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Hi there, for the large and extra large dog grooming please contact us Via phone call, text message or email to make an appointment. Thank you. 

Fluff&Buff Pet Grooming Studio

Cancellation Policy: We understand that plans can change. If you need to cancel or reschedule your appointment, please do so at least 24 hours in advance. Failure to provide sufficient notice for cancellation may result in a cancellation fee.
Size Booking:
    • We do not accommodate incorrect size bookings. Kindly take into account the size of your pet when making a booking.
Health and Vaccinations:
    • For the safety of all pets and our staff, we recommend up-to-date vaccinations. 
    • If your pet is found to have fleas or ticks, we may administer treatment at your expense. Fleas shampoo will be administered upon detecting any fleas or ticks, with an additional charge for environment cleaning starting from $50
 Matted Coats:
    • At Fluff&Buff, the well-being of your pet is our utmost concern. Heavy matting, if not attended to, can lead to discomfort and stress for your pet and pose challenges during removal. Addressing this requires extra time and care, incurring a surcharge of $15 per 15 minutes. 
Nail Trimming:
    • Our groomers will trim a pet's nails only if the pets permits. If the pet shows resistance during the nail trim, the service will be omitted for the safety of both the pet and our groomers. The full-service price remains applicable even if the nail trim is not carried out.
Pet Behaviour:
    • While we strive to provide a comfortable environment, some pets may become anxious or agitated during grooming.
    • We reserve the right to halt or modify services if we believe it is in the pet’s best interest, time and service charges will be applicable, with payment required upon the pickup of your pets.
Owners Attendance:  
    • In the interest of your pet's safety, our staff, and yourself, we kindly request that owners refrain from being present during the grooming process. This precaution aims to avoid potential grooming challenges, as pets can become more difficult to handle or pose an increased risk of injury when overly excited or attempting to reach their owners. Experience shows that 99% of pets settle well when their owners step out during grooming.
Grooming Outcomes:
    • We make every effort to meet your pet’s grooming needs, but results can vary depending on the condition of the pet’s coat and behavior.
    • We will discuss the desired grooming style with you before starting and aim to achieve your expectations.
Liability:
    • While we take every precaution to ensure the safety of your pet, accidents can occur. Fluff&Buff Pet Grooming Studio is not liable for injuries or illnesses that may arise during or after grooming.
Payment:
    • Payment for grooming services is due at the time of pick-up.
    • We accept cash, credit/debit cards, and other payment methods as specified.
Late Pick-Up:
    • We kindly request that you pick up your pet promptly at the scheduled time. A late pick-up fee may apply if you are significantly delayed.
Special Instructions:
    • Please inform us of any specific requests or medical conditions related to your pet when scheduling the appointment.
Privacy Policy:
    • We respect your privacy and will not disclose your personal information to third parties without your consent.
Changes to Terms and Conditions:
    • These terms and conditions may be updated from time to time, and the latest version will be available on our website.
We will communicate any additional charges before proceeding with the grooming process. Your understanding of this policy is appreciated.
By booking an appointment with Fluff&Buff Pet Grooming Studio, you agree to these terms and conditions. If you have any questions or concerns, please don’t hesitate to contact us.

I love the service we get given from Fluff and buff pet they give me quick services after my phone call booking my appointment and my dog is always been groomed well 

Cheers
Brian Brown 

Mia is an awesome dog groomer.  Not only does she do a great job with my pups, and they look great,  she is super kind to them, especially to my very older pup. Definitely recommend her service. 

Very friendly, I love taking my baby there  for his grooming, I love the way my baby look and the beautiful smell.
Highly recommend it 👌 👍 ❤️

Needed an urgent job done as my original dog groomer fell sick and dog had juat come back from daycare. Easy communication and did a great job with my Coco. 5 stars!!

Have always been great with my dogs, one of my dogs is very anxious and she is so great with her

Real good service. my pup look and feel great after visiting 

It was our puppy’s very first grooming appointment, and we couldn’t be happier! The groomer was incredibly gentle and detailed — you can really tell they care about the dogs. Our little one came out looking adorable and completely at ease. Highly recommend this place to anyone looking for a caring and professional groomer! 🐶✨

My dog Millie looks amazing after the grooming. Mia(🤔) is very friendly. Millie was happy not stressed. 
Thank you for the professional service. 
See you again in a few months time. 

Mia did a beautiful haircut on our Silky Terrier
 She listened to what I wanted and  is gentle and kind to Txiki.  Thank you Mia.

This is the best grooming place that I been to, much cheaper and also they are so incredible in trimming my dog and I also recommend people to visit this place more often ly 

Best place for our Shihtzu. She is always taken care of at fluff and buff and we love the results after every groom. Thanks for your service and keeping cozy happy all the time.

Woof woof from Joey. Thank you for my mini groome today. My Mimi is very happy with it and said I look lovely and fluffy. I know my mimi is over the top with her demands but she just wants the best for me. We appreciate your gentle care and all the love you give me. Woof woof from Joey💙🙂‍↔️🙏🥰

She loves her new look. Not stressed. Happy. Looking forward to her next visit. 

Thank you for the beautiful job you done on Billie. He looks amazing and I got many compliments on how good he looked on our walk last night and this morning 🤩

Always a treat taking my babies here. Caring and compassionate. Thank you.

Really great service! Groomed my shihtzu well and smelled so good!

This was the second time our pup Sadie visit your studio, and both times we were extremely happy with the service. 
not only was she beautifully groomed, but did not seem stressed at all.  She was happy and looked amazing.
Amazing.


We will definently book again.
10 star experience

Absolutely lovely ! Lily always loves seeing her favourite groomer 😊 and she always does and amazing job whenever we take her 

It’s our second visit (after our old groomer decided to close their shop) and I think we’ve found our new regular groomer. 

We love Mia. She is so kind to our dog Mia and she does an amazing job with her groom and making her feel welcome and comfortable. 

Really great service.  Dogs are beautiful and soft and they were well looked after. 

My boy Benji is always so nervous with his past groomers but when he has been to you his is happy and looks and smells fantastic. Thank you for taking your time with him and he obviously loves getting groomed with you. See you soon  🥰

Thank you, Maxi looks amazing. Will definitely bring him back

Didn't know what to expect being first time with a pet..but after a brief discussion, felt confident Molly was in good hands. Very happy with the result. Thank you!

Super happy with our fur babies groom today. Fast and efficient service. Thank you! 

Beavis had his first visit with Fuff and Buff today and loved the experience. He came home looking beautiful and smelling wonderful. Fluff and Buff was very professional and friendly. Highly recommend her.
Thank you for your amazing work!

An amazing groom thank you so much for looking after my 2 boys - they look amazing!


Had my dog come in for a summer cut and he looked great. He looked very neat and tidy and nails were also trimmed nicely! 

Excellent service, friendly staff and a nicely groomed dog.

Amazing service! Highly recommended. Will be using again soon!

I had a wonderful experience with Mia. She was so caring and gentle with my dog, really taking the time to make sure he felt comfortable throughout the grooming session. The grooming itself was fantastic—she did an amazing job, and my dog looked great! It’s clear she takes pride in her work and genuinely cares about the pets she grooms. Highly recommend her to anyone looking for a skilled and compassionate groomer!

Lots of empathetic care taken with our nervous (screaming) fur baby. Nice to know she was in loving hands.

Caring and professional groomers. My rag dolls were well taken care of. Thanks and appreciate the great service 👍.

Mia is so lovely and kind to our little dog Layla and she does an amazing job grooming her. We are so happy with her service.


My 6 yr old toy poodles groomer retired, so for the first time we came to Fluff & Buff for a full groom.
They did a beautiful job in a timely manner.
Gilly was so pleased he gave the groomer a nose lick.
We'll certainly be back.

Amazing! Friendly Service, great communication and Siana loved her 'spa' day.   Thank you! 

I  usually take my long hair cat, great service everytime!

My little Ivy loves going to Fluff & Buff . She gets a fabulous groom and they are so gentle with her. When I pick her up she is not distressed or anxious. I am very happy with the complete service and will continue taking her to her favourite groomers.

We have been taking our dog Layla to see Mia at Fluff n Buff pet grooming for about 6 months now and she is amazing. Our Layla gets quite anxious going for a groom and Mia is so lovely to her and tries to help reduce her anxiety with her lovely manner.
We also are very happy with the groom she does on Layla.
We would definitely recommend taking your dog to Fluff n Buff 

Been going to Fluff & Buff for a few months now, and have also recommended them to the rest of my family.

Awesome service, great communication and everything is negotiated (regarding what to cut, what not to cut.  Pricing is very reasonable. 

Our dog is always happy to visit Fluff and Buff.  An excellent service and great value for money.

Great service and we love the dogs haircuts - thank you Mia 

Love taking my King Charles to Fluff and buff. He is literally fluffy when I collect him and smells good. Great people working there, really friendly

Thanks Fluff&Buff for taking care of Ace 

I’m super happy with my girls groom, she looks amazing!!! Fluff&Buff you never disappoint 🤩

Fluff&Buff

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