1. Name: 
2.Breed:
3.Age:
4. Has your dog been groomed before 
5. Vets name
6. Has your dog got any allergies 
7. Can your dog have treats 
8. Any behaviour problems e.g nervous fear aggression ect dosent like something? 
9. Any requirements 


Please remember to fill out all the answers there is more if you scroll down

Heidi's Hounds And Hairs Dog Grooming is a professional pet grooming service dedicated to providing exceptional care for your furry family members. With a focus on individualized attention, our services cater to dogs of all breeds, ages, and behaviors. Our experienced pet groomer creates a calm and homely environment for your pet, using positive encouragement and lots of love to ensure a stress-free grooming experience. We offer 1-on-1 grooming sessions and cage-free facilities to make sure your pet feels comfortable and safe throughout the process. Trust Heidi's Hounds And Hairs Dog Grooming to pamper your pup with the care and attention they deserve.

Heidi’s Hounds And Hairs Dog Grooming 

Health
Current Vaccinations/Veterinarian Information: By using my  services, owners verify their dogs are up to date with vaccinations for canine parvovirus, canine distemper virus, Leptospirosis and Infectious canine hepatitis. Proof of Vaccination shall be provided to Heidi's Hounds and Hair's on request as well as current Veterinarian information.
Health or Medical Problems & Elderly Dogs: Grooming procedures can sometimes be stressful, especially for a senior dog or dog with health problems, and can expose hidden medical problems or aggravate a current one during or after the groom. In the best interest of your pet this contract/agreement will give Heidi's Hounds and Hairs permission to obtain immediate Veterinary treatment for your pet should it be deemed necessary by us. We will do our best to contact you first, then take your pet to our authorised Veterinarian, or to the nearest Veterinarian that is available. It is agreed that all expenses for Veterinary care will be covered by the pet's owner.
Fleas/Ticks: Heidi's Hounds and Hairs strives to be a flea/tick-free environment. If your dog has a flea or tick infestation we will ask that you reschedule your grooming appointment once the flea or tick problem is under control. Dogs with a flea or tick infestation carry a risk of anaemia, infections, tapeworms and other health problems. We recommend that you contact your veterinarian for advice on the best treatment for your situation. A topical monthly flea preventative may be the most effective choice. Treating all pets in the family, as well as treating your home will help in keeping fleas and ticks under control for the long term. If fleas are found on your dog we will bathe your dog in a flea shampoo and we will have to require additional disinfecting of our premises, this will incur a €15 charge on your grooming bill. If ticks are found an additional charge of £5 will be added for their removal.

Behaviour
Aggressive or Dangerous Dogs: Owners MUST inform us if your dog bites, has bitten or is aggressive to people, other pets or specific grooming procedures. We reserve the right to refuse or stop services of your dog at any time before or during the grooming process. If your dog should bite, the owner agrees to be responsible for any and all related medical bills, recovery costs, loss of income and equipment damage.

Coat Condition
Heid's Hounds and hairs dog grooming practice humanity over vanity. If am presented with a neglected coat and believe, in my professional opinion, it is kinder to remove the coat than it is to de-mat this will be done in accordance with The Animal Welfare Act 2006. Whilst i will make every effort to identify this as part of the pre-groom consultation and coat assessment there may be occasions where the degree of matting cannot be fully identified until we commence the groom.
In this event I  will make every effort to contact you however if this is not possible i will, in my professional opinion, do what i believe is in the best interest of the welfare of the dog. By agreeing to these Terms and Conditions you are expressly agreeing to the following De-Matting disclaimer.

and Conditions you are expressly agreeing to the following De-Matting disclaimer:
De-Matting Disclaimer
Under the Animal Welfare Act 2006, it is an offence to cause unnecessary suffering to an animal: - this includes prolonged 'de-matting' which is painful and detrimental to the welfare of the dog. If you bring in your dog with more than 15 minutes of de-matting work, we are required by the Act to clip your dog short humanely or refer you to your vet to do the same. We will only attempt to de-matt 5% of a dog - which equates to about 50p sized mat behind each ear, same size in the armpits and perhaps one or two in the groin or tail area. We have assessed your dog's coat and found it to be matted, therefore it needs to be clipped short. This can be prevented by daily brushing with a slicker brush and comb. Will be happy to explain the correct way to brush your dog and suggest a grooming programme that will allow us to achieve the look you would like for your dog, this may involve more frequent visits to our salon and will certainly involve daily grooming at home. When a dog's coat becomes matted, it causes discomfort as the matts pull tightly on the skin and underlying health conditions may not be visible. When a matted coat is clipped short, it may occasionally reveal sore, reddened and irritated skin, this is due to the fact that the skin has not been able to breathe, and air circulation is not restored. Clipping a matted coat can take longer and cause additional wear and tear on our equipment so a further fee may be chargeable in addition to the normal groom price.
The process of de-matting increases the risk of injury including but not limited to cuts and grazes, skin irritations caused by the shortness of the clipper blades that will be used as well as possible haematomas.
In addition, you may see some behavioural changes such as head shaking, excessive scratching, licking and "scooting". This is where the dog will scrape their back end on the floor to relieve itching and irritations.
Should you have any concerns you should seek advice from your usual vet.
a Reasonable Condition and Temperament. Additional charges will apply for the extra time and products involved in grooming neglected coats, in-particular those
which require clipping off due to severe matting and for dogs whose temperament or health also requires more time to complete. Additional charges may be incurred due to the wear on equipment, additional products used, as well as time and skill needed to remove matting.

Accidents
There is always a possibility that accidents can occur during a groom.
Grooming scissors and equipment are sharp, even though I use extreme caution and care in all situations.
Dog's that move or wriggle around can increase the chances of nicks, scratches and quickening the nails.
I make every effort to ensure the safety of your dog but grooms may be refused if it is too dangerous to carry on.
My first concern is for the welfare of your dog so in the event of an injury or illness a vet may be called by myself and unless it can be clearly shown I am liable, all costs in connection with and in the carrying out of his instructions shall be at the owner's cost.
I recommend all dogs are insured.


Pricing
No Shows/Missed Appointments if you cancel within 24 hours of your appointment a 50% charge will incur. My prices vary due to how long the groom takes to coat condition and behaviour of the dog.
Please note that I am a lone groomer so some grooms may take longer than others, Please do not discuss any of my work that I have done with other groomers! if your not happy with the groom please let me know and we can sort something out, Please do not share any of my information on other grooming sites or groups

Parker looks amazing and came out smiling. I was so impressed with the cut and care given, we will be regulars! 

Lottie looks beautiful as always. 
Heidi is very friendly and Lottie is very happy being left with her

as bonnie bless her was in a mess heidi preformed great things  ' yours robert/susan/not frgeting bonnie

Incredibly impressed!  My little dog has quite a tricky coat and she looks fabulous now. Thank you!  

Looks great, smells beautiful and a  lovely lady groomer.

We are so pleased with the grooming of our small cockapoo Cherry. She has so far had her 3 puppy intro grooms and now 2 full grooms and each time she is made to feel at ease and comes out looking and smelling so much better! Thank you so much! Highly recommend. 

Heidi was brilliant with my chocolate Labrador chunk Amalfi, he was very pampered and looked fantabulous when I collected him. Amalfi is a very bouncy high energy boy but Heidi gelled with him straightaway and put my mind at ease. He smells divine, his nails are much shorter, ears really shiny and coat looking much better now his summer coat has been deshedded. Highly recommend Heidi for making any dog look and feel amazing. Thank you Heidi, Amalfi will see you again soon!

Really lucky to get a last minute appointment.  Alfie looks super, has had a lovely clip and is able to see where he is going again. Thank you Heidi for looking after him and sending him back looking much smarter.

I have been taking my dog ‘Biscuit’ to Heidi for over a year now. My dog was very nervous at first due to previous issues with groomers. Heidi done a few meet & treats before even going anywhere near Biscuit for a haircut! She had all the time in the world to make sure my dog was comfortable with her before starting and this clearly paid off! Biscuit pulls me in to get her groom.. even on the days when Bisc is nervous Heidi always makes her at ease. Would highly recommend!

Fantastic! Fabulous service as always. Thank you xx

My dog Maisel had a bad experience at a groomers when she was younger but since meeting Heidi it has been a much more positive experience. Heidi is so caring and has given Maisel so much time getting her used to being groomed. We travel from London she is so good :)

i am  very please with my hair just what i had asked for and will be coming again see you in a few weeks

Heidi did an amazing job on my cocker who is not the most best behaved when having a groom and will moan all the way through 

Heidi is amazing with our 2 dogs would definitely recommend her ,she does every thing to make the dogs  are happy and at ease x

Heidi, I just wanted to say thank you so much for sorting my Scruffy out. He looked and smelt beautiful. He doesn’t let us do much on the grooming side but you obviously have the touch and I loved the clip you sent to me with him sat very well behaved having his hair clipped, I couldn’t believe it. He’ll definitely be seeing you in 8 weeks. Thanks again for being so good with him

Ratings & Reviews

Laurel Hill

Ruth Dover

susan harrison/bonnie

Emma

Jäger cullen

Melanie Duffy

Kerrie

Jane

Laura Norman

Lucia

Ellen Hurst

Kate Peterson

bonnie harrison

Rachel maile

Sam weston

Sarah Brooks