Joi Wellbeing

Scheduling and Cancellation Policy: - Appointments can be scheduled by contacting our receptionist or booking online. - We kindly ask for 24-hour notice for any appointment cancellations or rescheduling. - Late cancellations or no-shows may result in a cancellation fee. -We do ask for £10 deposit for each booking . 2. Confidentiality: - All client information and during sessions are strictly confidential. 3. Code of Conduct: - We maintain a professional and respectful atmosphere at all times. - Clients are expected to treat therapists and staff with courtesy and respect. 4. Health and Safety: - Clients are responsible for informing therapists of any health conditions, allergies, or injuries that may affect the treatment. - Therapists reserve the right to refuse treatment if a client's health would be compromised. 5. Payment and Refund Policy: - Payment is due at the time of service, unless otherwise arranged. - We accept cash, credit/debit cards, and other forms of electronic payment. - Refunds are offered on a case-by-case basis and must be requested within a specified timeframe. By booking an appointment with us, you agree to comply with the above terms and policies. We are committed to providing high-quality complementary therapy services while prioritizing the well-being and satisfaction of our clients. If you have any questions or concerns regarding our terms and policies, please feel free to contact us for clarification.