Clawsy Queen

MAKE READING A HABIT. Please read details below. •• BOOKINGS/RE-SCHEDULING/DEPOSIT/CANCELLATION •• • Security deposit should be paid within 24h after booking. Otherwise, booking request will be declined. • After your appointment is accepted, you have 24 hours to cancel and receive a refund (not applicable for rescheduled appointments). Otherwise, we will ask you to reschedule instead. • Rescheduling should be done at least 72 hours prior to your appointment; late notice will result in forfeiture of your security deposit, rescheduling fee of P500 shall be paid and another security deposit shall be paid if you wish to secure another slot. • You can reschedule your appointment at maximum of 2 weeks from the date of appointment;otherwise, security deposit will be forfeited and another security deposit shall be paid. • You are allowed to reschedule your appointment once; otherwise, the security deposit shall be forfeited and another security deposit should be made if you wish to secure another slot. • In case of bad weather or emergency, security deposit will not be forfeited but should be rescheduled within 2 weeks. Otherwise, another security deposit is required if you wish to book a new slot. • Security deposit shall be forfeited if you request to cancel your appointment; additional cancellation fee of the amount of the service booked will be charged for appointments cancelled with less than 72 hours notice. • Late fee of P300 will be charged to clients arriving 15mins past the scheduled time and another P500 for the next 5mins. • Appointment will be cancelled if the client hasn’t arrived 30mins past the scheduled time without any notice; security deposit shall be forfeited and cancellation fee of P500 shall be paid. •• PAYMENTS •• • Security deposit receipt should be attached on the form upon booking for our validation. • We support cashless transaction; we prefer payments to be either via Gcash, Maya, or Bank Transfer. •• NAILS/WARRANTY •• • We will charge the removal of any extensions and polishes your nails have. • We don’t do retouch, repair and refill of foreign sets. • We only offer 3 days warranty for every set we make; retouch is free of charge if it is due to our work. • Retouch and repair only covers the same design as the current set. New design or polish change is subject for additional charges. •• REMINDERS •• • Don’t book if you’re in a hurry. We don’t want to rush our work. • Be on time. Nail extension set takes 3-4hrs to finish so every minute is important. • Sudden change of design is not allowed, unless/otherwise it is relatively close to the quoted set. • No pets, kids and only 1 companion is allowed. • Smoking and vaping around the area is strictly prohibited. • My cat is roaming around the house; furs might be everywhere. • Avoid touching your face/hair/phone/food once the session starts. • ALWAYS relax your hands. By booking your appointment means you agree with our policy.