๐—•๐—ฟ๐—ผ๐˜„ ๐—Ÿ๐—ผ๐˜‚๐—ป๐—ด๐—ฒ - ๐—”๐—น๐—ถ๐˜€๐—ผ๐—ป ๐—ฆ๐—ฎ๐—บ๐˜‚๐—ฒ๐—น๐˜€

About

Welcome and thank you for scheduling your salon service with Alison of Brow Lounge

Policy and Terms

Please read thoroughly and agree. โ€ข ๐—ฆ๐—ฒ๐—ฟ๐˜ƒ๐—ถ๐—ฐ๐—ฒ ๐—˜๐˜…๐—ฝ๐—ฒ๐—ฟ๐—ถ๐—ฒ๐—ป๐—ฐ๐—ฒ ๐—š๐˜‚๐—ฎ๐—ฟ๐—ฎ๐—ป๐˜๐—ฒ๐—ฒ โ€ข I make every attempt to ensure that you are satisfied with your experience at Brow Lounge. In the event that you are not completely satisfied, please let me know at the time of your service or within 24 hours after your service has been performed via Email or WhatsApp. โ€ข ๐—ฅ๐—ฒ๐—ณ๐˜‚๐—ป๐—ฑ๐˜€ โ€ข All services are non-refundable but I will be more than happy to schedule a corrective  service free of charge. The service must be a mistake from the service provider not something you might have changed your mind about after the services were performed. In the event of a disagreement, a re-service must be validated by myself. Customers have 48 hours to contact the salon to receive a complementary service to discuss any dissatisfaction. Corrective services will not be allowed 5 days past the initial service date. โ€ข ๐—ฆ๐—ฎ๐—บ๐—ฒ ๐——๐—ฎ๐˜† ๐—–๐—ฎ๐—ป๐—ฐ๐—ฒ๐—น๐—ฎ๐˜๐—ถ๐—ผ๐—ป๐˜€ โ€ข If you choose to cancel your appointment on the day of your appointment, you are liable for the full cost of your booked service. โ€ข ๐—ก๐—ผ ๐—ฆ๐—ต๐—ผ๐˜„๐˜€ โ€ข In order to respect the time of our technician, all appointment no-shows are subject to a full cost of service no-show fee. Please be advised if you no-show on a rescheduled appointment (a second no-show) we will not schedule any future appointments without first collecting full payment for your needed service(s) in your initial booking. โ€ข ๐—”๐—ฝ๐—ฝ๐—ผ๐—ถ๐—ป๐˜๐—บ๐—ฒ๐—ป๐˜ ๐—–๐—ต๐—ฎ๐—ป๐—ด๐—ฒ๐˜€ โ€ข We understand that due to your busy schedule you may have to cancel or change an appointment with me. In order to respect the time of both our clients and myself, I simply asks that you notify me  of cancelation, changes or reschedule your service at least 48 hours prior to your appointment. This policy ensures that technician has ample time to fill the appointment slot. Should you need to cancel your appointment 24 hours prior to the scheduled service you will be held liable for full cost of your service. โ€ข ๐—Ÿ๐—ฎ๐˜๐—ฒ ๐—”๐—ฟ๐—ฟ๐—ถ๐˜ƒ๐—ฎ๐—น๐˜€ โ€ข Please be courteous to your technician and fellow clients by arriving on time (or early) to your scheduled appointment. If you are 10 minutes late for your appointment and you have not notified your technician. Clients arriving more than 15 minutes late for your scheduled appointment will forfeit the original appointment and be rescheduled to the next available date & time. You will be held liable for any owed amounts for the booked slot as for this error. โ€ข ๐—ก๐—ผ ๐—”๐—ฑ๐—ฑ๐—ถ๐˜๐—ถ๐—ผ๐—ป๐—ฎ๐—น ๐—š๐˜‚๐—ฒ๐˜€๐˜๐˜€ โ€ข Brow Lounge asks that you please bring only yourself to your scheduled appointment. Any extra guest or children should be receiving a service. Please do your best to honor this policy. In the event that you do not honor our requests, your appointment will forfeited or rescheduled. โ€ข ๐—ฅ๐—ฒ๐—ณ๐˜‚๐˜€๐—ฎ๐—น ๐—ผ๐—ณ ๐—ฆ๐—ฒ๐—ฟ๐˜ƒ๐—ถ๐—ฐ๐—ฒ โ€ข Brow Lounge has the right to refuse service to anyone demonstrating inappropriate behavior before or during the scheduled service. โ€ข ๐—ฃ๐—ฟ๐—ผ๐—ฝ๐—ฒ๐—ฟ๐˜๐˜† ๐——๐—ฎ๐—บ๐—ฎ๐—ด๐—ฒ โ€ข Brow Lounge reserves the right to invoice a client who breaks or damages any property within the salon space and payment is to be made within 7days failure to adhere will result in facing legal action. โ€ข ๐—•๐—ผ๐—ผ๐—ธ๐—ถ๐—ป๐—ด ๐—™๐—ฒ๐—ฒ โ€ข Please request banking details soon after requesting an appointment in order for you to pay the R100 Non Refundable Booking Fee , once your Proof of Payment has been receiced via Whatsapp 074 697 97 82 , only then your booking request will be approved!! Balance is payable a day ahead of your appointment in via instant EFT. โ€ข ๐—ฃ๐—ฎ๐˜†๐—บ๐—ฒ๐—ป๐˜ ๐— ๐—ฒ๐˜๐—ต๐—ผ๐—ฑ โ€ข Cash or Instant EFT (Bank Info on request) Balances are due on or before your appointment (EFT must be instant payments) ** Please be advised that the salon closure times will take place depending on what the emergency is or other personal reason but will be done at the discretion of the owners, please keep an eye on Brow Lounge's Social Media Pages for any such notifications. Regards Alison โ€ข Contact Information โ€ข WhatsApp | Call : 074 6979 782 Email : browloungealison@gmail.com Address : 2 Wagtail Street, Pelikan Park, Cpt  (Entrance and Parking in Starling Road / corner Maisonette)

Hours

Sunday

Closed

Monday

Closed

Tuesday

Closed

Wednesday

12:00 - 19:00

Thursday

12:00 - 19:00

Friday

12:00 - 19:00

Saturday

10:00 - 12:00

All services

Modest Brows (Bleaching only)

โ€ข Can be done every 2-4weeks. โ€ข Add a Tint at extra cost for a more defined looked.

30 min | R 120

Modest Brows (Bleaching & Tint)

45 min | R 240

Modest Brows (Mapping, Bleaching & Tint)

45 min | R 300

Modest Brows (Mapping, Bleaching, Lamination & Tint)

1 h 30 min | R 450

Brow Mapping - Ideal for Tinting and over grown Brows (excl Wax and Tint)

Ideal for unruly, out of shape and 1st time brow guests

5 min | R 60

Lash Tint

15 min | R 120

Brow Tint (excl. Wax)

ยฎ Refectocil ยฎ Excludes Brow Shaping and Mapping

20 min | R 120

Brows Wax

Specify wax or thread when booking

15 min | R 120

Lip Wax

Specify wax or thread when booking

15 min | R 100

Chin Wax

Specify wax or thread when booking

15 min | R 100

Nose Wax

Nostrils

5 min | R 100

Ear Wax

Earlobes

5 min | R 100

Forehead Wax

5 min | R 100

Full Face Wax

Please specify which areas you would prefer either wax or thread

30 min | R 300

Brow & Lip Wax

Please specify hair removal you desire upon booking.

30 min | R 220

Brow Wax & Tint

Please specify hair removal you desire upon booking.

30 min | R 240

Brow , Lip Wax & Tint

30 min | R 340

Underarm Wax

15 min | R 150

Leg Wax

From the knee down Full Leg Wax R400

20 min | Half Legs R200 / Full Legs R400

Bikini

15 min | R 200

Brazilian Wax โ™€๏ธ

Optional butt strip

30 min | R 380

Manzilian Wax โ™‚๏ธ

Sac and crack

30 min | R 400

Mankini

30 min | R 250

Pensioners 60+ : Brows

15 min | R 60

Pensioners 60+ : Lip Wax

5 min | R 50

Pensioners 60+ : Chin Wax

5 min | R 50

Pensioners 60+ :Brow Tint

15 min | R 60

Callout Fees (Southern Surburbs Only)

Please check with Alison to find out if she does cover your area of residence.

50 min | Dependent on e-hailing services to and fro destinations. Treatments must be the value of R800 and more.