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Alo Nail Haus

1. Citas
	•	Todas las citas deben ser agendadas con anticipación.
	•	Se recomienda llegar puntual.
       •.     Se requiere foto de las manos.

2. Tardanzas
	•	Se otorga un tiempo de espera de 10–15 minutos.
	•	Luego de ese tiempo, la cita puede ser cancelada o reprogramada con un cargo de $25.00

3. Cancelaciones
	•	Cancelaciones deben hacerse con al menos 24 horas de anticipación.
	•	Cancelaciones tardías pueden resultar en un cargo o pérdida de depósito.

4. Depósitos
	•	Algunas citas requieren depósito para ser confirmadas.
	•	El depósito no es reembolsable si no se cumple con la política de cancelación.

5. No Show (no presentarse)
	•	Clientes que no se presenten perderán su depósito.
	•	Se podrá requerir pago completo anticipado para futuras citas.

6. Acompañantes
	•	No se permiten acompañantes (a menos que sea necesario).

7. Garantía del servicio
	•	Se ofrece garantía de 24 horas por defectos del servicio (levantamiento, etc.).
	•	No aplica por mal uso.

8. Salud e higiene
	•	No se atienden uñas con infecciones, hongos o heridas.
	•	Se mantiene un ambiente limpio y desinfectado.

9. Pagos
	•	Métodos de pago aceptados: (efectivo, ATH- MÓVIL .).
	•	El pago debe realizarse al finalizar el servicio.

10. Respeto
	•	Se espera respeto mutuo entre cliente y técnico.
	•	Cualquier falta de respeto resultará en cancelación del servicio.

Greishalez Diaz

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