Everlong by Emma provides bespoke hair extension services with a focus on natural finish, hair health, and longevity. Each client is carefully assessed to ensure extensions are suited to their hair type, lifestyle, and goals, with honest advice and a personalised approach at every stage. Trusted by clients with over 300  5 star reviews.

Everlong By Emma

Everlong by Emma – Terms & Conditions

By booking an appointment with Everlong by Emma (Emma Payne), you confirm that you have read, understood, and agreed to the following terms:

Hair Extensions & Hair Loss

• All hair extension services are carried out with professional skill, care, and industry-approved methods.
• Everlong by Emma / Emma Payne will not be held liable for any hair loss, thinning, breakage, matting, shedding, or scalp issues that may occur during or after wearing hair extensions.
• Hair loss or damage can result from factors including, but not limited to: incorrect aftercare, poor maintenance, excessive tension, existing hair/scalp conditions, medical conditions, medication, lifestyle factors, or failure to attend recommended maintenance appointments.
• Responsibility for the condition of the natural hair and extensions transfers to the client once the service has been completed.

Aftercare & Maintenance

• Correct aftercare must be followed at all times. Aftercare advice will be provided verbally and/or in writing.
• Failure to follow aftercare guidance, attend maintenance appointments, or protect the hair correctly (including sleeping, brushing, heat use, swimming, or chemical exposure) voids any responsibility on the part of Everlong by Emma.

Colouring & Chemical Services

• All colouring and chemical services are carried out based on information provided by the client.
• Everlong by Emma / Emma Payne accepts no liability for adverse reactions, hair damage, or unsatisfactory results where full and accurate hair history has not been disclosed.

Patch Tests

• Patch tests are offered and strongly recommended where required.
• If a client chooses to decline or fails to attend a patch test, Everlong by Emma / Emma Payne accepts no responsibility or liability for allergic reactions, sensitivity, or adverse effects resulting from the service.

Client Responsibility

• It is the client’s responsibility to disclose all relevant medical conditions, medications, scalp issues, previous chemical history, and lifestyle factors prior to treatment.
• Everlong by Emma cannot be held liable for issues arising from undisclosed or inaccurate information.

Concerns & Liability

• Any concerns must be raised within 48 hours of the appointment. Issues reported after this time will be considered the result of aftercare, maintenance, or external factors.
• Everlong by Emma / Emma Payne will not be liable for indirect, consequential, or ongoing damage following the appointment.

Acceptance of Terms

• By booking and/or attending an appointment, the client accepts full responsibility for ongoing care and confirms acceptance of these Terms & Conditions.

Everlong by Emma – Terms & Conditions

By booking an appointment with Everlong by Emma (Emma Payne), you confirm that you have read, understood, and agreed to the following Terms & Conditions.

⸻

Consultation & Client Responsibility

• A consultation is carried out prior to services. Clients must disclose all relevant information, including but not limited to: medical conditions, medications, hormonal changes, lifestyle factors, hair history, previous chemical services, and home haircare products.
• Everlong by Emma cannot be held liable for issues arising from undisclosed, inaccurate, or withheld information.

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Hair Extensions & Hair Loss

• Hair extension services are carried out professionally and with due care using industry-approved methods.
• Everlong by Emma / Emma Payne will not be held liable for hair loss, thinning, breakage, matting, shedding, scalp issues, or changes in hair condition, which may occur during or after wearing extensions.
• Hair loss or damage may result from factors including (but not limited to): fine or fragile hair, previous bleach or chemical services, medical or hormonal changes, medication (including GLP-1 medications), lifestyle, friction, heat, poor maintenance, or incorrect aftercare.
• Responsibility for the condition of the natural hair and extensions transfers to the client once the service is completed.

⸻

Aftercare (Verbal & Written)

• Verbal aftercare advice is provided at every appointment and may also be provided in writing or via message.
• By proceeding with the service, the client confirms that aftercare advice has been explained and understood.
• Everlong by Emma is not responsible for damage or issues resulting from failure to follow aftercare guidance, including brushing, heat use, sleeping habits, product choice, or maintenance schedules.

⸻

Maintenance & Wear Time

• Clients must attend recommended maintenance appointments within the advised timeframe.
• Wearing extensions beyond the recommended period, delaying maintenance, or declining advised breaks may result in damage, for which Everlong by Emma will not be held liable.
• Everlong by Emma reserves the right to reduce density, recommend breaks, or refuse continuation of extension services where hair health may be compromised.

⸻

Colouring & Chemical Services

• Colour and chemical services are carried out based on information provided by the client.
• Everlong by Emma is not responsible for adverse reactions, damage, or unsatisfactory results where hair history is incomplete, inaccurate, or where services have been carried out by another salon.
• Extensions and natural hair may respond differently to colour; exact colour matching cannot be guaranteed.

⸻

Patch Tests

• Patch tests are offered and strongly recommended where required.
• If a client declines or fails to attend a patch test, Everlong by Emma accepts no liability for allergic reactions, sensitivities, or adverse effects.

⸻

Home Care & Product Use

• The client is responsible for using extension-friendly, suitable products.
• Everlong by Emma is not liable for damage caused by unsuitable home care, including drying/fast-dry sprays, excessive heat, alcohol-based products, or lack of protection.
• Clarifying products should only be used occasionally, as advised.

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Photos & Records

• Before, during, and after photographs may be taken for professional records and client protection.
• These images will be stored securely and used only for documentation unless consent is given otherwise.

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Concerns & Timeframes

• Any concerns must be raised within 48 hours of the appointment.
• Issues reported after this period will be considered the result of aftercare, maintenance, or external factors.

⸻

Professional Discretion

• Everlong by Emma reserves the right to refuse or discontinue services where hair condition, client behaviour, or non-compliance with advice presents a risk to hair health or professional standards.

Aftercare (Verbal & Written)

• Verbal aftercare advice is provided at every appointment and may also be provided in writing or via message.
• By proceeding with the service, the client confirms that aftercare advice has been explained and understood.
• Everlong by Emma is not responsible for damage or issues resulting from failure to follow aftercare guidance, including brushing, heat use, sleeping habits, product choice, or maintenance schedules.

Emma is amazing at what she does, she always makes my hair look lovely, and she's such a lovely friendly person aswell 🫶🫶🫶

Gone to Emma for years  for everything Amazing and puts her heart and soul into your appointment and  it is literally a 1-1 experience  as she books that time out with you . Highly recommended ❤️

As knowledge, friendly and kind as ever. Wouldn’t go anywhere else! 

Love my extensions by Emma, wouldn’t go anywhere else 

Emma is unbelievably good at what she does - I'm so glad I found her!  On top of that, she's just a lovely person and it's a pleasure to see her every 6 weeks.  I can thoroughly recommend 'Everlong By Emma'!

I have been going to Emma for my hair extensions for over 10 years. She is the best in the business and my hair is always amazing! I’ve recently started getting my hair coloured with Emma and I would never go anywhere else! She is a perfectionist :) 

Fantastic - so knowledgable & informative in what she’s doing it and why she’s doing it, She’s also very gentle with you aswell.
 I’ve had Botox & Lumi eyes with Emma recently & previously she provided my hair extensions which where equally amazing - with both Asethetic procedures you wouldn’t even know I’d had a needle near my face - no bruising & very minimal redness to both under eye & forehead with brilliant results.
Thanks Emma your gonna have to put up with me for a while longer 🌟

Highly recommend Emma, such a lovely person and makes you feel very comfortable. I get a weave fitted and everytime my hair is gorgeous and is fitted perfect to how I like it. 

Emma is amazing!! I am a fussy customer, but Emma takes it all in her stride whilst proving the best service and never gets it wrong. I've been going back to her for years and wouldn't trust anyone else 🤍

Emma was very helpful and knowledgeable, I had no idea what I wanted to do with my hair all I knew was I wanted to get it healthy. She gave me great advise, gave me a plan to get my hair back to its natural healthy, set realistic expectations and was just very friendly and nice to chat to. Overall, I came out of the consultation feeling better about what needed to be done and felt like Emma gave me all the options and explained everything really well. 10/10 all round. Thank you Emma x

Emma was lovely this morning and did a brilliant job. Already booked my next 2 appointments x

I’ve been coming to Emma for almost 7 years now. She is not only extremely talented, but an absolute joy to spend time with. The advice Emma provides has always helped me optimise the length of time the extensions last/time between appointments. She is a MASTER of extensions and I wouldn’t go to anyone else! 

I am so happy with my hair! Emma is such a lovely lady, really cares about how your hair looks and feels and takes everything into consideration! So easy to talk to and super friendly. Thank you for making me feel confident with my hair and bringing a lil sparkle back! Highly recommend x 

Been today for a vit b 12 injection and was carried out very professionally, In future I will come back to Emma, she makes you feel at ease ,and is a lovely salon too

Emma is absolutely incredible!!  and such a lovely person.  She has made me feel amazing and I’m now in love with my new hair. Thank you Emma xx

Emma is absolutely amazing! I've been having my extensions done by Emma for years now and would never go anywhere else. Super professional, knowledgeable and personable. Always look forward to me appointments. 

As always , brilliant service and Emma did an amazing job of fitting my extensions. 


I would give Emma a million stars if I could. Emma is a true professional.  She makes you feel welcome, and nothing is too much trouble. I've had three areas of botox, and the results are amazing, best I've ever had and I've  tried a few clinicians. Thank you so much Emma xx

Excellent as always. Thank you for curling my hair too. 
I also appreciated all your time and advice regarding my next purchase of hair extensions. 
Thanks,
Jo X


Excellent result and outstanding customer service. Emma was both professional and friendly. She clearly explained the treatment process, which was helpful as this was my first brow lamination. I'm very happy with the result and highly recommend her. 🌟

Emma is amazing, she is so polite and makes you feel so relaxed. Overall she makes it such an amazing experience. I absolutely love my hair. She's the best!!!

Emma is just the best at what she does. Her attention to detail is second to none, so friendly and professional. Absolutely the best around for her services.

Emma takes so much care and pride in everything she does. I’ve been going to Emma for my hair for 10yrs and I wouldn’t use anyone else. Over the past few years i now use her for my brows lashes and Botox. Emma has a very stylish and modern setting which is calm, pleasant and very clean. If you want to feel at ease whilst having treatments then this is the place to be. 
If I had one word to describe Emma it would be “ Perfectionist”
Thanks for all your hard work and effort xx

Amazing... I have my nanos , lips and Botox done by Emma and I wouldn't go anywhere else..
 She amazing at everything she has done on me and it still looks very natural.
Would 100% recommend.

I always feel uncomfortable in salon environments but never with Emma, we just get along so well I look forward to catching up with her at appointments! Apart from that she’s the best at what she does 

I’ve had an eyebrow lam with Emma today and I absolutely love the transformation. Excellent service x 

Emma

Hair Extension Services

Hair Services

Aesthetics

Brow Menu

Get the ultimate pampering experience with our Wash & Blow Dry service!  Leave your hair looking fabulous and feeling refreshed in no time.

Wash & Blow Dry

Our Cut & Blow Dry service includes a customized haircut followed by a professional blowout to leave you with a polished and stylish look.

Cut & Blow Dry

Recommend - Making your hair extensions feeling fully nourish

Nano ring full head maintenance 

Nano ring 1/2 head maintenance 

Eyebrow Wax 

Weave & Nano ring maintenance 

Weave Maintenance

Our Brazilian Blow Dry (T Section) service offers sleek, frizz-free hair by targeting the top section for a polished finish that lasts for weeks.

Brazilian Blow Dry (T Section) 

Hair Extension Removal

Transform your hair with our Brazilian Blow Dry treatment. Smooth, sleek, and frizz-free hair achieved in just one appointment. Perfect for all hair types.

Brazilian Blow Dry (Full Head)

Add this service on your hair extension maintenance 

Hair Extension Removal & Dry Cut

Eyebrow Lamination 

Brow Lamination Patch Test

Eyebrow wax & tint 

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