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The Undercroft Clinic, managed by an HCPC registered Podiatrist, offers top-tier podiatry and healthcare services. Our clinic is dedicated to enhancing foot and ankle health through comprehensive assessments, customised treatment plans, and innovative therapies. With a focus on preventative care and patient education, we strive to improve overall well-being and quality of life. Our friendly, experienced team is committed to providing personalised care in a comfortable and welcoming environment. From routine foot care to advanced treatments, The Undercroft Clinic is your trusted partner in maintaining optimal foot health. Visit us today to experience the difference in foot health care.

The Undercroft Clinic

By scheduling an appointment with The Undercroft Clinic, patients agree to adhere to the following policies and terms. Patients may cancel or reschedule appointments up to 24 hours before the scheduled start time. Failure to provide sufficient notice may result in a fee. Patients are responsible for ensuring that all information provided is accurate and up to date. The Undercroft Clinic reserves the right to refuse service to anyone at our discretion. By using our services, patients acknowledge and accept these policies and terms.

Superb, efficient and friendly treatment. Always a pleasurable experience with Gaynor whom I now regard as a friend 

Thank you so much for your professionalism, kindness , knowledge of the foot and lovely manner of yours as always for the last 2 plus years. 

We both feel blessed to have a Chiopodist like yourself.  See you again soon. Thank You. Ilda and Gabriella

They are very freindly, and they put you first. Having my feet dealt with is not my idea of fun, but I come away feeling, that any anxiety I had, was soon gone because of the relaxed and professional way that I was dealt with.
Very pleased with their service.

What a genuinely kind and knowledgeable lady Gaynor is. I feel she will definitely help me to look after my feet.

Gaynor Wooldridge, as ever over the years, was yet again highly professional, informative, warm, friendly and positive. She takes pride and a real interest in her evidence based approach and seems to do her very best to secure the best outcome. 

My second visit and just as good if not better! Diane is brilliant ! Heartily recommend 

Lovely person. Knowledgeable. Pro-active in methods to support podiatry problems. Informative and courteous.

Will continue to work with them. 

First time ear treatment at Undercroft.
Gayle was brilliant, put me at ease and explained everything about the procedure.
Would use this again.

Excellent service and fully explained my problem and the treatment. Highly recommend the Undercroft Clinic.

My treatment on Thursday 22nd. was very helpful My feet are now comfortable with no pain under the ball of my foot when I walk. Thank you Diane. Kind regards Barry.

First time at the clinic for my treatment. Gaynor put me at ease straight away, warm and welcoming and was totally honest about what to expect. She was spot on and talked me through every step. 
Would not hesitate to recommend. 

From the moment you arrive inside the clinic you are welcomed with friendly professionalism.
Every procedure is explained in detail.
Gaynor and Nance are both exceptional!

Very professional, efficient and helpful service 

I had micro suction from my left ear 
Wonderful no painful at all
Thank you Gaynor

So helpful, knowledgeable, professional and friendly. Would definitely recommend. Thank you, Gaynor!


Gaynor is amazing, has really worked her magic on my toe. Would highly recommend. 

I have palma planter keratoderma,  so my feet are not good , but after being treated by Gaynor,  who is great , my feet feel 100% better and hopefully after Xmas and regular treatment they will stay that way . Great service and very professional. 😃

Thoughtful, caring practise. Always prepared to see and explain your problems, would recommend this clinic, many thanks for your help.

Gaynor was very caring and talked me through everything she was doing and checking I was ok every step of the way. Would definitely recommend 

Excellent  treatment  and advice as usual,feet happy and comfortable, thanks Gaynor 

Absolutely amazing - my foot already feels so much better. Thank you so, so much.

Diane was welcoming, professional and friendly, super attentive, nothing was rushed -  i wouldn't go anywhere else!  

Very efficient service.
I liked that the two podiatrists consulted each other for diagnose.


Diane was lovely. Very professional, felt relaxed and in good hands. Feet now feel amazing, would definitely recommend. Thank you.

Without a doubt absolutely first class. Very welcoming, friendly, professional and informative throughout. Loved the actual premises, they gave off, in my mind, the right type of feeling when I first arrived. Very much looking forward to my next appointment and would highly recommend it to anyone. Can't fault it...don't change anything! 🙂

My treatment was excellent as usual - Thank you. Barry Crush.

Gaynor was professional and attentive at all times. 
I would recommend.
Thx

Gaynor is so passionate ,caring and knowledgeable ! I would so recommend her to anyone experiencing issues with their feet 🙂

Gaynor excellent and very supportive 
I have and would recommend her and her practice 

Gaynor is wonderful as always. Highly recommend. I have a lot of foot and joint issues and wouldn’t use anyone else. 

An unplanned appointment for a painful ingrown toenail, Gaynor was lovely, kind, caring and reassuring . She was very professional and quickly sorted my problem. 

My first meeting with Gaynor and I was very impressed. 
Her professionalism mixed with warmth, kindness and caring put me at ease. 
All procedures fully explained , next appointment booked. 

Was treated very well more than impressed

Very pleased with my appointment when I was given excellent advice and treatment. I would highly recommend 

Gaynor is knowledgeable, professional and I am so glad I have come to undercroft clinic.  Expert band lovely! 

Really satisfied Iv known Gaynor at Clinic for Many years A lovely person & so is Diane too she listens to me very pleasantly pleased thank you Charles Lister Court Dover 

Absolutely amazing place.  I have seen both Gaynor and Elaine who have both treated me. I wouldn't hesitate to recommend them for any concerns you have with your feet. I shall be back soon.
Thank you so much 

Gaynor delivers a very professional , caring and honest appraisal with patient options. I felt very assured and confident with my treatment plan .

Having researched Gaynor‘s reviews on Google, I contacted her regarding a problem I had with my left big toe for approximately three months. The toe was grow sideways into the flesh of my toe causing infection and pain. Gaynor knew exactly what the problem was and explained How it can be dealt with. The procedure was carried out anaesthetised  with no pain or discomfort. A very warm and friendly lady and caring professional. Would highly recommend her in the future.

Gaynor is an absolute gem of a lady. She fitted me again last minute to alleviate my nail pain before I went away.  Always feel totally at ease and trust her with my poorly feet. Thank you

Incredible and professional service. Felt like they went the extra mile too. Can tell the level of experience and expertise. Throughly recommend 👌 

Diane does such a great job, it’s like walking on air 😁

I cannot praiseDiane and Gaynor enough for their service and kindness towards me

Gaynor was super friendly and very professional, it feels like I have a different set of feet! I will most definitely be returning.

Gaynor was brilliant!  Excellent advice and great care.

A totally thorough and caring consultation with a consummate professional.

Gaynor on only looking at my foot asked if I had back pain which yes I do have,  acutely.  She is knowledgeable, efficient and caring.  I’m so glad I had a recommendation for her and made an appointment.  I feel I’m in excellent hands. 

It was so lovely to see Gaynor again, I haven’t seen her for 10+ years. I know I’m definitely in the right hands for making me pain free again after being in so much pain for a few weeks. 

Gaynor is always welcoming & professional.
Her knowledge & expertise are invaluable.

Very pleased to have met and been well looked after by Diane.

A  lengthy consultation including a detailed explaination of options available followed by a smoothly administered injection.  All that one can ask from the private sector. Many thanks also for the follow up information which was very helpful,

Outstanding care, as always, so friendly and helpful 

Friendly welcoming staff. Very knowledgeable and professional Have rebooked for further treatment.  Would highly recommend. 

Great job, cheerfully done!  Very professional.  Thank you Diane 

First class!  
Highly recommend Gaynor. Professional, easy, reassuring. Just wonderful. 
Someone recommended her to me and I can see why.  Happily recommend to others.  

Another visit to see Gaynor today. She is so pleasant and welcoming and explains everything so clearly and gives sound and effective advice. 
I am coming to the end of my treatment for a plantar tear and hammertoes. Having followed Gaynor’s advice to the letter the tear has improved 95% and the hammertoe is showing improvement. I feel I’m able to contact Gaynor  if I need more advice at any time. 

Very pleasant experience. 
Diane very nice and competent. 


Gaynor is wonderful and caring. She explains all treatment and makes you feel at ease

I arrived at the clinic with a chronic condition of verrucas on one foot.  After unsuccessful attempts with many off the shelf treatments to treat a single verruca, the result was muliple groupings over different areas of the foot.  Gaynor  was amazing, knowing exactly what was needed. Not for the faint hearted, but totally effective. Now I am clear and can resume padding around the house in bare feet. Wholly recommend Gaynor. Thank you.  

My wife has seen Gaynor for years. She very kindly managed to see me at short notice. Wonderful service. So knowledgeable , Brilliant.

Thoroughly recommend, after years of failed attempts to get rid of Veruccas but with the treatment & guidence from Gaynor am now almost rid of them, really friendly clinic, so glad I made that call.
Thank you Gaynor.

Gaynor is amazing - so knowledgeable, kind and I trust her implicitly. Best podiatrist I've ever been to

I was given a very quick urgent appointment.  Gaynor was caring and attentive, as usual.   Many thanks.  

Gaynor is such a lovely, kind & understanding lady. She put me at ease,  reasurred  & answered my questions. I was anxious because of a previous bad experience with a knee injection. My injection was only slightly uncomfortable, nothing compared to previous injections. I wish I'd found Gaynor earlier, I would definitely recommend her.
Thank you Gaynor.

Gaynor is amazing, put me at ease straight away, explained what the problem was that was causing my pain, explained procedures and treatment and I'm already feeling like I'm walking on air after one visit, thank you so much would highly recommend. 

Friendly, professional and highly effective. Great service.

Very friendly  and informative.  Treated as required.
Thank you. 

Excellent service, very thorough and highly recommend 

Very pleasant way to spend half an hour! Gaynor was very knowledgeable and advised on foot care as well undertaking some podiatry on my feet.  Gave me an early appointment at 7.30 am which was really convenient before work

Really happy with the service received from Gaynor who was very professional and knowledgeable whilst being personable kind and considerate throughout the booking process and appointment itself, would definitely recommend.

Went in with sore feet ,came out with refreshed feet , Gaynor, you're BRILLIANT. 

Fantastic service with Gaynor - so knowledgeable and experienced. Very friendly and professional service and my feet feel fabulous.
Thank you 

Gaynor at The Undercroft always provide a professional and friendly service.  Gaynor is  a great listener, is knowledgeable and sk I'll at her job

A bit apprehensive on first visit, but soon put at ease by Gaynor. Gave me advice and treatment. 

Gaynor was brilliant, my son has suffered so long with his toes and Gaynor really helped and also put us on the right track with a plan. She was very caring and kind with him too. Fantastic service thank you Gaynor. 

I was very anxious about going to a clinic as I hate my feet being touched. Gaynor put me at ease straightaway and diagnosed a serious problem and gave me a thorough explanation and discussed with me  how to treat the problem to try and prevent any surgery. Gaynor is extremely professional and welcoming. I would have no hesitation on recommending her . I have had my second session and doing everything that Gaynor advised has meant there is already some improvement. 

Such a lovely place- so friendly and welcoming and the service is amazing! Was given lots of advice on some foot issues- and the treatment was brilliant- highly recommend! 

A very positive appointment, many thanks Gaynor for your care and advice.

Gaynor is always very professional, knowledgeable  and  helpful. 

Such a nice experience. Gaynor was so nice and helpful - highly recommend 

Gaynor at The Undercroft Clinic   offers a very professional service. She is extremely knowledgeable , well experienced with excellent client interface & manor . All in a Highly recommended service.

Very friendly professional make you feel and good service.

Professional, friendly, attentive service, very pleased with my ongoing treatment.

Great service - all professional are very knowledgeable and are very good with the patients. They're very busy here make sure to book early!

Professional efficient and  did a good job, friendly and thorough .

Thank you.

Gaynor fitted me in at short notice . Nothing was too much trouble. Professional, efficient and caring treatment.
Thanks Gaynor.

Really pleased with the service and I am already feeling the benefits of Gaynor’s work. Thank you.

Professional and friendly service. Gaynor put me at ease and has worked wonders with my feet!

Gaynor treats my daughter Betsy for an ingrown toenail and she is just so wonderful. So calm and caring and nothing is ever a problem. Offers us great advise and can always contact Gaynor if we have a problem. Thank you so much Gaynor

Gaynor quickly diagnosed my foot problem, and over the last four months I have gone from hiding my toes to wearing nail varnish again. 

Wow Gaynor is such a lovely lady  this was my first time visiting and she made me feel comfortable the whole time and kept reassuring me and talked me through everything and kept  me informed what she was doing at all times definitely will be going back amazing lady. Thank you so much. X


Gaynor Wooldridge

Diane Sansom

Canestan with Clotrimazole 

For the treatment of athletes foot and also during clinic treatment for fungal nail infection 

Bifonazole

LCN Mykosept Dropper Bottle 

A fabulous product to help maintain skin integrity. In an easy to apply spray, perfect for anyone struggling to reach their feet and lower legs. 

Restorate intensive foot spray 25% urea

Orthotics Pro 11 Air

Aproderm with colloidal oats

Full length orthotic insole designed to provide maximum shock absorption during walking, running or sports.



Vasyli Orthotic Shock Absorber

Aveeno cream with colloidal oats 

Selection of socks 

Gua Sha - tool assisted massage (for pain)

Akilhiver protective cream/ chilblains 

Penicillin based antibiotics - available as part of an assessment and treatment if required 

Amoxicillin 500mg

With essential oils to help rehydrate the nails

Nourish Your Nails

A very nice thick balm, particularly good for cracked heels.

Peclavus cracked skin balm

Intense moisturising cream for dry and cracked feet 

Restorate 30% urea 

Gehwol fluid for care and treatment of ingrown toenails

Pro 11 wellbeing Sports line insoles with Optimum support and comfort


Orthotics Sports 

Antihistamine allergy relief 

Canestan 1% clotrimazole

Retorate urea spray 

Daktarin Activ spray (for feet and shoes to manage fungal infection)

Simply Feet 10% urea

Penicillin based antibiotics available if required as part of an assessment and treatment 

Flucloxacillin 500mg

Activon Manuka Honey

Onistop regeneration oil for nails 8mls

Urea is a naturally secreted substance produced within the skin, which helps it  remain healthy, moisturised  and supple. 

Simply feet 25% urea cream 125mls

Scholl verruca and wart TCA pen 

Dermatonics Wart n all with manuka honey 

25% urea Once Heel Balm | Long-lasting Relief for Rough, Dry, and Callused Heels and Feet | Clinically Proven | Visible Result in 8 Days | 75 ml 

Dermatonics Once Heel Balm

Effigerm 60mls

Lamisil 1% spray 

Spirularin nail care serum for fungal nails

Orthotics Pro 11 Titan 

Scholl Verruca Removal System 

Lamisil Once (for fungal skin infection)

Biofreeze 112g

Biofreeze cool gel for pain 

Removes Hard, Dead, Dry Skin on the Feet and Heels - 15 Percent Urea -Exfoliating Glycolic Acid - Clinically Proven Foot Cream - Suitable for Diabetics. 75g

Flexitol Revitalising Foot Scrub 

Once heel balm 

Dermatonics Fizzy Feet deodorising 

For inflammation on skin around nail fold 

Spirularin NF 

A novel product to help produce a healthy, hydrated nail plate.

TinexylPro 

Ureka 10% footcare cream 

Pedibarhr wellness fruit foot cream (for rough skin)

This includes a full assessment and routine treatment by our podiatrist, Gaynor. If you are a new patient, please book a routine treatment/ new patient (which could include nail cutting, debriding callus, enucleation of corns, debriding thickened nails, and advice), but it might include a different treatment plan depending on your problem.

Podiatry routine new patient with Gaynor 

Our routine podiatry appointments offer thorough assessment and foot care to address corns, callus and toenail thickening.

Podiatry routine treatment with Gaynor 

Swift treatment 1st treatment

Routine  appointments with Diane offer a thorough assessment and foot care treatment to address corns, callus and toenail thickening.

Foot Health Practitioner treatment with Diane

Experience professional ear microsuction and/or irrigation, including an initial assessment to determine suitability. Address wax buildup to alleviate hearing loss, irritation, and dizziness. Book your appointment today!

Ear microsuction and/or irrigation both ears

Full ear check without wax removal 

Ostenil regular 

Podiatry and mobilisation 

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