The Grooming Gypsy

▫️All Deposits are required to reserve an appointment slot through our online portal. This helps to prevent no call/no shows. ◽️Clients are preferred to set up Pre-Booked Appointments at the end of their initial appointment to ensure no hassle or need for over booking when needing specific days/times of the week to accomodate deadlines or other scheduling issues. This also cuts down on the after hour work/office requirements for myself once I leave shop. ▫️Re-scheduling//Canceling Appointments is expectedto an extent and are completely understood: -- I DO require a full 48 hour notice when re-scheduling or cancellation is needed. This allows me a reasonable amount of time to fill your appointment slot with another client to avoid loss of income. Any Appointments cancelled within less than 48 hours notice will be subject to a cancellation fee of $30-$60 depending on your pets size/usual grooming price and the amount of time that was set aside to complete your pets groom. ◽️NO CALL//NO SHOW Appointments are unacceptable and leave me no time to fill your pet's time slot with another client , resulting in loss of income and unnecessary, pro-longed wait times for clients who could have utilized the potential availability. -- 1st time NC//NS Appointments are required to pay 60% of their usual grooming price. 2nd time NC//NS Appointments are required to pay 100% of their usual groom price. 3rd time NC//NS Appointments will be charge 100% of their usual grooming price and will be required to pre-pay before future appointments or will no longer be booked for any future appointments. ✴️✴️ALL pets are required to have some *up to date* form of flea preventative. -- if your pet has fleas and requires flea treatment, you are required to provide that information at the time of booking to allow me the proper time and awareness to prepare my space for the presence of fleas and to quickly address and treat the issue before allowing the issue to spread within the shop.- failure to disclose the presence of fleas prior to your appointment will result in a Maitnenance fee of $30+ to cover the cost of suppliesand time required for treating the building to prevent the spread of fleas to other clients' pets. (The fee amount applied is based off of the amount of time your pet was left untreated within the facility due to the lack of information provided at the time of booking, as well as the amount of neighboring pets that are present within close proximity of your pet while waiting, as well as how many of those neighboring pets required additional flea baths due to being within close proximity of your pet-- meaning those pets that were being kenneled on either side of your pets kennel or were allowed to free roam in the groom room in between/during or directly following your pets grooming process) I provide options that are both unique && flexible in the ways of booking to accomodate each clients personal preferences. -One on One -V.I.P && Express && All Day Stay Grooming. Feel free to ask for more information if you feel one of these options may better fit or your schedule/preferences. Additional Fees do apply && are dependent on the grooming option selected as well as the time && work needed to complete. ⅞