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Hello and welcome to online booking! I hope that all of you find this convenient and easy to use, and if you have any questions please feel free to reach out to me directly 😊

-Paigét

Paj Mahal

Clients will be able to cancel or reschedule their appointment within 24 hours of scheduled appointment without penalty of payment. We respectfully ask that you provide us with a 24 hour notice of any schedule changes or cancellation requests. Please understand that when you cancel or miss your appointment without providing a 24 hour notice, we are often unable to fill that appointment time. This is an inconvenience to your therapist and also means our other clients miss the chance to receive services they need. For this reason, you will be charged 50% of the service fee for the first missed session and 100% of the service fee for each session thereafter. In this case, you may also be asked to prepay at the time of booking future sessions, which will be non-refundable in the event that you cancel without giving 24 hours of notice prior to your appointment. 

We understand that emergencies can arise, and illness do occur at inopportune times. If you have a fever, a known infection, or have experienced vomiting or diarrhea within 24 hours prior to your appointment time, we request that you cancel your session. Inclement weather may also result in the need for late cancellations. We will do our best to give advanced notice if we are closing or need to cancel due to bad weather, and we ask that you do the same. Please do not risk your own safety trying to make your appointment! Late cancellation due to emergency, illness, or inclement weather will generally not result in any missed session charges, but this is determined on a case-by-case basis. 

We understand that issues can arise that may cause you to be late for your appointment. However, appointment times are reserved for each client, so oftentimes we cannot exceed that reserved time without making the next client late. For this reason, arriving after your appointment time may result in loss of time from your massage so that your session ends at the scheduled time. Full service fees will be charged even when the sessions are shortened due to late arrival. In return, we will do our best to be on time, and if we are unable to do so we will add time to your session to make up for our lateness or adjust the service charge accordingly. 

Lastly, massage therapy is for relaxation and therapeutic purposes only. There is absolutely no sexual component to massage whatsoever. Any insinuation, joke, gesture, conversation, or request otherwise will result in immediate termination of your session and refusal of any and all services in the future. You will be charged the full service fee regardless of the length of your session. Depending on the behavior exhibited we may also file a report with the local authorities if necessary. 

By booking a session either online or with the therapist directly, you agree to abide by these policies.

Paigét Miller

1 hour

90 minute

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