A copy of your pet's shot record is required for services. You are able to upload picture when booking your pet's appointment through the app.
 A physical copy is also acceptable and required to start grooming service.  

Pet Vaccinations Requirement

Lucky Mutt Grooming


Thank You For Choosing Lucky Mutt Grooming!

Mobile Dog Grooming is a convenient way to have both your pet's hygienic and aesthetic needs met. Lucky Mutt Grooming comes right to your door so confirmation of appointment and time is very important.
We are mindful of your time, and ask that our clients do the same. 

APPOINTMENTS
A  deposit of $25 is required to book your appointment. 
 Clients can cancel or reschedule appointments up to 24 hours before start time. Deposit is only refundable if cancellation is done BEFORE the 24 hour mark. Rescheduling  should be done before the same time frame.


UPON ARRIVAL
Lucky Mutt Grooming is happy to serve you at your home or office! Reminder texts are sent the day before your appointment.
 We ask that you are on time for your appointment. Even though we come to you, we cannot have excessive wait times upon arrival. 
Starting a groom service late could affect the other subsequent appointments and their timeframe.  A 10 min grace period will be given, then appointment will be cancelled. 

VAN POLICY
It is with great pride that clients trust Lucky Mutt with the well being and hygienic health of their dog. Much care, patience and love go into grooming dogs of all ages, breeds, and coats. We do ask that after check in, pet parents cannot stay in the van. This is a safety and liability factor. The confined place of the grooming van gets wet, loud and of course fur filled. 
Your dog is in good hands. Picture-update texts of  can be requested. You will be contacted via call or text when your pet's service is done.
 Please remember, your dog is only steps away, in the care of a patient professional.

SERVICE POLICY
*Any Service that requires a haircut or trim, is considered a groom service.
*If your pet is found to have fleas, you will be notified, then they will receive a flea and tick bath even if it wasn't a selected service. Most dogs that have fleas may not even be noticed by their pet parent. But as a professional groomer, these are things we have to look out for. Keeping the grooming area free of pests and is mandatory, so sanitizing and neutralizing fleas or ticks, is something that has to be done to protect the integrity of the grooming van and service area. 
*Under no circumstances, will our groomer(s) accommodate an aggressive dog or customer.  

PRICING/PAYMENT
*Prices are non-negotiable. If there is part of a chosen service that is declined, price for that service will not be discounted.
*Any Service that requires a haircut or trim, is considered a groom service.
*All services and merchandise subject to standard Texas State Tax at 6.25% and then an extra 2% where applicable 
By making appointment, you agree to terms and conditions set by Lucky Mutt Grooming 





Hours Of Availability 
Most hours of availability start in the morning so booking slots are between 8am-12noon most days. These are the hours of start time, and services range between 1-3 hours per dog. 

Payment
A $25  non-refundable deposit is required to book appointment. This minimizes no shows and last minute cancellations. All deposits are applied to chosen service total. Also, deposits are only refundable if cancellation or rescheduling is done before the 24 hours mark of set appointment. 
Forms of payment accepted includes Cash, Debit or Credit card, Apple Pay or Google Pay
All services are subject to standard Texas State tax @ 6.25% and additional 2% where applicable 
 By booking you understand and accept the terms set by Lucky Mutt Grooming

Lauren  A

Baths

Full Groom

Add On Services

The Shed-Less add on is a conditioning and extended brushing process. A special conditioner is applied during the bath. It is used to help loosen weaker fur strands, and seal the rest of the coat.  Once conditioner is rinsed out,  your pet is brushed, during and after the drying process, removing loose fur from coat.   *Shed Less baths extend the grooming service about 30-40 mins *Shed Less conditioner reduces shedding by a substantial amount, but not by 100%

Shed-Less Conditioning And Extendned Brush Out

Doggy Breath getting the best of ya?   Let's brush that extra food off the teeth and freshen up the breath. THIS IS AN ADD ON SERVICE :)  Make sure to add on to your Bath or Full Service Groom when setting appointment.

Teeth Brushing

A great finishing touch! Chose from a variety of colors to paint your pooches' nails. This is a fan favorite especially around holiday season

Pawlish

Flea & Tick Prevention is an add on service you can get with Bath or Full Service Groom. Flea bath will be provided with a corresponding conditioner. Then a Flea/Tick comb through to make sure access eggs/larvae are removed. If your pet is found to have fleas or ticks during appointment, this add on MUST be accompanied with original service being provided

Flea & Tick Prevention

Recommended For Dogs With A Matted Coat. Shaving The Coat Low Will Promote  New And Faster Fur Growth,  Expose Any Underlying Skin Or Pest Issues. *The appropriate need to shave down will be discussed with pet parent before start of service

Shave Down

Bath Service includes a Gentle Neutralizing Wash, Blow Dry,  Ear Cleaning and Nail trim included.  

Bath Service (Toy Breeds) Up to 10lbs

Bath Service includes a Gentle Neutralizing Wash, Blow Dry,  Ear Cleaning and Nail trim included.

Bath Service (Small Breed) 10-25lbs

Bath Service (Medium Breeds) 26lbs-45lbs

Bath Service includes a Gentle Neutralizing Wash, Blow Dry,  Ear Cleaning and Nail trim included. 

Bath Service (Large Breed) 46lbs-65lbs

Full Service Groom- From Bath to Haircut! Your Pet will get a comfortable neutralizing bath, with ear cleaning, nail trim and haircut included!

Full Service Groom (Toy Breeds) Up to 10lbs

Full Service Groom- From Bath to Haircut! Your Pet will get a comfortable neutralizing bath, with ear cleaning, nail trim and haircut included.

Full Service Groom (Small Breed) 10-25lbs

Full Service Groom (Medium Breeds) 26-45lbs

Full Service Groom- From Bath to Haircut! Your Pet will get a comfortable neutralizing bath, with ear cleaning, nail trim and haircut included. 

Full Service Groom (Large Breed) 46lbs-65

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