Specializing in elevated beauty experiences, delivering flawless glam, refined hairstyling, and premium enhancements tailored to every occasion.

KM  Beauty

📜 POLICY – TERMS & CONDITIONS 🔒

I understand and agree to the policy.

📌 ALL RESERVATIONS

A non-refundable deposit is required at the time of booking. This deposit will be applied toward your final service balance. By booking, you agree to all terms and conditions listed below.

⸻

❌ CANCELLATIONS & RESCHEDULING

• Deposits are non-refundable and non-transferable under any circumstances.
• To reschedule, a new appointment must be booked through the system.
• One reschedule is allowed. Any additional changes will result in forfeiture of the deposit.
• Appointments must be canceled or rescheduled at least 48 hours in advance.
• No-shows or late cancellations (less than 48 hours) will be charged 100% of the service total.
• For same-day or next-day bookings: you have 4 hours to cancel, otherwise a 100% cancellation fee applies.
• Failure to pay any outstanding balance may result in being blocked from future bookings.

⸻

💣 🔥 NO REFUND POLICY (CRITICAL)

All services are final and non-refundable once performed.

Due to the customized nature of beauty services (including but not limited to hair extensions, color, and styling), results cannot be reversed once completed.

By receiving the service, the client acknowledges that the service was performed.

⸻

⚠️ SATISFACTION & ADJUSTMENTS

It is the client’s responsibility to express any concerns during the appointment or immediately upon completion, before leaving.

If there are any concerns, an adjustment may be offered within 24–48 hours, at the stylist’s discretion.

❌ No complaints, corrections, or claims will be accepted after this time frame.
❌ Concerns reported days or weeks later will not be considered valid.

Once the client leaves the appointment without complaint, the service is considered accepted and completed in full.

⸻

🚫 DISPUTES & CHARGEBACKS

By booking and receiving services, the client agrees not to initiate a chargeback or dispute for services that have been completed.

Any disputes or chargebacks for completed services will be challenged with full evidence, including:

* Proof of service completion
* Payment confirmation
* Appointment records
* Before & after documentation

Fraudulent disputes may result in permanent refusal of future services.

⸻

📸 SERVICE DOCUMENTATION

For quality control and protection, photos and/or videos may be taken before, during, and after the service.

These may be used as proof of service completion in case of disputes.

⸻

✍️ AGREEMENT

By booking an appointment, making a payment, or receiving services, the client confirms they have read, understood, and agreed to all policies listed above.

⸻

📜 POLÍTICA – TÉRMINOS Y CONDICIONES 🔒

Confirmo que entiendo y acepto la política.

⸻

📌 TODAS LAS RESERVAS

Se requiere un depósito no reembolsable al momento de agendar. Este depósito será aplicado al balance final del servicio. Al reservar, aceptas todos los términos y condiciones detallados a continuación.

⸻

❌ CANCELACIONES Y REPROGRAMACIONES

• Los depósitos no son reembolsables ni transferibles bajo ninguna circunstancia.
• Para reprogramar, se debe agendar una nueva cita a través del sistema.
• Se permite un solo cambio de cita. Cambios adicionales resultarán en la pérdida del depósito.
• Las citas deben cancelarse o reprogramarse con al menos 48 horas de anticipación.
• Las ausencias o cancelaciones tardías (menos de 48 horas) serán cobradas al 100% del total del servicio.
• Para citas el mismo día o al día siguiente: tienes 4 horas para cancelar, de lo contrario se cobrará el 100%.
• El incumplimiento de pagos pendientes puede resultar en la restricción de futuras citas.

⸻

💣 🔥 POLÍTICA DE NO REEMBOLSO (IMPORTANTE)

Todos los servicios son finales y no reembolsables una vez realizados.

Debido a la naturaleza personalizada de los servicios de belleza (incluyendo, pero no limitado a, extensiones de cabello, color y estilizado), los resultados no pueden revertirse una vez completados.

Al recibir el servicio, el cliente reconoce que el servicio fue realizado.

⸻

⚠️ SATISFACCIÓN Y AJUSTES

Es responsabilidad del cliente expresar cualquier inconformidad durante la cita o inmediatamente al finalizar, antes de retirarse.

Si existe alguna inconformidad, se podrá ofrecer un ajuste dentro de un período de 24–48 horas, a discreción del estilista.

❌ No se aceptarán reclamos, correcciones ni solicitudes después de este período.
❌ Reclamos realizados días o semanas después no serán considerados válidos.

Una vez el cliente se retira sin expresar inconformidad, el servicio se considera aceptado y completado en su totalidad.

⸻

🚫 DISPUTAS Y CONTRACARGOS

Al reservar y recibir servicios, el cliente acepta no iniciar disputas o contracargos por servicios ya realizados.

Cualquier disputa será respondida con evidencia completa, incluyendo:
• Prueba de servicio realizado
• Confirmación de pago
• Registros de la cita
• Evidencia fotográfica del antes y después

Las disputas fraudulentas pueden resultar en la negación permanente de futuros servicios.

⸻

📸 DOCUMENTACIÓN DEL SERVICIO

Por control de calidad y protección del negocio, se podrán tomar fotos y/o videos antes, durante y después del servicio.

Este material podrá ser utilizado como evidencia en caso de disputas.

⸻

✍️ ACUERDO

Al agendar una cita, realizar un pago o recibir un servicio, el cliente confirma que ha leído, entendido y aceptado todas las políticas aquí establecidas.

Kiara was patient and so sweet to my baby girl she did amazing and her work is always perfect 

Muy buena atención,  mucha preocupación, lo mejor excelente trabajo el mejor lejos. Gracias por cumplir un sueño.

Kiara Morales

Unlock a seamless booking experience

Choose add-ons to enhance your service, or continue without any.

You'll be able to choose add-ons after selecting the service.

Add-ons for {serviceName}

Add-ons

Address

Appointment successfully booked

Processing payment

Processing deposit payment

We are reviewing your appointment request and we'll get back to you via email soon. Thank you!

Appointment request received

We sincerely apologize and welcome you to pick a new time slot or call us

Unfortunately, {businessName} had to decline your appointment request

You have cancelled your appointment

Appointment has already occurred

If you think this is an error, please contact us at <link>{contactLink}</link>.

Appointment deleted

We're sorry, but the appointment does not exist

This business has disabled online booking

You can manage the new appointment <link>at this link</link>.

Appointment rescheduled

Cancel appointment

Reschedule

Cancel or reschedule

Cancellation policy

Enter contact details

Contact

Date & time

Changed your details?

Email address mismatch

Fees help keep your account secure, hold your appointment time, and support ongoing platform improvements.

Goldie charges booking fees to help keep your account secure and support ongoing platform improvements. These fees are paid directly to Goldie.

Fill in the form before appointment

Gift Card

Customize gift card

Choose style

Choose value

Gift card redeemed

Gift card refunded

Gift cards

Hours

Invalid gift card

Loyalty Program

You have a loyalty reward of {value} off. Do you want to apply it to this appointment?

You have a loyalty reward available for this appointment. Which discount do you want to apply?

Loyalty reward available

The time to complete your booking has run out. Select a new date and time to restart the process.

Your gift card details are saved. Go back to gift card setup to restart checkout.

Payment session expired

Enter verification code

We've detected you've booked before with this business. To enjoy a faster checkout experience, we have sent you a verification code to {phone}.

Portfolio

Products

Select a product that complements your service, or continue without one.

Reviews

Services & Products

Services

{type, select, staff {Services by {name}} other {All services}}

Filter by staff

Our staff

Would you like to add sub-clients for this appointment?

We'll notify you when a slot becomes available

Successfully joined the waitlist

Available to book

You have left the waitlist

Saved cards on file

Change password

Goldie empowers independent beauty, wellness, and lifestyle professionals and their customers to manage their appointments.

Create an account to manage your appointments

<highlight>{buyerName}</highlight> bought you a <highlight>{value}</highlight> gift card from <highlight>{businessName}</highlight>. To redeem it, simply create a free account.

Delete account

Changing your email will trigger a new email verification.

Forgot your password?

Gift card history

Sign in to manage your appointments

<highlight>{buyerName}</highlight> bought you a <highlight>{value}</highlight> gift card from <highlight>{businessName}</highlight>. To redeem it, simply sign in.

Rewards

Remove card

Reset password

Before we get started, please confirm your email address. We've sent you a verification email to {email}.

Verify your account

We’re making some improvements right now

buyer name

name

recipient name

Document required

Form

Form submission

Photo required

Leave a review

Please leave your review. Thanks! ❤

Appointment form

After that, deposits are non-refundable in case of cancellation or no-show. However, if you reschedule within the above timeframe using the link provided, your deposit will be automatically transferred to your future appointment.

You can cancel or reschedule before {time} on {date}.

An email with the gift card has been sent to <bold>{recipient}</bold>. If they haven't received it, please ask them to check their spam or junk folder.

Reviews

Emily

Gabriela Madariaga

Altagracia