loves his pamper time with Leyci 
He comes home looking a million dollars smelling absolutely delicious and wagging his tail


Lacy has been fantastic with our dogs for  years now, couldn’t recommend her more!  She takes her time getting to know each dogs personality and tailors their grooms to their needs. 

Excellent service as always. Leyci is so good with the floofsters especially my 16 year old Mitzie ❤️

D went into groomer with no difficulty and came out looking beautiful and happy. 
Leyci is a professional and caring groomer 
she gets to know your dog is patient and takes her time  and informs you if she she has any concerns .


Perfect cut as usual and leyci is lovely! We wouldn't go anywhere else x

Wouldn’t trust my son (yes I’m on about my tornado cockapoo 😂) with anyone else. Always looking a handsome lad when I collect and no stress when he goes in 👍🏻 

Absolutely great experience, thank you so much! 

Leyci is amazing at what she does! Milo comes out looking absolutely stunning and I know he is always in safe hands. Leyci is so knowledgeable and patient 

Great grooming salon very informative and a good price very well recommended

Leyci grooms all 3 of my dogs, treats each one as an individual, knows their personalities and little ways. A genuine lady who truly cares about your dog.  Leyci is always happy and the dogs reciprocate this with tail wags and plenty kisses. Leyci will never rush your dogs groom, and is always willing to advise if requested. Thank you Leyci. 

Rudy loves going for his groom and always comes out looking perfect 🐕‍🦺 leyci does a great job everytime ❤️

Excellent service, Bruno always comes back in tip top condition, smelling wonderful and he's so happy to be there!

Leyci has been grooming our Cockerpoo, Ted, since he was a puppy. She does a fabulous job, Ted looks and smells amazing and we get lots of compliments from other dog owners 😊 

Very pleased with Teddy's groom.
Highly recommend Floofsters

The best groomer we have ever used. Teddy looks amazing he looks like he could be in crufts. We won’t go anywhere else. Thank you so much 😊 

Had my gorgeous boy here today for a teeth clean and he looks even more handsome . Recommend highly 

Couldn’t ask for any better 
Great help and advice and kept updated throughout which was thoughtful as it was first time at groomers. 
Recommend highly!

Leyci is always great and attentive with brood of 5.  Wouldn't go anywhere else now. If there is anything that may be a little cause for concern she will be sure to let me know.

Always a pleasure.  Laycie keeps Syd looking his best and looks after his teeth and gums too.

Fantastic as always. Teenie is a Serbian street dog, so can be extremely nervous in grooming or vet environments but we never have any doubts when visiting Leyci. She's patient, caring and above all - a fantastic groomer. She knows her stuff and I wouldn't take Teenie anywhere else. Her teeth are looking amazing, I can't believe she's only had two Emipet treatments and her teeth already look like they've had dental care for years! Amazing, thank you! See you next time! 

Am not too sure  where to start..
PERFECT comes to my mind...
Cut: Outstanding. 
Welcome:  Never had such a good welcome before.
Price: Reasonable. 
Happy dog 🐕: Yes
Would I even consider to go elsewhere:  NOPE

I highly recommend Floofsters Dog Grooming.  I’ve been struggling to keep my dog’s teeth clean so took him to Floofsters for teeth cleaning.  His teeth are now immaculate.  Leyci was lovely, she was so calm and put my dog at ease.  I’ll definitely be taking him back for a maintenance session. Thank you 

Second time for Minnie to get her nails cut, which she does not like, so I have to cuddle her. Leyci is so lovely with Minnie, talking to her throughout. Would definitely recommend 100%. Thank you ☺️ 

As always thank you Leyci
Peggy is looking gorgeous again xx

Fab groom as usual. Milo always comes away looking and smelling amazing. Leyci treats him as if he's one of her own dogs and wouldn't use anyone else xx

Leyci is wonderful with our princess poppy. She loves going there.
So gentle and kind, and she comes out all fluffy, soft and smells gorgeous 😍 

Leyci always takes great care of our two Cavapoos. First class service every time. 

Cara’s first hand strip and she loves oks dapper.  Both chuffed. 😊

Lovely girl. Very friendly and gentle with Syd. 
He's happy to go for his regular teeth clean. 

Doogle returned from Floofsters a very happy boy! He looked so handsome and comfortable in his fur. A great groom once again! Can’t ever fault Floofsters. Lacey you’re amazing and very caring. Thankyou.

Luna loves her visits to see Leyci and Leyci does a wonderful job on her, she always looks so beautiful.  Milo had his first visit to a groomer today and I was very worried as he’s such a livewire.  He looked gorgeous when I picked him up and I bet he wasn’t an easy groom.  Thank you Leyci 🥰

Leyci does a fantastic job. My dogs teeth are beautiful. I’m so grateful we have this service. 

Always a lovely cut really pleased with the result.

Bailey attended for a nail clip and grind while he was at daycare and judging by the picture I recieved, he was VERY happy and relaxed.  He even got an extra trim of the fur in between his paw pads.
 Thank you for taking such good care if him. He's now got the best nails in town 💅🐾

Leyci  is an absolute diamond, so sweet and gentle with our princess.
Poppy absolutely loves her and can't wait to see her!
Would 1000% recommend,  indeed we travel half hour just for her services!

Took Rex for his first groom and couldn’t be happier with the treatment and the service! Will 100% return 

Leyci wightman

Desbloquee una experiencia de reserva perfecta

Elige complementos para mejorar tu servicio, o continúa sin ninguno.

Podrás elegir complementos después de seleccionar el servicio.

Complementos para {serviceName}

Complementos

Dirección

Cita reservada con éxito

Procesando pago de depósito

Estamos revisando su solicitud de cita y pronto nos pondremos en contacto con usted por correo electrónico. ¡Gracias!

Solicitud de cita recibida

Nos disculpamos sinceramente y le invitamos a elegir un nuevo horario o llamarnos

Desafortunadamente, {businessName} tuvo que rechazar su solicitud de cita

Has cancelado tu cita

Su cita ya ha ocurrido

Si cree que se trata de un error, contáctenos en <link>{contactLink}</link>.

Esta cita ya no existe

Esta cita ya ha ocurrido

Lo sentimos, pero esta cita no existe

Este negocio ha deshabilitado la reserva en línea

Puedes gestionar la nueva cita <link>en este enlace</link>.

Esta cita ha sido reprogramada

Cancelar cita

Reprogramar

Cancelar o reprogramar

Política de cancelación

Ingrese los datos de contacto

Contacto

Productos

Servicios

Día y hora

¿Cambiaste tus datos?

Discrepancia en la dirección de correo electrónico

Rellene el formulario antes de la cita

Tarjeta de regalo

Personalizar tarjeta de regalo

Seleccionar estilo

Seleccionar valor

Tarjeta de regalo canjeada

Tarjeta de regalo reembolsada

Tarjetas de regalo

Calendario

Tarjeta de regalo no válida

Programa de Fidelidad

Tienes una recompensa de fidelidad de {value} de descuento. ¿Quieres aplicarla a esta cita?

Tienes una recompensa de fidelidad disponible para esta cita. ¿Qué descuento quieres aplicar?

¡Recompensa de fidelidad disponible

Recompensa de fidelidad disponible

Se agotó el tiempo para completar su reserva. Seleccione una nueva fecha y hora para reiniciar el proceso.

Tus detalles de la tarjeta de regalo se guardaron. Regresa a la configuración de la tarjeta de regalo para reiniciar el pago.

Sesión de pago expirada

Fotos

Seleccione un producto que complemente su servicio, o continúe sin uno.

Reseñas

Servicios y productos

{type, select, staff {Servicios de {name}} other {Servicios}}

Filtrar por personal

Nuestro personal

¿Le gustaría añadir subclientes a esta cita?

Te avisaremos cuando haya un espacio disponible

Se ha unido a la lista de espera con éxito

Disponible para reservar

Has abandonado la lista de espera

Tarjetas guardadas en el archivo

Cambiar contraseña

Goldie permite a los profesionales independientes de belleza, bienestar y estilo de vida, así como a sus clientes, gestionar sus citas.

Crea una cuenta para gestionar tus citas

<highlight>{buyerName}</highlight> te ha comprado una tarjeta de regalo de <highlight>{value}</highlight> de <highlight>{businessName}</highlight>. Para canjearla, solo tienes que crear una cuenta gratuita.

Eliminar cuenta

Cambiar tu correo electrónico activará una nueva verificación de correo electrónico.

¿Olvidaste tu contraseña?

Historial de tarjetas de regalo

Inicia sesión para gestionar tus citas

<highlight>{buyerName}</highlight> te ha comprado una tarjeta de regalo de <highlight>{value}</highlight> de <highlight>{businessName}</highlight>. Para canjearla, simplemente inicia sesión.

Recompensas

Eliminar tarjeta

Restablecer contraseña

Antes de comenzar, confirma tu dirección de correo electrónico. Te hemos enviado un correo electrónico de verificación a {email}.

Verifica tu cuenta

Estamos haciendo algunas mejoras ahora mismo

nombre del comprador

nombre

nombre del destinatario

Documento requerido

Formulario

Formulario enviado

Foto requerida

Deja tu reseña

¡Deja tu reseña! Gracias. ❤️

Formulario de cita

Después de eso, los depósitos no son reembolsables en caso de cancelación o inasistencia. Sin embargo, si reagenda dentro del plazo mencionado usando el enlace proporcionado, su depósito se transferirá automáticamente a su próxima cita.

Puedes cancelar o reprogramar antes de {time} el {date}.

Se ha enviado un correo electrónico con la tarjeta de regalo a <bold>{recipient}</bold>. Si no la ha recibido, por favor pídele que revise su carpeta de spam o correo no deseado.