Reviews

115 reviews

Marlia Mohamad

It was a wonderful experiences and will come back again. Great services from your staff.

9 Sept 2026
Michelle

A very comfortable experience with staff who will go out of their way to ensure your comfort. High standards and hair cut very well. Money well spent.

20 Aug 2026
ALVIN SHIM YU CHIEN

The barbar is very experienced. Overall very satisfied with the service from the haircut, hair wash and the receptionist at the counter

31 Jul 2026
Jessie Chin

I really enjoyed my scalp care treatment. It was incredibly relaxing, and I can’t wait for my next appointment.🥰

27 Jul 2026
Aiman

❤️❤️❤️❤️❤️. The ambience was invigorating. The welcoming drink was refreshing. The Head Spa treatment was an experience. Head and shoulder massage with aromatheraphy oil, hotstone massage, on top of the full body chair massage 🤯. To top it off, the after-drink and dessert. For the price, the whole experience is worth it!

26 Jul 2026
Nurrazman

The ambience is like a spa and retreat rather than a hair saloon. Love the warm vibes and friendly staffs. Very profesional in their work. Definitely going back here for another session.

8 Jul 2026
Fakhri

Lovely experience and service. Great results too!

29 Jun 2026
Cynthia Chin

Very friendly and accommodating staff. It was my first visit, and since I wear hijab, I didn’t realize the salon had an open-concept setup, but they kindly let me switch to a private package at the last minute. I really appreciated their flexibility and excellent customer service. My husband also loved his experience, the stylist listened to what he wanted and delivered exactly the look he was hoping for. Amazing service and recommended!

27 Jun 2026
Irene cheong

This is my first time at The Palm. The entire experience is out of the ordinary. The place feels calm ,chill and very clean. I did a scalp treatment and the young lady who did for me did a good job. Thank you for the wonderful service

11 Jun 2026
Shasya Ismail

I really enjoyed the service here. It was such a relaxing and enjoyable me time experience, and I would definitely recommend it to others. One thing I especially loved was the use of essential oils during the massage before the hair wash. The only small suggestion I have is to use a bit more conditioner, as my hair felt slightly drier than usual after the wash. Other than that, the service was excellent, and I had a wonderful experience.

30 May 2026
FCJ

First time experience with Masterpiece was great! The late evening slot on sunday was really was convenient, a nice me time after a long busy weekend. Colored my hair and had a little trim, loved the results, thanks to Crystal for her superb and calm service. Will be back ☺️

25 May 2026
Anuar Hilmei Bin Abd Karim
24 May 2026
Evonne

So relaxing and enjoying myself, I accidentally fell asleep, hahaha!

14 May 2026
Serene

I have a lovely experience with my scalp treatment. My hairdresser was very patient in explaining the issues on my scalp, applying considerate pressure during massages, and even ensured I had adequate water when I was coughing slightly. Overall, good experience and would come again!

2 May 2026
Jill Ellen

Relaxing ambience Great service - always!

19 Apr 2026
Jay Bee

Visiting from Australia for work, colleagues recommended the salon for a hair wash. I booked online for 2 hours later and was accommodated by the flexible staff. My experience from arriving in the salon to leaving was calm, relaxing, luxurious and attentive. If I lived in Miri, I would have this treatment every week! Treat yourself and enjoy a decadent appointment here. You deserve it and you will be well looked after.

15 Apr 2026
Alice

It was a really pleasant experience with Crystal. She is detail oriented and the hair massage was really soothing. Love the ambience and it certainly made my day!

2 Apr 2026
Jessica

I love the cozy environment and I feel relaxed during the hair treatment.

26 Mar 2026
Fonilla

Great service and worth the price! Definitely will come again🥰

21 Mar 2026
L

After scanning my scalp, they gave consultation about my scalp and recommended me to do scalp treatment. I did fringe’s cut too which was perfect for me. Had my dessert here. Such a great place for self pampering. Very recommended and will going back to this place for another self pampering session ❤️

20 Mar 2026