Granada Grand

The booking & cancellation policy is as follows: Your Package includes fees for nights requested per package selection, the cleaning fee and the deposit fee. The $500 deposit is fully refundable within 48hrs of checkout as long as there is no damage documented or excess cleaning required. The only additional fees will be the card processing fee the platform adds to the transaction at checkout. This is a fee of 3.5% +$0.30 added to the total. Bookings can be rescheduled once without penalty. Rescheduling within 7 days may result in forfeiture of the refundable deposit. Bookings can be modified by the manager to add dates at any time as long as the dates are available. Booking modifications requesting to reduce the length of stay will be considered a cancelation of the requested dates and will follow the cancelation policy. Cancelation policy: Cancel within 24 hours for a full refund up until 7 days prior to check-in. Outside of the 24 hour window: Cancel within 30 days of check-in and get a 50% refund. Cancel within 14 days of check-in is non-refundable. Multiple/excessive bookings and cancellations will result in forfeiture of deposit for bookings and cancellations made over 30 days prior to check-in and not cancelled within 24 hours of booking. This may also result in denial of any future booking requests. Refundable $500 Deposit will return to the available balance in your account based on the processing time of your financial institution. In the event that all or a portion of your deposit needs to be withheld for damages or excess cleaning fees an itemized list with accompanying documentation will be provided. Rules and Terms of Booking By booking you understand and accept the terms listed herein. Parties are not Authorized and may result from expulsion from the home and termination of your stay prior to originally scheduled check-out time and forfeiture of all payments and deposits. The Cleaning fee is for general clean up and turnover of the property. This includes wipe down and sanitation of all surfaces, cleaning of all common areas, bedrooms and bathrooms. Laundering of all linens, bedding and towels. Expected guest etiquette is to gather and properly dispose of all trash. pull linens from beds that were used and at least soak the dishes or load them in the dishwasher. We simply expect guests to respect the home. If it looks like a frat party happened and no one attempted to clean anything, this will be considered in excess of what the cleaning fee covers and will be reduced from the deposit.